Customer Ratings & Reviews

The Geek Squad did a good job installing my full action wall mount and attaching TV, but they weren't very considerate about my needing them to be at the house first thing because I work 3rd Shift which caused me to loose sleep for work. I made the appointment a week in advance to make sure I could get the very first appointment, but they got to the house with only a half an hour left at the very end of the estimated arrival time. The Geek Squad will do a good job, but don't count on them keeping their word on when they will arrive.

Set up qas amazing. Agent even had to go and get another TV when the original one would not turn on.

The agents were on time and they mounted my tv perfectly. They verified the spot I wanted and cleaned up any dust left behind.

Excellent work by tech and didn’t take long to mount the tv or the connections to everything. Very pricey

Excellent customer service and support! Mr. Matt, Mr. Kenny and Mr. Jake did a tremendous job installing my Sonos wall mount!!!! They explained the steps throughout the entire process and offered an in-wall Cable management option. Absolutely first class in every aspect of the installation process!!! Thank you!!!!

Lucas adapted new TV to existing wall mount, made all the proper connections to cable box and DVD player. Then took the additional time to assist in setting up Roku app and a basic tutorial of how to make it all work.

The 2 guys that came to set up was very professional and friendly. They answered all my questions, and cleaned up the boxes , papers etc. yes would use them again for sure.

The Geek Squad did a get job of installing the wall mount and were very professional.

Agent installed my new TV and hauled away items I could not use any more. Agent was extremely helpful.

Great Service by the Geek Squad, I had purchased an out of Box Sony Top of the Line MINT! I picked it up at the store, as the store gave me no alternative. Took it home, had my knee Replacement surgery and then call the Team up and they came out and mounted the 65" in our Bedroom, but alas the Store had put the wrong remote for my $3700 TV in the Wrapping, so I called customer service about the Remote and told them I couldn't walk yet, would they mind sending it to me, but they couldn't do that, so I purchased a new Remote from Remote.com and when it arrived I called Team Geek out again so they could turn on the Tv and finish setting it up fo me. It looks swell now, and while I still have things to hook up the Picture is Great. 3 stars for BB Phone Customer Service for fighting me all the way till I just gave up. But the TEAM Geek that came out did an 12 Star job. This is the second time I have used them, they even hid the wiring.

The install team was very friendly and did a great job mounting my TV after our recent move. Job well done, and done very quickly!

The installation of our wall mounted TV went very smoothly. Alex was very professional. He contacted us prior to arrival and arrived precisely on time. He was very careful, courteous and knowledgeable. Our TV was up and running very quickly. Great service.

Super nice group and professional. Even discarded the boxes that TV and mounting kit came in.

The Geek Squad guys are definitely the "heroes" of this install. They got it all installed, set up and working very quickly. The wall mount would've have taken me all day and they had it up so fast and made it look so easy! So glad I had them do this work.

I purchased a Sony TV, which came with free mounting. The geek squad did a fantastic job. They put up the mount with no problems and no mess. They showed me the basics of the TV, and they even wore booties to keep the floors clean! While I'm not sure I would have paid the full price for the mounting, I would highly recommend it if you can afford it. It takes the headache out of mounting the TV, and they know what they are doing.

Excellent job. The installers were very professional. I was informed of the arrival time and they showed up as stated. Everything went well and they did not leave until I was fully happy. Took the time to show me how to operate the entire system.

The Geek agent removed old tv and replace it with a new 50 inch one! Agent was very knowledgeable and in no time had all devices up and running smoothly!

The actual service is awesome! TVs mounted quick and easy and right where I wanted them. Scheduling needs a lot of Improvement. They were not knowledgeable of the services I was trying to schedule… which was pretty simple, 3 TVs, mounted, and run the HDMI cable through the wall. I became a total tech member first to get all the added benefits at $50 a TV. I had to have 2 different appointments because the first one they didn't have all the necessary equipment to run my HDMI cables in the wall like they should have.

The Geek Squad brought our new TV and installed it which was a wall mount. They were very knowledgeable and did a fantastic job. This is absolutely the way to go. They were in an out in a short time. They showed me the different aspects of the TV and how to operate it. Their service has us sold - way to go Geek Squad!

The agents Mounted my tv perfectly they arrived with my tv in a timely manner.