Customer Ratings & Reviews

Zack and his partner did a great job mounting my TV and making sure everything was set up how I wanted it!

Very professional and exceeded my expectations. When I ordered the service I thought it was quite expensive but the geek squad did all I was told and never rushed the job and took time to answer all my questions. Thank you!

My experience with my home installation was great. They were meticulous and made sure everything was aligned before mounting. Checked with me throughout the process and it turned out perfect.

Agent was professional, friendly, and, most importantly, extremely good at what he did. Got that mount up quickly, with no mess, no muss, and no fuss. He took the time to listen and understand exactly what I was after in terms of the mount and translated that into leaving me with the home video experience I could have imagined.

The tech was on time and very efficient. The tech was prepared with all the needed safety gear. He asked to right questions and was happy to demonstrate the functions for the TV, which was pretty new to me, I did not know it had so many new functions. This new wall mounts creates additional new space and it generates functionality for this room.

I have been a customer of Best Buy for years. I had Geek Squad install home alliances, entertainment systems, you name it. Rowel and Matt have to be the best Geek Squad that has ever come to install anything. They are very friendly, knowledgeable, and are perfectionists. There aren't enough words to explain how amazing their services were today. They are the type of people that makes you keep wanting to shop at Best Buy.

The two technician who installed my tv did a fantastic job efficient and knowledgeable of the skills to get the job done

The agents who mounted the TV were quite unprepared and had no idea they were to connect devices (so they didn't). BUT Mike (who came back a second time--he was the one who did the scouting) was terrific and in all ways i'd give him the very highest rating.

Jonathan was very professional and nice. He talked over with me what he was going to to. We decided together where the TV should be placed. He spent time showing me different features the TV offered. He's a nice guy!!

The agents ran into some issues with unforeseen problems in my wall. They worked patiently through all the issues and left me.with a perfect, professional installation. They hooked everything up and made sure I understood how to navigate through all the menus to take full advantage of the capabilities of my new tv. My new Samsung tv is as awesome as the service from the Geek Squad!

The Geek Squad located the wall mount location, marked it and proceeded to attach the bracket, ready for the TV. The neatness of the install was especially appreciated. All cords and cable devices were mounted with zip ties to the bracket so when the install was complete it appeared to "float" on the wall. Very efficient service.

Total Tech is a terrific program - Austin on the installation team was great and made sure everything was working properly and no leave behind mess - Big thanks to my advisor Blair .... he knows what he is doing and gives terrific advice - The program is a value that can't be beat

When the Erika and the other technician came the second time with the appropriate equipment they were able to promptly efficiently and professional complete the job!! They did great and explained everything as they went along!

Both guys were very professional. They mounted two TVs very quickly.

They mounted my tv and connected everything. They were very polite and professional . Everything works great. They also answered all of my questions and showed me how to work my remote. They were also here on time and worked well together. I would use them again on any project that I needed done.

Excellent service! The team was efficient and friendly! I would definitely use the service again.

The TV installation was flawless! The technician arrived on time, was professional, and clearly knew what he was doing. Everything was mounted securely and neatly, with no mess left behind. The cables were hidden perfectly, and the setup looks amazing. Highly recommend this service for a smooth, hassle-free experience.

The geek squad mounted a large tv on a wall that was difficult to work with. They worked until they had the job done, were very professional and made sure I knew how to work everything once they finished. They explained a few different items I may want to purchase to advance the sound system. Excellent team .... thanks Best Buy!

The guys that they sent over mounted my 77 inch LGG TV over a fireplace prior to the mounting they advise me how low the TV would be and where it would sit on the mantle where my Sonos sound bar is minimal distraction and they measured before installing Sade insured precise leveling of the tv

The two men that came in did the job though I had majority of it done on my own- all i needed them to do was lift it onto the mount I had which they did. There was a little tension between the men though. Oh and one of the guys wont mention his name seemed a bit annoyed when I tried to correct him on something pertaining to the mount i had. Aside from those service was good.