Customer Ratings & Reviews

The agent was great very knowledgeable and friendly. Setup TV and sound system, and a couple of apps. He showed us how to use everything.

The installation was smooth and well done and the agent was very knowledgeable.

Quick and efficient, very knowledgable and helpful installing an 85" TV!

They mounted the TV help me set it up as well as connected all my devices such as ps5 and other game consoles

Agents were on time and mounted and set up my TV. Very good service by Geek Squad

This mount is great. Accordions and tilts as needed.

The team that delivered my TV, came to mount, and and set up my tv and Sonos was efficient and thorough. They ensured everything was up and running before they left.

They did an excellent job putting my tv on the wall centered properly

We had 2 bad TVs installed before this one. New crew installed it. Much better crew

Excellent service! The all women team knocked it out of the park. The TV mount we originally purchased was not going to work. They had another model in the truck which would and they quickly made the change out. Bonus - it was less$ and Best Buy refunded us the difference. They cleaned up after the install and it looks so good. Very professional!

Fast, efficient, competent, & friendly service from Michael & Brian.

I had their names written down and I cannot remember but I hope they are acknowledged for their excellent service. Not only were they quick and professional, they went above and beyond in setting up everything and educating me. They made sure I understood everything thoroughly before leaving. 100 stars if I could, best two geek squad members ever.

Agents were very knowledgeable and professional. They did an excellent job.

The agent arrived at the time scheduled, was pleasant in appearance and manner, and was professional in his work. I have had an annual contract with the Geek Squad for many years and have always been completely satisfied with their service.

Great mount. We had the Geek Squad mount it. No way we could have done it correctly. It has great range of motion and the ability to move to avoid glare from sun. Geek squad was so very helpful and polite. They even went into programming and removed unnecessary options and renamed inputs to avoid any confusion. Love those guys

I’m a RAVING FAN!! Extremely knowledgeable, punctual, professional and easy to communicate with. He did an outstanding job!!!

The squad did a great job as usual. They has installed many TVs and speakers for me and always to a great job.

Made the mistake of getting installation during the holiday season. Best Buy hires a third party company during the busy season. Very unreliable. Never received a call saying they weren’t coming. Only a call at the end of the day asking to reschedule. When they finally came they were okay and hung my tv efficiently. Next time I will wait for the actual Geek Squad. Should have been told up front that it wasn’t going to be them, instead a third party.

The techs worked quickly and professionally. They handled the old and new TV with care.

The team did a great job mounting the tv over the fireplace and were very friendly and professional. They also fixed wiring that the home builder had left hanging out of the wall (in case we wanted the tv on the floor)