Customer Ratings & Reviews

Chris and his assistant Marco did an excellent job setting up my tv's and ring devices. They were extremely polite, professional, thorough and clean. I would highly recommend this crew to anyone.

The agent set up my television (no mounting was required) and made sure I had access to everything I was supposed to and explained how to navigate among devices. He was patient and knowledgeable.

Very efficient- brought with them everything needed - checked the wall out to make certain they used the correct bracket. Mine was not suitable for the wall.

Installer did a good job installing a flat panel tv wall mount. However, he was not able to mount an Apple TV behind the wall mount. Salesman said that could be done with the mount he sold us but he was incorrect. In wall extension cord could not be installed for the same reason. So now we have a cord hanging down from the tv and cannot connect an Apple TV to the TV as planned. We did save the $50 to have the in wall plug installed. Not good that geek squad was going to charge us a fee to mount the TV and another fee to install the plug. Should be a single install fee for multiple items like this in one install trip. Since the total membership plan was changed, it’s not worth the membership fee anymore.

The agents mounted my TV and connected it to all devices. They were quick and did a good job. The TV picture is beautiful and the sound quality is better than my previous TV. Although I had to work with my cable company to program their remote, the agents left me with the Vizio remote in a condition that allowed me to watch TV before calling my cable company.

I have been sold on LG now for about two years. The picture quality, audio and ease of use is great

Matt and Christina are some of the best Geek Squad staff anyone could ask for! They mounted a total of 3 TV’s for us, one of them including a sound bar, and did a fantastic, neat, leveled job! They even work fast too! They are so friendly and knowledgeable. I will be requesting them again when we decide to mount another TV.

These guys are incredible at making your TV look perfect in its space as well as working like a dream!!! I just can't say enough about how great the teams are! I have had 3 different teams at 3 different times due to various stages of renovations (one left to go!) and each time there were different situations that they were able to resolve. Thank YOU!!!!

The geek squad installed the wall mount and my 85in TV, quickly and professionally. Even though the dang thing weighed about 100 lbs.

Geek Squad mounted my new tv and did all necessary installations/the techs are always so helpful and answer all of my questions. Yay! I am watching my favorite shows thanks to Best Buy!

The team that delivered my TV, came to mount, and and set up my tv and Sonos was efficient and thorough. They ensured everything was up and running before they left.

Not a big reviewer, but the two gents from Geek Squad were simply awesome. They came on a day when we had an ice storm. They WALKED the TV and sound bar down our 69 foot driveway and proceeded to do an awesome job installing everything and getting it going. Best Buy and Geek Squad with “Total Tech Package “ is the way to go.

The two installers were very knowledgable and professional. They took the time to explain the process and instruct me on how to use all my new equipment. They were very courteous and answered all my questions.

The agent mounted my tv on the wall and did a wonderful job programming my tv

Geek Squad mounted my TV and reviewed with us its operation. Total Tech is the only way for our family to deal with installation, and all tech help! The excellence of the Geek Squad people is what makes Best Buy my only choice for electronics and tech items.

The geek squad did a great job getting all the equipment installed and working They had the equipment in their van so we could get it completed and we didn’t have to wait for parts.

These guys are the best and worth their weight in pixels. They were very knowledable and answered all my questions. I highly recommend them for any large tv or mount install. Two tv installs and one mount install and finally a disposal--In less than 3 hours ! No price can be put on the peace of mind that these professionals bring. An added feature is their patience and explaining things thoroughly,

Geek Squad team set up/installed a new 65”OLED LG tv…efficient, professional and courteous. Adjusted all the tv and remote settings and explained all the features. Hauled away the old tv and all the packaging. Well worth having Geek Squad do this project!

So glad that I have the Geek Squad in my corner (along with my mounted corner TV!)! They were knowledgable, friendly, and professional and were very efficient in mounting my new Samsung and setting it up for me! Glad I purchased their service!

The team of installers were competent, thorough, neat and worked efficiently. I was glad I purchased the service. They mounted my television, ensured it was in good working order and I was familiar with its features and functionality.