Customer Ratings & Reviews

The gentleman both came in the house with shoes on. They were properly with boots to protect the floor. They were very experienced took very well care of all my equipment. Explain to me properly how I should have stuff done and where it would look properly right for all my new equipment to be installed properly. I would recommend them anytime all the time five stars.

They arrived on time and called ahead to inform me of their eta. They worked quickly and efficiently. The mount was level and secure, I would highly recommend this service. i added the sound bar and cover once they were done.

The installers were excellent, helpful and professional !

The Geek Squad did a great job installing a 65" TV over a fireplace. The removed the old TV and determined that the existing mount needed to be moved to install the new TV just above the soundbar on the fireplace mantel. The relocated the mount and the height was perfect at just above the sound bar.

Very happy with my purchase and the team that arrived to mount the TV as well as complete the online set up. They were friendly and professional.

The guys who came out to mount the TV were very professional. Didn't take them that long to mount the TV. They were very patient to answer all my questions

The gentlemen who set up the tv mounting were very nice and didn’t take long to set up. Plus it was pretty cheap! Thank you Best Buy and Geek Squad for making this so easy to order the installation online and take less than an hour to do the tv mounting.

Our installers were two of the nicest and most patient and understanding guys. They knew everything about their jobs and made a swap out a very raft oricess.

The Geek team were on time, friendly, abide your safety protocols and explained the set-up thoroughly. I would ask for the same team for my next big purchase.

Had my tv mounted and sound bar. The tech was on time and did an excellent job making sure everything worked properly. I highly recommend!!!

Great team from geek squad, very knowledgeable, get my tv installed very quick and clean. Definitely recommend this team for your tv mounting.

The gentleman were not only professional, they were very knowledgeable a out their craft. I’m a teacher and they could to my class any day and teach my students about teamwork. As a team. these two gentlemen worked together to come up with the best results for my television insert.

Being an elite Best Buy member my past experiences in terms of in-store customer services has always been stellar as employees are knowledgable and very responsive to customer needs/inquiries. However, third party vendor services(Not Geek Squad) such as hardware installations prove to be unreliable. My 5Mar2024 appt for install was missed after vendor tech sent two text messages, regarding 8am-11am installation window. I later recev'd a call from vendor 6hrs after install window to reschedule. At that time I decided to conduct the TV wall mount/install myself. Instructions were easy to follow. See attached photos.

I was pleased with Best Buy's help in deciding which Smart TV to purchase. I chose a Smart TV, a Samsung 55" OLED. I was delighted with the delivery and the setup from their Geek Squad, who also gave me detailed instructions on operating my new Samsung Smart TV. I am a delighted customer of Best Buy and thank them for excellent service to me, a Senior citizen!

They did a good job. Very nice and quick. Didn’t leave a mess either

The agents mounted my tv to a 2” cultured stone wall above our fireplace. Although the electrical box prevented use of the telescoping mount I had purchased, they were able to successfully substitute a full motion mount.

Russel And Justin Were absolutely a great team. They were so professional and know their trade! Perfect installation and set up

We bought a new TV for our family room in our home. We wanted it over the fireplace mantle, and agreed to get The Geek Squad to do the installation. They came when expected, and did a great job. They consulted us with options for the wiring trail, cleaned up, and left us very pleased.

Agents mounted my tv very quickly. They showed me a couple different options where it could go before they made the decision which I greatly appreciated.

The people who arrived to mount the TV were very informative and did an amazing job. It looks excellent on top of our fireplace