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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38688 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 240 Showing 4,781-4,800 of 38,688 reviews
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    Geek Squad Was Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agents were professional, friendly and fast.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad did a great jog

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up and mounting was great and did it in a timely manner. Was very happy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great installer’s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job hanging the mount and the tv. They were very efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad were Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Service techs were very professional and knowledgeable. I asked several technical questions regarding the operation of my television while they were working and the explanations were easy for me to understand and helped me feel more competent in operation of my system. I definitely would choose this Geek Squad for my next purchase from Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad mounted my TV very quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech installed the TV very quickly and guided us through the entire process.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Perfect Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents quickly and perfectly mounted my new TV and connected my devices.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge, Professionalism

    Rated 5 out of 5 stars

    Geek squad mounted my tv and set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the tv with lots of knowledge and professionalism...

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    Excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing how quickly they got it all installed and it looks great. Very professional! Worth every cent!

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, It was professional. They knew exactly how to install. I was Satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need a tv wall mounted call the geek squad!! They’ll do a very professional job!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Tv mounting

    Rated 5 out of 5 stars

    Perfect for 65''

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect to hold 65'' TV. Quick, Easy install and set up.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    great free service as part of totaltech membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was an incredible service. I bought a 55" tv for my parents for Christmas and got them a wall mount as well. the Best Buy geek squad experts put the tv right where my dad wanted it, my parents were very pleased, and it was all free as a Best Buy total tech member!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys were here on time, went right to work and within minutes my 75 inch tv was mounted and fully hooked up to my existing surround sound through a new receiver. All features were demonstrated and explained to me!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad delivered and mounted my TV on the wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was pleasant and professional, arrived on time, and quickly mounted the TV as requested.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We can't give high enough praise for the team who came and installed our new TVs. The local installer was ill so this team drove over an hour to ensure we had installation as scheduled. It was a difficult instalation but they worked tirelessly with us to ensure we were happy. Definitely 5 stars!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came to my house on time and introduced themselves. They proceeded to relocate my wide screen television down about 5 inches. The private party that had installed my set just put the new, larger screen right back in the same location. This was causing neck strain because it was too high. The G Squad guys were quick and efficient. They cleaned up after themselves, and they made sure my wife was comfortable with the new heighth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad technicians

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The local technical team did a very good job mounting and setting up television and other devices. Same team came out and replaced the first television and displayed the same level of quality service and professionalism.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Tv mounting

    Rated 5 out of 5 stars

    Did a good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted a 85 inch TV for me, did a good job, nice and neat no wires showing

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad TV installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t say enough about the guys that installed and setup my TV. I could not believe how fast they performed a complete in wall installation of a large 77 inch TV. Including setting it up and explaining everything about my new TV. They were courteous, knowledgeable and did a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV set up and install was superb! The technicians were extremely competent!

    I would recommend this to a friend