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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 240 Showing 4,781-4,800 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv, soundbar & woofer installed by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I- Best Buy and Greek Squad did everything they said they would do! Wonderful service, honored the appointment and set everything up perfectly! Greek Squad- The best team- don't go anywhere else if you need your electronics installed properly!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad improved our television viewing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents moved and remounted our old television before miunting and installing the new 77" OLED. They were careful with equipment and everything in our home. They consulted on the height and shared their recommendations. They were very knowledgeable and went the extra mile for us.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    New York

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job on the installation and setup. I was disappointed with the price of the wall mount because cause I had to purchase the mount from the Geek Squad because the one I ordered was through Best Buy that never arrived until two days later.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great install job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installers were extremely professional and courteous, and did the job very quickly, especially compared to how long it would have taken me! The install was pretty straightforward for them, and they hooked everything up and tested it out. Everything went very smoothly, great job! Very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great crew great work very efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and installed all the additional components to make this TV watching experience very pleasurable. This Geek Squad crew was quite knowledgeable and very efficient in the performance of their duties. This geek squad crew also answered all of my questions to my complete satisfaction.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    BEST CREW

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second TV that this crew has put in for me top of the line the best doesn't get any better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job and very efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agent mounted our new TV efficiently and kept me informed throughout the process. He connected my receiver and DISH Box which included impeccable wire management. He also made sure the remotes worked as before and showed me how to use the new one. He was very thorough and cleaned up the room before leaving.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Geek Squad Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used my total tech support service to set up my tv mounting. The geek squad guys were a pleasure to work with. They did a great job determining the best position for the tv and once mounted explained the features of the mount and walked me through my TV set up. Total tech support offers a significant discount on this service so it’s definitely the way to go.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very very happy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a perfect job mounting my TV! They were professional, clean and quick. So sorry my free installation has ended, but will have Best Buy install any items in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great guys did an excellent job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew, two guys, were great and very professional. I'm happy I used them to install my new TV. They were able to reuse my old mount and got the centering of the new unit perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Pictue and Quality Sound TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a 40" flat-screen television. It works perfectly. I had it installed originally to support a 65" flat screen TV. It held that securely for ten years. The TV was too big for my living room

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was so quick, knowledgeable, and efficient. He was very friendly and accommodating. He was able to utilize the existing wall mount and the entire delivery, installation and recycling process took less then a half hour.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The greatest installer ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so lucky to have the greatest installer ever. The guy in the store sold me a bracket that didn't work for my TV. This installer showed me why it was wrong. He went out of his way to make sure I got the right one. Did an amazing job. Went above and beyond!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Up on the wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We discussed mounting the new TV ourselves but were not sure how to do it. I didn't want to take any chances on hurting the mantle (glass). The Geek Squad arrived, removed the old TV, and installed the new TV. Great professional job!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Love the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Geeks were even better than I expected. They placed my TV perfectly above my fireplace and mantel. Height and lateral placement are exactly right on. Quick, accurate, and friendly service. Couldn’t be better.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad was excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Frame TV was mounted quickly and efficiently and the walk-thru lesson on how to use was very helpful! Excellent, friendly technicians who kept me informed prior to and during appt.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very professional guys!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Zac was very professional and courteous. Both installations went well. Small issue with one resulted in having to make a bigger hole in drywall but he assured me that there was going to be someone to come out and make repair. Not a big deal. I would ask for him again personally to assist.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Installers Rock!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two geek squad agents that came to install the wall mount were quick, efficient, helpful and accommodating. They cleaned up afterwards and helped us understand the full functionality of the tv. Very worth having them come to do the installation.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Love the Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like Geek Squad service. Agents were knowledgeable and professional. Installed my 77'' Sony Oled tv and connected all cords and tested. Even they came back when I realized that the tv needs to go a little higher (not fault of agents) at no extra cost.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Totally Worth It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team did a great job of mounting my TV's. They were on time and very courteous. They checked in with me a few times during the install to make sure I was happy with decisions they were making. Totally worth it...especially with TOTALTECH plan.

    I would recommend this to a friend