Customer Ratings & Reviews

Great service. Mounting was completed by Zach quickly and cleanly. Zach was very responsive and courteous. Even went back to store when we realized a new power strip was needed to complete the installation! Another great reason to keep the Total Tech!!!

The Geek Squad did an excellent job of installing the TV on the wall for viewing. The wall mount I ordered was not strong enough and they had another one on their truck which I purchased. They were so very helpful and neat. They cleaned up after the install. Please use them. They know what to do.

Arrived on time and completed the installation very quickly. Answered my questions regarding the installation and how the TV was set up.

The two technicians who came to my house were incredibly professional and helpful. They took proper precaution when mounting my TV and cleaned up afterward. They also gave some advice on my sound system and were easy to talk to. Very happy with using this service for such a big purchase. Would hire again.

The Geek Squad employees assigned to install and mount the tv did an excellent job in a timely fashion. The spent considerable time explaining the features of the tv.

Brian and John arrived on time and got right to work. They measured, drilled, leveled and installed the mounting bracket to the wall. After affixing the TV, they even thought to stuff some of the cordage into the back of the bracket to minimize cord visibility. Very professional! Highly recommend the Geek Squad!

The Geek Squad agents knew exactly what they were doing. They installed our TV quickly and right the first time. Then their instruction was fantastic. Simple easy to understand instruction and we knew how to control our new TV.

The agents did a perfect job mounting my TV! They were professional, clean and quick. So sorry my free installation has ended, but will have Best Buy install any items in the future.

The crew, two guys, were great and very professional. I'm happy I used them to install my new TV. They were able to reuse my old mount and got the centering of the new unit perfect.

Drew and Roy were unbelievable in their assistance yesterday. They had the daunting task of mounting two tv's(one 85 inches) and connecting a surround sound system. They were very quick to provide me with reasonable answers to all of the questions and concerns I had for both of them. Highly recommend Geek Squad installation in the future!

Two guys came over to set up the tv and they were very helpful, one of them set up everything and the other guy answer all my questions. I had the TV on the wall and running in no time. Excellent service.

This particular wall mount for my Sony television was installed by the geek squad. This unit can articulate left and right and also tilt top and bottom it’s very smooth and supports the large 75 inch TV. The quality of the metal the anodization of paint and the hardware provided are spot on and the unit even though hidden by the TV looks very good and well constructed

The Geek Squad expertly installed my tv and swivel stand. They patiently helped me install my programs and showed me how to use the remote control. After going to the trouble of helping me order special chords and an extractor so that I could use my sound box, they said to call if I needed help hooking them up. Then they never answered my calls.

The GS team was on time and did a very nice job of installing our TV and sound system. Thanks!

The guys came and mounted the TV and setup speakers with the receiver I had. However, they were unable to integrate the house speaker system into the receiver which was a let down. Other geek squad teams have been more knowledgeable. But otherwise, they did a great job in mounting the TV and setting up the sound system for the TV.

I had everything delivered and mounted and the guys they sent were kind, professional, and super efficient. Would 100% use them again.

The TV Setup & Mounting service for 56” to 90” TVs was excellent. The crew was friendly and knowledgeable, making the entire process smooth and stress-free. They arrived on time, handled everything with care, and ensured the TV was securely mounted. They also took the time to answer questions and made sure all the settings were optimized. Highly recommend their service for a hassle-free setup!

My Frame TV was mounted quickly and efficiently and the walk-thru lesson on how to use was very helpful! Excellent, friendly technicians who kept me informed prior to and during appt.

Wow, these guys are professionals. Not only do they only put one hole in the wall cause they know exactly where the studs are they tie up the cords neatly. Awesome Job!! They are worth the money cause we would butcher the wall with holes. They make sure the TV is level and so much more, hooking up cable box, DVR, etc.

This was one of the worst experiences i have ever had as a constumer. I worked away from home and my wife was there for the installation, 1 tech showed up and mounted my tv. It was a 65 inch. During the proscess he damaged the corner or the tv, we didnt notice until trying to change position months later. They sent the same tech out to look at it, he saw it before it was ever removed from the mount, and acknowledged the damage that looked like it was caused by a thumb from lifting the tv. He denied he mounted it alone, and the store claimed that was their policy to have 2 techs to mount tv's that large. The only thing they offered me was to refund and cancel my geek squad warranty. It is now 4 years later and that damage has ruined the tv to the point it cannot operate. I spent over $1k on a 4k smart tv that didnt last 4 years because of their horrendous services and lack of reciprocation.