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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 242 Showing 4,821-4,840 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service they installed my tv very fast. I always get excellent service from the geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV perfectly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a meticulous job mounting my new TV. It was difficult because they needed to relocate the existing mount so as not to block my sliding glass windows. They routed all the wires very cleanly and professionally and they cleaned up after themselves. I am completely satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad went above and beyond

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers went above and beyond to make sure my unique install would work before doing the job. They took additional precautions to make sure the work was done correctly and was secure. The install was on a stone wall and they did an amazing job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad TV Installation on time/best results

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    John Austin and his associate did a superb job hanging two 85 inch Samsung TVs. They arrived on time and helped us learn how to use them, after connecting them. Other advice was given on how to deal with colder temperature, which was was needed.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were friendly and set up the tv in a few minutes. Also gave us tip on how to care for the tv, clean up after themselves left nothing behind. I am very satisfied with the service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a little confusing at first as to when they were coming to install the TV, but the agents who came did a great job, answered all my questions, and cleaned up the mess on their way out. Would use them again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Angel & crew with Best Buy/Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m giving a shout out to Angel & his crew for doing an amazing job that included a lot of problem solving strategies to complete. Thanks for that 5 star service!!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installed my TV professionally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tecnician kept me updated of his arrival and installed my TV and devices to my satisfaction. I was very pleased with the service.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent service and very reasonable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They had a tall order mounting my 100 inch tv , two flights upstairs . It happened so smoothly . Exceptional service

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Installation of Samsung 55" OLED TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Service Rep installed and mounted the TV on a full-motion wall mount and connected it to an antenna, a soundbar and a DVD player. He also connected the TV to our home network.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Awesome Geek Squad Team!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are overall happy with our TV Mount Installation plus speaker surround set up. The Geek squad team of Richard, Mikayla and Sal did an awesome job. They are all nice and respectful. Thank you very much. Ill be glad to get your service again. Keep up the great work.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very polite and focus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 gentlemen that install my tv was very polite and explain everything to me. They answer all my questions and did a very nice And quick job installing. I would definitely use this service again

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional quality installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service man showed up on time as promised. They knew exactly how to install the TV with the sound bar and did an excellent job mounting both. They explained how do you use the items that I had purchased and went over the remote control with me.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joshua P and his partner were amazing! He likes perfection and it was perfect for me because I’m the same! He asked me exactly where and how high I wanted it and explained certain issues. He was very knowledgeable! They were in and out in less than 30-45 mins.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Did a Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was on time, took their time doing the install correctly, and setup all my services. We tipped the guys and fed them bacon that my wife was cooking. We'd highly recommend the Geek Squad install for large tv's.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed on time and efficiently!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation crew (2) arrived when they stated. Hooked up quickly. Made adjustments as needed and cleaned up. Very fast and efficient!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Very knowledgeable and quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad mounted my large screen TV to wall for me, they put on booties before coming in and were very professional. They had tv mount and leveled very quickly and cleaned up after they were done. They checked the TV and set it up for me and showed me how to navigate through settings. Would definitely use them again.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek comes through

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted and setup my TV. Start to finish, answered all our questions while installing and told us what they were doing. Explained how the tv work. Cleaned up everything. Excellent guys.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two agents installing my wall mount, TV, and sound bar were not only very professional, but also very helpful is demonstrating how to use the equipment. Excellent cleanup and nice personalities.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy representatives were knowledgeable and efficient. After installation the reps explained how everything worked and had my TV in great shape. I couldn’t have asked for more.

    I would recommend this to a friend