Ultimate Upgrade SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38688 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 245 Showing 4,881-4,900 of 38,688 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Ken Carmichael

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Sqad did a terrific job getting the TV mounted properly, hooked up to our satellite dish quickly, and no problems getting it to work properly with audio receiver.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Geeks!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man who installed my monitor did it quickly and explained clearly how to run this thing. I’ll only use it to project reference photos for painting landscapes. I can mirror off my cell phone or use a thumb drive. I didn’t feel like a technology idiot!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Installed My New TVs

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a wonderful job installing my two new TV's. Connected to all my equipment and soundbar and everything works so well. So much better than when we did it ourselves last time... Can't speak highly enough of the two guys that did the work. Thanks!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent install - the plug in the wall was there but the electricians had failed to connect it to the box. I got two extension cords because I wanted to make sure the TV would work, very knowledgeable. They said they would come back if I needed them t!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation Superb

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, very detailed installer. Took his time and made sure we were satisfied

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    yes!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the team did an excellent job went above and beyond to help me set up my new TV.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Geek Squad on Point!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only reason that I did not give it 5 stars is because Best Buy had two different installation appointments for the same day. That was a waste! One crew could have mounted both TVs during the same visit. However, both crews were very professional and proficient in what they do. You could not ask for better service!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had an agent from the geek squad come an install two TV's. I was very pleased with the communication regarding their arrival time and he did an excellent job installing the TV's.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Many different options for viewing.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moves easily, turns sideways at a great angle so we can watch from another room and also tips the screen changing the up and down angle from increments of 65 degrees to 120 degrees. The installers did a great job of removing the old mount and installing this new one. The only downside is the price!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my TV right

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were great and knew where to put TV in perfect spot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rules

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very knowledgeable and nice and helpful. We loved having them here. They even suggested some improvements we hadn’t considered and completed those for us. So they went above and beyond.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pic great size great tv. Looking forward to gaming with this tv.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great team.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great crew that came out and setup my S95C. They were quick and friendly. Helped me with my remotes. They called ahead and showed up earlier than scheduled. Very nice!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Installation of Samsung 55" OLED TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Service Rep installed and mounted the TV on a full-motion wall mount and connected it to an antenna, a soundbar and a DVD player. He also connected the TV to our home network.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad did great job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When the Erika and the other technician came the second time with the appropriate equipment they were able to promptly efficiently and professional complete the job!! They did great and explained everything as they went along!

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Tv mounting

    Rated 5 out of 5 stars

    Superior Service

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed huge TV on wall mount. Something I could never done myself Secured perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed the mount and TV Quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were Pros. Oleg and his partner came in and out in less than 2 hours.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank The Lord God Almighty that people like this exist! These two guys came to my house with a big screen tv and set the whole thing up like I was royalty. Absolutely amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Dr Jackson

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs were good, mounted the tv & connected the Roku & antenna to the tv

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    The mounting did not take long.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were professional and well mannered. They mounted the tv with precision.

    I would recommend this to a friend