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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 247 Showing 4,921-4,940 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe the Geek Squad member's name was Brad. His installation of our wall mounted TV was excellent. His knowledge and level of professionalism were exceptional. Thanks Geek Squad!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician actually called me to ask if he could come earlier as he had a cancellation. He was very efficient in the installation and explained how to use my new TV and remote.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Fantastic service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team(s) that mounted my TV were excellent. The first team had to reschedule because Best Buy sent a mount without all the pieces. They tried to get one from the store but there weren't any spares. The second team came in, got it mounted and setup SO quickly. I would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service. The technician went above & beyond installing both TV’s

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek gods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did an excellent job and worked hard to ensure we were happy with the results

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Customer service communication was excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got my 85” TV unboxed and mounted while I wasn’t even home. Did excellent!!! I plan on using geek squad again in the future!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Geek Squad large TV installation/

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Techs removed our old TV from it's wall mounting & set it aside for removal the following day. They installed the new larger TV on the same wall mount, connected our Sonos external speaker and the wireless X1 box. Lastly these G.S. techs adjusted the sets settings for optimum performance. All in all, a job well done.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Outstanding and courteous service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad agents did an outstanding job mounting my tv. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two agents installing my wall mount, TV, and sound bar were not only very professional, but also very helpful is demonstrating how to use the equipment. Excellent cleanup and nice personalities.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad is super!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The superior installation team explained every step taken. Job completed promptly and everything functional when finished.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first time it was installed was wrong, they have to come to fix it, otherwise was in danger of falling. The second time the installer knew what he was doing

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Mounted large screen TV on wall.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Squad had to visit my condo twice as I had purchased the wrong mount. It was rescheduled quick and the same team returned. Installation was quick and completed with care, cleaned up and removed all packing materials. After that they took the time to go over the basic use of tv and getting all of our apps installed. Very pleased customer!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Love the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Geeks were even better than I expected. They placed my TV perfectly above my fireplace and mantel. Height and lateral placement are exactly right on. Quick, accurate, and friendly service. Couldn’t be better.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Tv mounting

    Rated 4 out of 5 stars

    Easy set up

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv perfectly and had everything up and running in about 1 hour. Very professional and fast.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Didn't have to do a thing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents came in, brought my tv, hung it on the wall, made sure it was working and connected to wifi before leaving. They even cleaned up and hauled the packaging away when they left!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional and respectful, did a great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased a wall mount for our 65" TV and we also purchased the option to have it installed. The two people who came out to do the install were very professional, clearly knew what they were doing, and were very respectful, asking for permission before moving any furniture, etc. They did an excellent job, put the TV exactly where we wanted it on the wall, and showed me details of how to use the mount (moving the TV out to get behind it, changing the viewing angle if needed, etc.)

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Rockfish products are built to last and provide

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid product from a solid company! We could not be any happier with our mounts

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad mounted and installed my TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected all my devices. Moved, mounted and connected a second TV excellently.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    DBrunatti

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, the geek squad guys mounted it and it seems to do everything for which it was purchased. We're happy with the set up for our new TV.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Tv mounting

    Rated 4 out of 5 stars

    TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv mount for 48 to 70 inch tvs and east to install

    I would recommend this to a friend
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