Customer Ratings & Reviews

The technician was so quick, knowledgeable, and efficient. He was very friendly and accommodating. He was able to utilize the existing wall mount and the entire delivery, installation and recycling process took less then a half hour.

Agents mounted my new tv without incident. Install went very well! Then came time to address existing 4k hdmi cable between my 4k amplifier and tv. Agent said my 50 foot cable would not deliver an adequate signal. Then he recommended a fiber optic 8k cable at 41 feet that was on the truck for $500 + tax. Now I’m in the moment to decide to add $500 to this install before testing my new tv or wait to get a new 8k hdmi cable. After questioning agent and my sanity, I agreed to purchase the new fiber optic cable. After agent departed, I was happy with the install and tv but became disappointed after online research of the 8k fiber optic cable. Bottom line, there was a $200 surcharge added to the fiber optic cable because it was on the truck. Also I had to run the new shorter cable under the carpet instead of 50 foot cable path.

Service needed to install new TV. They got the TV installed and setup quickly. Even measured to ensure the new install was at the proper height for my viewing. Definitely shows they have the experience for doing the install correctly the first time and keeps the customer in mind too.

Great job on the installation and setup. I was disappointed with the price of the wall mount because cause I had to purchase the mount from the Geek Squad because the one I ordered was through Best Buy that never arrived until two days later.

The agent was professional and got the job done - mounted tv to wall and connected with internet

Techs were great. Arrived early and were very professional and courteous.

Very happy with the install. Installers were very professional. Took their time to make sure tv was properly hung and in position

I loved the TV mount but I especially loved the 2 guys who installed it. They were on time, extremely fast and VERY helpful with other questions.

If there is anyone out there who would risk dropping an expensive tv to save $129.00 good for you! The Team who installed and set up our tv were tremendous!!! Both have been with Best Buy for over ten years. One team member when I inquired if he had set up many wall mounted tv’s, said just over 8,000!!! Highly recommend to spend the money and relax while the real experts Install the tv!

The TV I ordered did not fit the wall mount I had. The installers were very nice about it and returned the TV. I went to Best Buy and got another brand TV that did fit my wall mount.

The Geek Squad installed my tv on the wall and made sure everything was working properly

The Geek squad was amazing. We had two techs in to do the work. The assisted each other and worked independently of each other. The installations went well - fast, efficient and well done. After each tv was installed we got a detailed explanation of how they worked and how we could access all the features. We are very pleased with the level of service we got.

Agents did a great job mounting our TV over a previously mounted TV area. They were able to lay it flat to the wall and fit it perfectly in the space

My Geeks were the best! Well worth the fee. They came on time, we’re very careful and installed it at the height I desired even thought they had to remount my old wall mount. They were very patient in getting me started with the smart tv apps. I can’t thank them enough!

The Geek Squad tech was the best! It was worth every penny to pay the reasonable fee to have him mount our new large TV on the wall, hide the wires and set everything up so the TV was ready for our immediate use...........all in the matter of about 30 minutes. He was very professional, helpful and did a fantastic job.

The Geek Squad was on time, took their time doing the install correctly, and setup all my services. We tipped the guys and fed them bacon that my wife was cooking. We'd highly recommend the Geek Squad install for large tv's.

The Team was very professional and timely and strategic. They made sure the area in which they operated from was clean after the project has been completed. Very kind. Very Informative

Excellent picture. Easy to use and a good sound system.

I mounted my previous TV above my fireplace. I decided to have Geek Squad do it for me this time. That is the only way to go. The Geek Squad mounted my TV, mounted my sound bar and hooked up my XBox in 2 1/2 hours. They made all the wiring look neat and hidden. They did in a couple of hours what would have taken me a couple of days to do myself. Definitely the only way to go.

Great purchase. This made a world of a difference in how that space looks. The mounting hardware is a good price and sturdy enough to hold my 65” television. I’m putting all of my televisions on the wall. Pleased 100%!