Customer Ratings & Reviews

The two technician who installed my tv did a fantastic job efficient and knowledgeable of the skills to get the job done

Visually incredible. Huge size. Google os is awesome but love Roku too. Each have their pros and cons but recommend going with the one you are used to or flipping a coin. Higher priced brands like the one that starts with an s is not worth it.

The team that showed up to install the tv were very professional and knew what they were doing. They had it installed a lot quicker than I expected. They were very knowledgeable about the tv and were able to answer any questions we had. They also helped get all of our services setup and working before they left.

The guys were here and done in a very short time. They did an excellent job and left me nothing to clean up. They connected the new television to the stereo system and everything else that needed to be connected. The new set is exactly where I wanted it mounted, and everything works as it should.

After selecting my LG TV with a customer service agent, the process and appointment were thoroughly explained to me. The technicians who were assigned to perform my installation were impressive!! It was such a pleasurable experience that Best Buy will my first choice for electronics and repairs.

The agents mounted my TV and connected it to all my devices. It was done professionally and timely. I don't know why anyone would want to try to install and connect it themselves. With the total tech support purchased it was only 50.00 per tv and made my day 120% better. Moving is stressful enough.

Excellent!!! Two rep team worked expediently. Answered all my questions. Left my house clean of any paper/cardboard and my damaged TV. Highly recommend letting the Geek squad handle your issues.

This was a great service, delivered my new tv, wall mounted it and made sure it connected to all of my devices and they even fixed my soundbar set up so that it works properly.

My Geed Squad team was led by Edgard A from the Montebello store. He and his partner were friendly, on the ball, and made everything hassle free for me. They mounted 2 TVs with great care of my walls and flooring, plus they were patient in explaining how and what they were doing along the way. Will definitely use them again.

Service was excellent. Very efficient and neat in the set up. Tech explained everything they were doing and how to use the TV. Even gave us his personal phone number for any issues or questions. So worth the price to have the TV set up so quickly and effortlessly. Highly recommend using the service

This is the best part of our purchase. Having professionals mount and set up the new TV & sound system, as well as moving our older TV to a new location was fast and friendly. We’ve user third party installers before, but this team (Jamie and Andrew) knew their product better and asked for our input as they set up both TVs.

Agent installed my new TV and hauled away items I could not use any more. Agent was extremely helpful.

The guys delivered and mounted my television exactly where I wanted it with no problems at all. They then linked my stereo and Logitech Remote. They took the box and made sure that they didn't leave any debris. They did an incredible job all around and I can't highly recommend them highly enough. I have zero regrets.

Installed swivel support and new 27inch TV in kitchen Arrived as scheduled installed swivel support and TV efficiently and made sure everything was working AND that we new how to operate it before he left.

Was very pleased with Jerry and AJ. Very professional with good manners! They were very careful with my purchase. They work fast together they make a great team! They did not rush and took their time to explain in details and answer any questions we had. Geek squad is very lucky to have Jerry and AJ!

Martin and the team did an outstanding job setting up 2 new TVs! The old TVs included a 50 inch plasma that weighed about a ton, and a 32 that was mounted up high in my garage work space. The first was a heavy lift and the second one was high up and difficult. they did a GREAT JOB!!! WELL DONE!!

My installer did a terrific job installing the wall mount and the Television. He helped me get my stations working and programming the remote.

Set up qas amazing. Agent even had to go and get another TV when the original one would not turn on.

I’m very happy with the Geek Squad’s job. They were professional, punctual, and took precautions to keep themselves and my family safe during the pandemic. Everyone wore a mask and they also had gloves. It was a positive experience overall, and I will always prefer that a professional handle jobs like this.

The installer was professional and courteous. He was knowledgeable as well. Unfortunately, Best Buy doesn't recommend an In-Wall Wire kit. You will need to buy one if you want your wires hidden during install. The service offers concealing wires but the kit is sold separately, like the wall mount.