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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38688 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 252 Showing 5,021-5,040 of 38,688 reviews
  • Rated 5 out of 5 stars

    Thank You Geek Squad!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samuel and Majid did exactly what I had requested, which was to mount my TV on the wall in the kitchen, connect it up to Verizon One, help me (and show me) how to get Disney plus, HBO max and make sure it all worked. They did a great job and patiently showed me how to go online after they left so that I felt confident enough to do this myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia F50 85” Ultra 4K HD TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy, great picture , sound and clarity. Great plan

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Samsung Frame Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents that did this install were excellent! Very knowledgeable, professional, and personable. They tested all the equipment and ensured that we knew how to use all functionality related to our new tv system. Couldn't wait to get a survey to give them the kudos they deserve.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad Large Screen Installation: Perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was professional, friendly, and, most importantly, extremely good at what he did. Got that mount up quickly, with no mess, no muss, and no fuss. He took the time to listen and understand exactly what I was after in terms of the mount and translated that into leaving me with the home video experience I could have imagined.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome Geek Squad Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't have asked for better service. The tech was very nice and knowledgeable and walked me through the menu and settings on my new tv and answered all of my questions and made it easy to understand ....i recommend highly and would use again in the future for piece of mind in knowing everything was done correctly and I am in good hands!

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Installed quickly and efficiently, but lacking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the job that was done, this is overpriced in my opinion, although the techs did a good job. They mounted the tv and go everything working, but you’d think they’d have predetermined setting to make show/movies and games look good. However, they left straight away once it was mounted and everything seemed to be working. They didn’t even tell me how to make the universal magic remote work with my Apple TV 4K.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great team work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daniel and Jessica are very capable and knowledgeable about their job and how to make sure the customer is happy.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism, Tv mounting

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did an awesome job mou ting my tv's. The were best and clean and tv's went up as requested.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge, Professionalism

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic job. Very professional, knew what he was doing, and was very considerate.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Professor Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys that installed the TV Mount to hang the TV on the wall was very organize, neat, professor and knowledgeable. They had an answer for the questions that I asked. It didn’t take long to complete the job.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Install my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service quick and efficient. Answered all my questions and cleaned up before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very slick setup and installation.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad arrived on time with all the components needed to complete the job (TV, mount, in wall kit). They were very efficient and completed the job within an hour. They made sure all the controllers and sound bar were working properly. The vacuumed up all the dust and hauled away all the boxes and debris. We were very pleased with the courtesy and care the Squad provided.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge, Professionalism

    Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job, the employee was very professional and knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Neatness prevailed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad located the wall mount location, marked it and proceeded to attach the bracket, ready for the TV. The neatness of the install was especially appreciated. All cords and cable devices were mounted with zip ties to the bracket so when the install was complete it appeared to "float" on the wall. Very efficient service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! The senior tech even evaluated the wall and saved me money by informing me that the wall was not deep enough to install a recessed in wall power kit to hide the cords. They arrived on time and so far there have been no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Geek squad install 87 tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad delivered and set up 87 Samsung 87. I wish I would have purchased sound bar at the same time for set up they were very knowledgeable and had the tv mounted and working bin 30 minutes I would recommend this service

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional, and they knew what they were doing

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great support and very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek Squad installers were the best. They were awesome. Geek squad went way above my expectations. After drilling, etc. they cleaned everything up. They also worked with me on where to mount my television and even provided advice, that even I never would have thought of, to meet my expectations. Very glad I paid for the service and they even gave a walk through after the install with my products. A+++ job!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Mount/Instal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A-plus service and a well done job. Technician (Mr. Will) came as per appointment schedule, but the TV had not been delivered. He could have re-scheduled, BUT went above and beyond and tracked the TV and went and brought himself and installed. Impressive!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Large TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad mounted a large tv on a wall that was difficult to work with. They worked until they had the job done, were very professional and made sure I knew how to work everything once they finished. They explained a few different items I may want to purchase to advance the sound system. Excellent team .... thanks Best Buy!

    I would recommend this to a friend