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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 253 Showing 5,041-5,060 of 38,694 reviews
  • Rated 5 out of 5 stars

    Good, quick, and experienced.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents (i forgot their names unfortunately) who came to mount a 75" TV suggested a different mount from the one I bought. They were quick at their job.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad installed two TVs and all wires

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted two TVs and set up all the wires quickly and professionally.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Highly recomend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bo and Luis were amazing. On time professional expert and just really good guys. Requested them back for next project and service was 10/10 again. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They Do A Great Proffesional Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used a Geek Squad in a long time but when I had this TV mounted over the fireplace you needed to know what you were doing. And these guys definitely did.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional installs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would rather have it professionally done rather than call anyone else to do it

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent mount my TV ,did all the connections he was professional ,and fast

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Geek squad install 87 tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad delivered and set up 87 Samsung 87. I wish I would have purchased sound bar at the same time for set up they were very knowledgeable and had the tv mounted and working bin 30 minutes I would recommend this service

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad TV mount install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Typically I install my own TV mounts and this was my first time using this service. They were great at communicating when they would arrive, the were respectful of my house and belongings. They installed my mount and TV very fast with no mess and made sure I was happy on the placement.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very professional and knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents took down my old tv, put up the new one and installed all my devices. Works with same controls when switching from antenna tv to roku box channels to dvd player. Answered all my questions and explained new tv conrol. Very pleased with Jose and his fellow installer.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad mounted my TV for me!! 10 out of 10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually had no idea that BestBuy did this type of service!! it was really a life saver!! and i didn't even need to have purchased a TV from them! I will absolutely be using them again any time I need to mount a TV!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad was awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will has installed and mounted all 3 TVs in my house. He’s prompt, efficient, friendly, and does a great job every time. He makes sure I’m aware of where the TV will be mounted so I know how it looks. Would absolutely recommend Geek Squad services, and he’ll likely be back out to my place the next time I need a TV mounted.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional quality installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service man showed up on time as promised. They knew exactly how to install the TV with the sound bar and did an excellent job mounting both. They explained how do you use the items that I had purchased and went over the remote control with me.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great add-on service if you have an old TV to move

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an excellent job moving my old TV (to make room for my new one) to another room, mounting it flush to the wall in a difficult and tight corner. Attention to detail was 100% and they showed genuine care that it looked good where it was, was level, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Fine.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased "Geek Squad" on the cheap because I needed the service the next day. So another company used by the Geek Squad hung my TV but I did not pay the full Geek Squad price and I needed it the next day. I subsequently had the REAL Geek Squad come over and complete the job in true Geek Squad fashion and it was more excellent that this first service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guys and did a great job installing the mount and TV. Also made sure TV was operating before they left and I had a basic understanding of how everything worked.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased a 85 inch Sony tv for our parents and since we have used Best Buy geek squad for all 3 of our mounted tvs we knew that they would do a great job. Our parents said the installers were so courteous, friendly, and helpful. They took in consideration all the COVID precautions which is greatly appreciated!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was top notch. The price, the TV, the wall mount and installation was perfect. No complaints…

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    5 star Geek's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I might have forgotten one of the young men's name regardless Warren and Myles? Deserve a 5 star rating for everything. I couldn't be more pleased and I'm hoping to see either one of them once I get the internet and cable hooked up. They where very impressive.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 4 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Quick and professional. One of them put their finger on my TV screen. It would be better if the wore gloves.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Rules!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen that installed our TV were absolutely amazing! They were kind, intelligent and quick.

    I would recommend this to a friend
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