Customer Ratings & Reviews

Best buy did a great job mounting our TV. It was kind of difficult because it's in a corner and the house has over 100-year-old plaster. But they were able to do it and it looks wonderful.

The installation was smooth and well done and the agent was very knowledgeable.

Outstanding customer service and installation by Chris and Jake with Geek squad. Original tv and speaker was having technical issues to be was quickly replaced.

Geek Squad did an excellent job fulfilling our request they were very professional & helpful!

Agents were highly qualified and friendly. And very quick, but thorough

Geek Squad insures their work for a year, so don't mount stuff on your own. Is it pricey? Well, kinda. I'm having them mount a new, larger TV where they mounted my previous unit was. Would it be easy for me to lift off my current unit and mount the new one? Probably, but it wouldn't be insured if I did so and something bad happens because I overlooked something. Also, if you're a homeowner, what looks better if a claim is made?

Great job. On time and installation was completed in a clean and professional manner, insuring proper mounting to stabilize TV. Completely justifies buying Total Tech membership, which covers the cost of the installation and gets you so many more benefits.

The Best Buy team let us know when they were coming, were very helpful in answering questions and made the whole set up as easy as possible. I would recommend them!

Great work by both gentlemen. Efficient, knowledgeable, and personable. Asked the right questions to ensure the TV was mounted exactly where and how I wanted.

Although the TV could not be hung on the wall due to a problem with the TV itself, the team did a great job trying, and when we received the replacement TV, the same team did a superb job in getting it wall-mounted.

Agents were very knowledgeable and professional. They did an excellent job.

This tv has a great picture. And sound. And I don’t have a sound bar. The geek squad delivered it and mounted it in about 15 to 20 min with a mount I provided. Great job.

The installers were very courteous, helpful, clean and funny. They did an amazing job! Thank you!

On time and great work. Quick response, reasonable price

The process so easy, the Geek squad comes to you house with the TV, they put on shoe covers, install it, clean up and leave just as friendly as when they came in. Appreciate the process.

Upon walking in the door The Geek Squad displayed knowledge of the product and installation strategies that fit our requirement. They were professional, informative and determined to meet our needs.

Agents communicated install window and updated regularly, They installed the tv and connected everything nicely. Helped set up for cable and apps. Great Job!

The agent mounted my tv and connected it to my Xfinity box quickly and efficiently!! Highly recommend!!

The gentleman, Sade, that installed the TV on the wall was terrific. He was very knowledgeable and did a great job. So good, in fact, I got a second TV and wall mounting bracket, and asked for only him to do the installation, I would wait just for him.

Great Job, just a little late getting to the house, but did a perfect job.