Customer Ratings & Reviews

The two Geek Squaders that did my install were great! They were polite, knowledgeable, patient and clear when explaining functions! I didn’t hear a complaint when they had to relocate my wall mount. They were here when they said they’d be. I don’t think you can ask for any more than that!

Best Buy Geek Squad Team Arrived Before The Schedule Time Which Was Absolutely Excellent.. Mounted My New 85' Samsung TV To The Wall And My Devices As Well... Can't Even See The Cables....

Geek Squad installed my TV. Very respectful of property, and answered all questions. Geek Squad were able to use my old TV mount; so I was able to return the Mount I had purchased at Best Buy. It was a few days past their 15-day return policy, but no questions asked.

The agents did a phenomenal job installing the tv mount over my fireplace in the living room. Very professional work and the majority of the wiring was within the walls, little wiring showing at all. TV was connected, adjusted and we were very happy!

Outstanding customer service and installation by Chris and Jake with Geek squad. Original tv and speaker was having technical issues to be was quickly replaced.

Zach and Andrew came and mounted our 75" TV above the fireplace on a tilt wall mount. They were friendly and very knowledgable. They got right to work and finished the job quickly. I was confident in their abilities and enjoyed chatting with them as they worked.

Great squad. Great product. 85 inch tv solidly mounted in minimum time. The mount I chose allows even the largest tv to be pushed from one side to the other to either tilt if that’s what you like or to just attach cords of any kind.

The TV was not centered on the wall. However, they were very professional & did a good job.

I hesitated before ordering Geek Squad TV set up and mounting thinking they could never do the job as well as I could do it myself. I needn't have worried. Amanda and her crew were rock stars! They had my TVs mounted quickly, made sure they didn't leave a mess (they even wore booties!), and programmed my TVs and showed me how they worked. Couldn't be happier.

Team did a fantastic job coming to mount our TV above the fireplace. Very professional the whole time and kept us in the loop of what was happening. Would recommend this service to anyone.

Levi and Gibson were great. Took the time to show me how it worked with the remote. Not that I remembered it all. They were careful installing it so centered on the table. I have always had friendly and efficient service from the Geek Squad.

Geek squad technicians were very professional, polite and were able to accommodate all of our requests. They took the time to professionally measure, install, check and make sure that the job is done as it should be. A short demo of the product and general guidance were provided. Many thanks!

The installation team was very knowledgeable and did a superb job in safely and precisely placing the TV above a fireplace and mantel on the chimney. They manage to do this in well under an hour.

Dusty and Matt were great! Very prompt and professional. Great advice to fix problem with room. Came back and took care of installing a new receiver after the old one malfunctioned. Everything works great. Gave simple explanation as to how devices worked.

[Employee of bestbuy] Installation is a no brainer! Uncle Billy isn’t going to buy you a new TV if it slips and cracks or falls off the wall. Clean and professional service with wire management!

Greek Squad was very efficient and set up the TV and sound system with ease, The installers were professional, efficient, polite and very knowledgeable, They are great ambassadors to the Geek Squad.

Got my 85” TV unboxed and mounted while I wasn’t even home. Did excellent!!! I plan on using geek squad again in the future!

The gentlemen who came to install and set up the TV were great. They explained what they would be doing and then explained and showed me how to operate the TV and the picture part.

Agents were very prompt, courteous, knowledgeable and quick! Mounted a very large tv above fireplace- connected all devices etc. I will use the service again for sure!

I will say I was very comfortable with Nathan and his trainee Truman being in my home. Nathan made sure everything was hooked up to one remote. He explained how to use it with the Roku. He had patience with me understanding how new technology works.