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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38690 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 38,690 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad mounted and installed my Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely Amazing experience! The 2 technician's that mounted the Tv were knowledgeable and experienced.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Love it. Perfect.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Tv is great size and the installer mounted on a swivel mount. Exactly what we wanted. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the tv very quickly, and connected my devices.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek team were on time, friendly, abide your safety protocols and explained the set-up thoroughly. I would ask for the same team for my next big purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So glad I got the Greek Squad to do the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pair of Greek Squad agents! Courteous, efficient, friendly and they left no mess even drilling through sheet rock. I considered doing the job myself but I'm glad I didn't. It's not that easy to do especially when these agents know the tricks of the trade. They were awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a fine job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers did a fine job. Connected all devices and completely set up my tv. They also demonstrated my new features!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Done well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two techs. They clearly had done this a bunch of times in, mounted and out, plus the sound bar with sub woofer in lass than an hour. 65 inch looks great works great sounds great.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Monting of my 77"oled tv by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents from geek squad mounted my 77" tv and routed wires in wall for a nice clean look ! They connected everthing to wifi ( including my sound bar ) and were done in 1 hr or less

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad: knowledgeable, fast and accurate!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installers were two of the nicest and most patient and understanding guys. They knew everything about their jobs and made a swap out a very raft oricess.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad is the Best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents were very professional and courteous. They removed the old television and placed it where we wanted. They respected our home and our wishes, and made sure that we were completely satisfied with the work that was done.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed TV seamlessly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did an excellent job mounting the TV and answering questions. Good job guys!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Always great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great service! The installation team was on time after a weather delay and very professional . Thank you Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came prepared with shoe covers and good manners which is sometimes packing these days. Mounted my TV securely and made sure I knew how to use the TV before leaving. Great service.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job installing the big 98 in tv. It definitely require the 2 people best buy sent for the install

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Very happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great… professional, friendly, expert…they programmed the sound system, etc into my one remote….

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    So happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted tv to the wall hooked up all peripherals and instructed me on how to use. Even helped with applications!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Definitely Recommend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted my tv very quickly. They showed me a couple different options where it could go before they made the decision which I greatly appreciated.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Wall Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two agents mounted my TV and all the accessories. Made sure the TV operated properly and answered all my questions.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job by installation team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was done very well. Ben and Team were very helpful and made sure that Installation was a success despite a few roadblocks.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service with very professional staff! Very fast and clean installation

    I would recommend this to a friend