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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38688 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 260 Showing 5,181-5,200 of 38,688 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV installation by Ramon Of the geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ramon from the geek squad did an excellent job with my TV installation. He was punctual, respectfully wore a mask and ensured that TV was positioned precisely how I needed it. Was very patient to getting the job done well. Left the work area very clean and tidy after install truly impressed.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy team did an excellent job of mounting my TV. This was the 3rd attempt to mount, and the team was consistent from previous visit which was a huge help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the Geek Squad for years. They are very knowledgeable, professional and courteous. I highly recommend them for all your TV and theatre installations and repairs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Techs were professional, courteous and quick. Did an excellent Job. Nathan communicated the process well and completed the job in a timely manner.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    2 TV Wall Mounts

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers mounted 2 differed TV wall mounts. They took into consideration the height we’d need depending on if they we being used to watch movies or do gaming or both. They even programmed the controllers with our cable and various gaming systems. When they left all we had to do was sit down and enjoy! They did a great job. We’d definitely use their Geek Squad again!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were on time, pleasant and efficient. Excellent review of instructions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents took their time to confer on best placement of the Samsung 75 inch tv. They installed the mount and then made sure everything was working as it should. Friendly, efficient, and professional!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad was very helpful and friendly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daniel was extremely helpful and knowledgeable, helping me to fin the perfect cabinet for My tv, and very efficient putting the cabinet together and mounting the tv.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad did a great job installing tv!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very prompt, courteous, knowledgeable and quick! Mounted a very large tv above fireplace- connected all devices etc. I will use the service again for sure!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great option.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs showed up on time, wasted no time removing old tv and hanging my new Nano LG. Set tv up quickly without any conversation wasn’t sure what they were selecting nor what they were disabling/ had to reschedule another appointment to enable me to be able to use my DVD player. If it were checked for operation during initial visit a 2nd appointment wouldn’t have been necessary.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Tv mounting

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great, on time and professional. Tv, mounted

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad was on time & quickly installed TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad kept me informed on there arrival time. They quickly removed the old TV and mounted the new one. They then got it all set up and removed the box and debris that came with the new television. Everything works and the geek guys made sure all was working before they left. It was a great experience and I would recommend them highly.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Fantastic service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team(s) that mounted my TV were excellent. The first team had to reschedule because Best Buy sent a mount without all the pieces. They tried to get one from the store but there weren't any spares. The second team came in, got it mounted and setup SO quickly. I would highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Tv mounting

    Rated 5 out of 5 stars

    TV mount

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome TV mount that is very sturdy! Geek Squad did an awesome job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came on time, put the tv right up where I wanted it and even had some items on their truck that I wanted purchase for my new TV. They were GREAT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was prompt, friendly, and very knowledgeable. Checked in with us appropriately about placement. Got it done in less than an hour. Worth it~

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV and sound board.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was properly mounted, with care. All features were setup, verified, and works accordingly. All features were thoroughly explained. I'm 100% Satisfied!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Outstanding Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow, these guys are professionals. Not only do they only put one hole in the wall cause they know exactly where the studs are they tie up the cords neatly. Awesome Job!! They are worth the money cause we would butcher the wall with holes. They make sure the TV is level and so much more, hooking up cable box, DVR, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall mounting is the way to go!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had wanted to get my LG OLED mounted on the wall in my living room for awhile. When I finally got it scheduled I wanted to have the same Great Service by Geek Squad that I received when I had them deliver and setup my LG originally. Chris, the Tech that mounted my flat screen, did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent tv mounting

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew was amazing- everything came out great and they were super clean and organized.

    I would recommend this to a friend