Customer Ratings & Reviews

The two gentlemen (one was Ben) who visited our home were professional and patient especially in dealing with issues from Hargray. They stuck with it and got us up and running. It is so great to have such courteous and business like technicians on your staff!

Geek Squad and all the agents have always done a great job. Our membership is one of the best valued memberships we have. Once again, we had another tv mounted on a wall and the agent was very friendly, courteous and job well done.

Joe and Julio from Encinitas were exceptional. First, notified me of my time on the schedule and if that was ok. Called me prior to coming to home to make sure, I appreciate the heads up. Made sure all the equipment, cables, wires, plugs ,etc were there, measured my wall to center the 65” tv, all was perfectly done. I am very very happy, they moved the dresser, cleaned up, put dresser back and I hope you give them a big raise, as I am a very very fussy customer and do not give 5 stars often.

This was the second time I've used them for an install and again the installation tech did an outstanding job! I appreciate how quickly he was able to complete the install, and made sure I was satisfied with his work before leaving... I also appreciated the use of PPE while in our home.

My technician Jason was fabulous. He took time to mount my new TV and install the apps necessary for me to view the TV choices available to me. He was methodical and as for me, he was particular in doing his best to hide cables, etc. He was patient and thoughtful. You have a wonderful employee in Jason.

The crew that came were amazing! They were professional, friendly, worked and cleaned up everything and took time to explain how everything worked!! They were awesome! We couldn’t have asked for anything more!!

2 very nice techs came to set up my new tv and they were polite,friendly,kept everything clean and explained everything we needed to know to work everything. Best experience yet with Best Buy & Geek Squad! Thank you!

Mounted my tv and hooked everything up. All was explained do I was able to use with no problems Geek squad was terrific no problems

They took my old tv down. No new installation as far as what the tv hooked up to because we were able to use what we already had to hang the new tv. They got the job done fairly quickly.

The installers were great. It was a quick install of my tv on my wall

Very professional installation job by the Capitola Geek Squad. Arrive on time, good clean up! quickly completed a difficult installation above a fireplace.

The Geek Squader did an excellent set up job. He was patient with us and later called back to see if we had questions.

The two Geek Squad reps were intelligent, knew exactly what they were doing and were thoroughly professional in installing our tv. There was a scheduling issue involving two installations the same day and they were able to resolve it quickly. I was very impressed with everything about their service!

The agents mounted my TV and connected it to all my devices. They answered all my questions and showed me how to use the remote control.

I was so lucky to have the greatest installer ever. The guy in the store sold me a bracket that didn't work for my TV. This installer showed me why it was wrong. He went out of his way to make sure I got the right one. Did an amazing job. Went above and beyond!

They listened to me and gave me suggestions on exactly where to mount my new tv. Got it installed and cleaned up very quickly. Very polite also. I’m very happy.

The technician did a great job getting the new TV mount into place, mounting the TV and setting everything up.

Visually incredible. Huge size. Google os is awesome but love Roku too. Each have their pros and cons but recommend going with the one you are used to or flipping a coin. Higher priced brands like the one that starts with an s is not worth it.

My tv was installed without any problems. The geek squad set it up and explained how to work the tv and sound bar. No issues

I had a tough, cement block wall (inside and unseen previously) which although my tech needed some assistance with did a great job in mounting. I finished by bringing cables through the wall. Looks nice and the Geek Squad are tops. Well worth the money to have it done for you.