Customer Ratings & Reviews

The agent mounted our TV, set up cable and blue ray remote, and connected all devices. He instructed us on how to add apps, make changes to the TV set up, and use of the new remote control for the TV. Mike did a great job. It was a pleasure to have him come to our home and work with us.

The agent removed my existing television and installed the new one on the rack. He didn’t take very long to finish and was very professional. He took time to answer all my questions.

The technicians were fantastic! Installed my tv fast and correctly

The techs came out.They where fast and professional.Excellent job done.

Excellent!!! Two rep team worked expediently. Answered all my questions. Left my house clean of any paper/cardboard and my damaged TV. Highly recommend letting the Geek squad handle your issues.

The installers were excellent, then it quickly and it’s completely level.

Though we purchased a swing arm mount, it wasn't the right size. But Geek Squad had one with them. They were able to install the wires behind the wall for an extra charge, but well worth it. It's like a theater in my living room.........need to get one for the media room and upgrade it next. They set everything up and showed us how to use it. Great job, Geek Squad!

I actually had no idea that BestBuy did this type of service!! it was really a life saver!! and i didn't even need to have purchased a TV from them! I will absolutely be using them again any time I need to mount a TV!!

Quick, Helpful, They seem to know their stuff, clean up after

I loved how communicative they were with our set up. I’m not great at hanging pictures, let alone a tv this big. They made the process easy and simple! I would recommend Best Buy to mount your electronics 100%

Great installation, properly done with great craftsmanship and people skills. Done right the 1st time! I could have done it but it would have eaten up half my day and still not be done right.

On time arrival - friendly service and finished quickly.

Installed TV with mount as requested. No issues, awesome service!

Love our Samsung - 65” Class S95D Series OLED 4K Glare-Free Smart Tizen TV (2024). We could have purchased it at many different location, but wanted to have it installed above our stone fireplace in our new home by Sammy Guajardo. Sammy installed a similar TV for friends of ours and he was absolutely fantastic. He is very friendly and takes pride in his work. Sammy is a great asset to Best Buy.

Very knowledgeable and thorough installers. Very personable and super neat

What can I- Best Buy and Greek Squad did everything they said they would do! Wonderful service, honored the appointment and set everything up perfectly! Greek Squad- The best team- don't go anywhere else if you need your electronics installed properly!

If I could figure out how to work it is fine. The picture is perfect. It sounds perfect. This is like a really nice television. I mean it is top notch.

We didn't need it mounted. Still it was good to have the agents carry it up our stairs and set it up quickly, explaining to us how to get Netflix and Amazon (they programmed it for us). They also took all the old packaging away. They were well protected -- even covered their shoes. Highly recommend, especially if you're older

Team was exceptionally nice, very communicative during the lead up to installation. I bought a corner mount for my TV (has 2 mounts that connect to the walls on each side of the corner of the wall). After agreeing to exactly where mount/tv was to be, Installer had fixed the mount to only one side of the wall. I had to correct him on the purpose of a "corner mount" and they fixed it- however, it left holes in part of my wall that they didn't cover/patch. Would've been a 5-Star install/review if it wasn't for that.

Great job, very professional and was easily understood.