Customer Ratings & Reviews

The agents that came out to mount my tv were amazing they were very friendly and went over and beyond to make sure I was happy with my service took their time to answer my questions and explain everything to me.

I was pleased to have the Santa Maria crew install 3 TV mounts in my new construction home. They were efficient, friendly, and informative. Would definitely recommend them for the future.

The Geek Squad technicians were extremely capable and professional. They made sure everything was operating properly and that we knew how everything worked.

Installation went perfectly smooth, and all people involved were very professional. Great service!

The installers were terrific! They had my television mounted in less than 30 minutes and even contacted my cable company to get everything set up correctly! I am electronically challenged! Thank heaven for the Geek Squad!

The installer was Top notch courtesy professional and even showed me a few ways to set it up where it look nice and professional

The technician properly mounted the TV and for the most part got it hooked up to the cable and internet. He wasn't especially familiar with Shentel cable and internet, however, and we had to ask Shentel to come out and finish the setup.

Our geek squad crew did a wonderful job with the installation of our wall mount TV, sound bar and were very respectful. They cleaned up afterward too, leaving our living room as they found it. We were pleased they were able to help us learn the remotes that were new to us and didn't just take off before we were comfortable with the new system. Great job!

Josh and Chad were the ultimate professionals.They were very competent and installed the TV, exactly the way I wanted it and completed the setup. If there were more than stars I would give them an even higher rating

The technicians installed / mounted the TV in a relatively short time period but didn't completely hook up all the speakers for the external sound system. The charge tech was very knowledgeable and expediently got the job done despite the fact that he was mounting a previously used wall mount and not a new one as the required hardware had been modified.

The very nice young man connected our TV, mounted it to the wall and helped set up channels we had never had before. He showed us how to navigate the remote. He was very efficient and respectful of our age ;) and cleaned the area when he finished installation.

Techs were good, mounted the tv & connected the Roku & antenna to the tv

The guys were so patient and very respectful. They explain everything about the installation and made some suggestions to have a better view and clean wall for the tv installation.

Fast and efficient. Very professional. I had my own mount and they used it no problem. The left no mess and configured the audio on the TV for the space. Absolutely no complaints, would absolutely use again!

The Geek Squad team was punctual and kept us informed about their arrival. It took them additional time to wall mount our TV as the first one was found damaged when taken out from the packaging. So, they went back and brought another TV on the same day in a couple of hours and completed the wall mount. We are happy with Geek Squad's performance.

Greek Squad was very efficient and set up the TV and sound system with ease, The installers were professional, efficient, polite and very knowledgeable, They are great ambassadors to the Geek Squad.

Geek Squad is the ONLY reason i still shop at Best Buy, professional helpful experts in their field AND happy in their profession!! Don’t lose the Geek Squad and use a third party like you did for appliances - as i don’t buy my appliances from Best Buy anymore because of that decision

The installation and mounting was handled very promptly and carefully. Removal of the old set from the old wall mounting proved to be a challenge but was met with a crew that could not be intimidated by old technology! Great job well worth the price.

Installation was very quick and professional. I would use it again.

Wow the Geek Squad were fast and efficient. Asked questions to my preferences and were thoughtful, pleasant and knew exactly what they were doing. Loved their work ethics and knowledge.