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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 267 Showing 5,321-5,340 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As expected the installation was super smooth and this "Geek Squad" lived up to its reputation.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Installation was Flawless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed the TV and mount thoroughly. They were on time and fully explained each step of the installation process, as well as give some great recommendations about having a cleaner look with the wires.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    77

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came ready for the task at hand and installed my tv and soundbar with no issues. I was asked my opinion on how I wanted my tv mounted and in a matter of a reasonable time every thing was done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did an amazing job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installers did an amazing job and exceeded my expectations! The installation of our wall mounted TV and in-wall speakers was done flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad fast and great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad crew installed my 75'' TV perfect . The crew gave me a call when on the way ,then spent time going over what i wanted them to do and also offering great advice . The crew was polite and professional . Will be calling them to set up surround sound next

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge, Professionalism

    Rated 5 out of 5 stars

    Geek squad is very professional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was very quick, knowledgable, and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad team members have positive attitudes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad were on time for my appointment, and went to work after consulting with me. They did everything I asked them to do, and suggested things I didn't thing of. They had a pleasent attitude, and connected everything to my satisfaction.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed my TV very efficiently

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad provided a good experience after my new TV purchase. This included removing the old TV and mounting the new one. They also disconnected and wrapped old cables. New features of the TV and remote were clearly explained. All this was accomplished within 45 minutes. They definitely know what they are doing.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job of setting up the TV outside on the patio. They made some suggestions to our original plans and we went with the suggestions which ended up saving us some money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly and easily!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians did an excellent job of mounting our new TV, connecting it to our devices and teaching us how to use all the features. They were very knowledgeable; very helpful. Great job!!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad great job tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely best installation crew for 65” LG OLED TV and two AppleTV’s third generation that are much nicer than previous remote control and these automatically turn off with system shutdown

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    A First Class Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were here and done in a very short time. They did an excellent job and left me nothing to clean up. They connected the new television to the stereo system and everything else that needed to be connected. The new set is exactly where I wanted it mounted, and everything works as it should.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Efficient and professional agents!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After selecting my LG TV with a customer service agent, the process and appointment were thoroughly explained to me. The technicians who were assigned to perform my installation were impressive!! It was such a pleasurable experience that Best Buy will my first choice for electronics and repairs.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Instalation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great. I was able to secure a instalation date realtively quickly after I purched my tv and mount. They were friendly, knowledgeable and cleaned up after they were done.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad activated new TV & mounted it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did an excellent job fulfilling our request they were very professional & helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic GEEK SQUAD experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team that installed our new TV were very efficient and knowledgeable in what they did. Even hooked up our new soundbar that wasn’t on their to do list.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad and TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents were easy to schedule. They arrived on time and quickly and professionally mounted my wall TV and set up the Sound Bar. Plus, they made sure I didn't have any questions once they were done. Great service!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    These guys know what they are doing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All questions answered. Polite and professional. They guide thru the process and allowed to make an informed decision on every detail.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad is great. Professional & knowledgeable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job mounting my new TV. This was the second one. They are so professional and helpful. Answered all my questions. They also told me about a new product, which I bought. Excited to have them install my new equipment next week.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great squad. Great product. 85 inch tv solidly mounted in minimum time. The mount I chose allows even the largest tv to be pushed from one side to the other to either tilt if that’s what you like or to just attach cords of any kind.

    I would recommend this to a friend
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