Ultimate Upgrade SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38688 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 268 Showing 5,341-5,360 of 38,688 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joshua P and his partner were amazing! He likes perfection and it was perfect for me because I’m the same! He asked me exactly where and how high I wanted it and explained certain issues. He was very knowledgeable! They were in and out in less than 30-45 mins.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Luis

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service. Great technician, he knew what he was doing. Very well-educated young gentleman. He explained to me certain ways to move the equipment with the TV and ways to connect everything.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Large screen monitor wall mount for computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding job. Perfect mount to the wall of a large screen monitor. Very grateful for such beautiful work and choice of mount that allows easy access to pulling monitor away from the wall to allow changing HDMI inputs and pushing it back to be flush with the wall.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people installing it were great! They got there a little earlier than expected which is good and got everything fixed and finished quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad problem identification and solutions

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shawn and Michael were super - professional, knowledgeable and patient. Would welcome them back anytime. Great crew give them a raise and recognition!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad TV installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tha technition from the Geek Squad was friendly, helpful, and worked with me to intall my TV so I didn't need to move the mounting arm. It fits nicely in the space of the replaced TV. He spent the time to help me get it all set up and working together with my internet, my Cable provider, and sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek Wall Mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent mount for thin TV. It goes right next to the wall with little space between. However it pulls out nicely when you need to access the rear of the TV to add or change cables or for any other reason. One of the best features is the lock when you return it to the wall position. It doesn't move then.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Another smooth install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From start to finish I was given options and asked questions that made me feel like my input was taken into consideration. The agents were on time, friendly and professional. They installed a 75” and 86” tv and their soundbars in just a few hours and configured them and made sure I knew how to use them before they left. Worth every cent.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    'Out of area' installation co. was superb!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to use an 'out of area' installation company for TV deliv very to Lake Panorama, Iowa. Wasn't pleased to hear it but the guy was great. Will ASK for him next time since it was faster although the Geek Squad has always been excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job well done!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents delivered and installed the wall mount and tv on time and were very professional. I'm very happy with the results, the service is worth the cost.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad TV mount install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Typically I install my own TV mounts and this was my first time using this service. They were great at communicating when they would arrive, the were respectful of my house and belongings. They installed my mount and TV very fast with no mess and made sure I was happy on the placement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome installation!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted and connected our tv. He then went over the use of the remote. The agent was very friendly and efficient. He deserves the best rating possible

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad is the best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was excellent and quick. Professional set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Strongly recommended

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional set up. Went above and beyond to get the TV mounted just right

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad improved our television viewing.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents moved and remounted our old television before miunting and installing the new 77" OLED. They were careful with equipment and everything in our home. They consulted on the height and shared their recommendations. They were very knowledgeable and went the extra mile for us.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Technician

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reynaldo was great! He got the TV mounted perfectly, got it set up, and answered all my questions. He's been to our house twice, and we hope we always get him!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Awesome service and experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was excellent! Extremely satisfied. You really should add the in wall power extension service to this service. They compliment each other. Parts are additional but it’s all so worth it. Rob and Ramon were outstanding. When scheduling ask for the Geek Squad by name. Third party installers may not be as good.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Arrived on time and installed fast

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived during the first half of the window (between 7am-1pm). I was nervous they would not show up until closer to 1. But they showed up around 9-930, and were gone around 10. They were very respectful of my apartment and asked my opinion after every step to ensure I was okay with the placement of my tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wall mounting services

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service technician was very professional and helpful he was able to assemble the wall mount in record time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My 70 inch Samsung

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is very nice and shows clear pictures and give you the choice to program different ways. I would very up to date technology with this brand .

    I would recommend this to a friend