Customer Ratings & Reviews

Service was excellent. Very efficient and neat in the set up. Tech explained everything they were doing and how to use the TV. Even gave us his personal phone number for any issues or questions. So worth the price to have the TV set up so quickly and effortlessly. Highly recommend using the service

This tv is very nice and shows clear pictures and give you the choice to program different ways. I would very up to date technology with this brand .

The people installing it were great! They got there a little earlier than expected which is good and got everything fixed and finished quickly.

This team rocked it! Brought everything to the house, made sure it was all good to go, set it up beautifully, and provided a great assist in getting all of our streaming accounts set up on the smart tv. Well Done Geek Squad!,,

The agents mounted my TV and connected it to all my devices. It was done professionally and timely. I don't know why anyone would want to try to install and connect it themselves. With the total tech support purchased it was only 50.00 per tv and made my day 120% better. Moving is stressful enough.

Martin and the team did an outstanding job setting up 2 new TVs! The old TVs included a 50 inch plasma that weighed about a ton, and a 32 that was mounted up high in my garage work space. The first was a heavy lift and the second one was high up and difficult. they did a GREAT JOB!!! WELL DONE!!

Geek Squad and totaltech membership worth their weight in gold. Quick easy installation with folks that were pleasant, had the right tools and knew what they were doing. Free haul-away of the old TV an even better bonus.

Did likes i wanted mounted centered cleaned up afterwards very professional

Excellent purchase! Easy to use and a beautiful picture ! The install was done with great service and in a timely manner!

The agents did a fabulous task mounting the TV and sound system. Then, took the time to explain all.

A very pleasant Best Buy Home Theatre technician installed our new TV mount and TV purchased from Best Buy. Why do it yourself when you can have pros with a smile on their face do it for you?!

I thought I already did this. The guys were great! Very knowledgeable and polite.

The guys took great care and mounted the TV & Sound Bar with ease...

The Squad came and connected my new Samsung TV and surround sound with fast, precise and friendly installation! Superb Customer Service!!

The technician installed the TV on a wall mount and did an excellent job.

The installer was professional and courteous. He was knowledgeable as well. Unfortunately, Best Buy doesn't recommend an In-Wall Wire kit. You will need to buy one if you want your wires hidden during install. The service offers concealing wires but the kit is sold separately, like the wall mount.

The geek squad did an excellent job. They arrived on time, were professional, quick, cleaned up all materials and were very pleasant. I was glad I used this service.

Was very pleased with Jerry and AJ. Very professional with good manners! They were very careful with my purchase. They work fast together they make a great team! They did not rush and took their time to explain in details and answer any questions we had. Geek squad is very lucky to have Jerry and AJ!

My service with Christopher and Matthew were great. They very knowledgeable and took the time to ensure that I was pleased with the installation and making that I understood the set up of my TV.

The team that came to install instead of the television for friendly and professional. They knew their business and installed the TV quickly and efficiently.