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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awsome install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers really knew what tgey were doing. Very fast and extremely knowledgeable. They installed my 65 inch TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The home delivery team was amazing. They not only securely hung my expensive purchase, but they made sure the operating system was up to date and all my other consoles, computer and dvd player were connected and working. Even went above and beyond to ensure my sound system worked with the new tv. Outstanding

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad + membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having purchased Best Buy Membership. The Geek Squad will alway be at your service for all of your needs with the product you purchase

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen who set up the tv mounting were very nice and didn’t take long to set up. Plus it was pretty cheap! Thank you Best Buy and Geek Squad for making this so easy to order the installation online and take less than an hour to do the tv mounting.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service with very professional staff! Very fast and clean installation

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my tv above my fireplace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The parts and installation was great! My TV looks amazing above my fireplace!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a great job as always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did an amazing job mounting the wall mount and went over specifics with us afterward. Took their time and answered all questions

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Very professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came in prepared the equipment and installed my tv and mount. Very professional and fast. Made sure I understood the equipment before they left. Left the area clean and took all trash with them.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Extremely professional crew.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew was extremely professional and went right to work and got the job done in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed. Very professional. They did

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Look, I know nothing about the technology of TVs but this is a really good picture. I added a Sonia sound bar and Sonos speakers which produced Around Sound for way less. I’m very happy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad installed everything so quick!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys showed earlier than they had predicted. They had the wall mount installed, tv and sound bar in just over an hour including going over operating all. They were quick, efficient knowledgeable and very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So glad I got the Greek Squad to do the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pair of Greek Squad agents! Courteous, efficient, friendly and they left no mess even drilling through sheet rock. I considered doing the job myself but I'm glad I didn't. It's not that easy to do especially when these agents know the tricks of the trade. They were awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time installation of 4 big screens quality work. Polite technicians!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Delighted with the finished effort

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought a new TV for our family room in our home. We wanted it over the fireplace mantle, and agreed to get The Geek Squad to do the installation. They came when expected, and did a great job. They consulted us with options for the wiring trail, cleaned up, and left us very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Superstars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad representatives that came and installed my wall mount were professional and courtesy. They were in and out very quick, for individuals worried about COVID, but did outstanding job. Would highly recommend for installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied customer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Many thanks to Geek Squad for getting our challenging tv mount installation completed!! We finally have our living room the way we envisioned when we first moved here in late April. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend the Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    technicians did a great job mounting our tv. And getting it connected to our WiFi. Would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad was Great!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad, Segundo & Drey, were incredibly competent, professional and friendly. I highly recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install 65” TV On Swing Arm Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Here in SW Missouri Geek Squad installers are thorough and knowledgeable of the product they are installing. Had a new 65” Sony OLED Bravia mounted on swing-arm mount. They spent extra time getting the mount to stay centered when retracted as it kept swinging slightly when let go. After a lot of adjusting the mount they got the TV to stay in place. They then set up the internet connection and got me logged into the Prime Video and Netflix apps and made sure settings worked with my existing SONY A/V system. Explained capabilities of voice remote for switching TV features. I so appreciated Thomas and his partner for all they did to make it a perfect install. This was the second time I hired Geek Squad to install a TV on the wall. Three years ago they were just as good. Worth the extra cost.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Installs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is awesome, they do an amazing job, I have used them a few times and they never disappoint, always professional, on time and respectful.

    I would recommend this to a friend