4th of July Appliances Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 271 Showing 5,401-5,420 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Job well done! Thank you Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a phenomenal job installing the tv mount over my fireplace in the living room. Very professional work and the majority of the wiring was within the walls, little wiring showing at all. TV was connected, adjusted and we were very happy!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Fast and efficient TV set up.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nate Wilde was our tech, and he worked very quickly to bring us up to speed with TV and surround sound. All health safety concerns were addressed. Nate drilled the appropriate holes, mounted the TV, and set up and configured the receiver to make everything work great. And it still works great now. Good job!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad mounted my Samsung TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad were on time. Very carefully mounted TV with the frame , then showed me how to work it. Nice, mannerly guys.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Rules!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were quick and on time. Knew exactly what to do and had it up and running in less than an hour and then stayed and helped instruct me on how to change settings.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Wall mount installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my Tv and explained everything and made everything understandable awesome service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installers did awesome!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad delivered. Great team, super professional. It is an absolute no brainer to have them install anything else i purchase as well. It was just a fantastic experience.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Thanks to Nathan and Truman from the Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will say I was very comfortable with Nathan and his trainee Truman being in my home. Nathan made sure everything was hooked up to one remote. He explained how to use it with the Roku. He had patience with me understanding how new technology works.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed my TV quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came in and installed my tv without any problems. I bought a larger tv to replace the existing tv thinking there may be an overlap from the previous mount and my soundbar. They placed it perfectly, then proceeded to program/adjust the settings. Now I can control the sound throught the directv remote!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent TV installation and set-up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, I've always had excellent Geek squad experiences both in store and at my home. This TV installation was great. The technician took time to help with the set-up of streaming services and was extremely patient.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    LG TV Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Tech team were very proffessional and knowledgeable. Marvin's knowledge of TV mounting was exceptional. He was patient and handled installation as if was his own product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased with the Geek Squad setting up my TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They called and re-arranged the appointment to a more convenient time. When they arrived they wore foot coverings to keep our carpets cleaned. They worked quickly and efficiently on connecting the new 55" TV connected to our old TV stand and getting the TV working. They reviewed the functions of the new remote and took away our old TV for a $40 fee.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Def Recommend Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two techs who came by to mount my new TV and Sonos Arc were absolutely amazing. They talked me through the setup, cleaned up after themselves, and answered any questions I had.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We did have issues with the tv delivery and getting someone out for the appointment. It was escalated and the technician Sean was fantastic. He picked up the tv and a mount from the store and got everything in working order. Kudos to him, because the service prior to that was not good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alex Griffith (Agent) and Kyle hung our Best Buy 55" Curved Samsung and did a beautiful job in our apartment. They connected everything neatly and also cleaned up any mess. We are very grateful for their kindness and consideration in every manner. THANKS to them, both!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mount installed expertly by the Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an older, but large-ish (48") flat screen TV that I wanted to mount in my office to use as an extra computer monitor. This mount worked great. And the Geek Squad guys were fast and professional hanging it. Two guys, both masked (thanks for that), had it up on the wall and working in less than 30 minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Outstanding wall mount of 82' TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 82' TV was hard to level out but the crew patiently adjusted it until it was perfectly level with the walls and credenza below it. They ensured it was mounted to the studs and were very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad t.v. And wall mount installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't remember the names of the two guys that came to my home and mounted my t.v. to the wall but they were great. They were fast, professional, polite hand showed me how to use my new t.v. they went above and beyond. Great job guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job!!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV & did a wonderful job. They were very friendly & efficient. Matter of fact, one of the installers asked how we liked the neighborhood & it turns out that his parents are moving into a home two doors down very soon. Talk about small world!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t use third party installers use Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Original installation performed by third party contractors and the mounting of the tv and set up was a problem. When removing an older 65” tv they compromised my Directv service by damaging the coax cable. They also damaged the wall when taking the tv off the wall and I had to repair this. Directv came and indicated that the tv would need to be removed from the wall for them to review and correct the problem. From then on the precess went well. Geek squad came in a week later and removed the new tv without any issues and Directv followed a day after and corrected the coax cable problem. Geek squad technicians returned two days later and did a really good installation. They were knowledgeable and informative and did a excellent job in fully setting up the tv and sound bar unlike the third party installers, who just left when the coax cable problem occurred. I am really happy that Geek squad came and replaced the original installers and would thoroughly recommend Antony and his crew.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad does a great job!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchased a 77" TV for $3100+ and would have no one but Qeek Squad for delivery and wall mount and setup. Team delivered on time, were very friendly, set up all the bells and whistles and connections, cleaned up and departed. I ALWAYS use Geek Squad for delivery and installation. Best ever and well worth the price.

    I would recommend this to a friend
Sponsored