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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 272 Showing 5,421-5,440 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The Geek Squad equals the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was knowledgeable, efficient, and very easy to work with. They installed without any trouble, and obviously knew what they were doing.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad is awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kevin was an absolute pleasure. He was extremely efficient and knowledgeable. He even took a couple of extra minutes to answer a few questions I had. I am ecstatic with the high quality of work he and his co-worked performed. Thank you so much!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad is awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In home service was awesome. Well worth the money. The team was on time, very professional, TV was mounted in no time, & programmed for me. I would highly recommend them.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service! They set up my TV, mounted it and cleaned up well. They were patient and very helpful in answering my questions. A little expensive, but I would still recommend them!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek squad installed my TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were amazing. They mounted my tv quickly but efficiently. There was no mess, and they went over the set up prior to leaving. I have used them several times and they never fail to impress.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional, and they knew what they were doing

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dusty and Matt were great! Very prompt and professional. Great advice to fix problem with room. Came back and took care of installing a new receiver after the old one malfunctioned. Everything works great. Gave simple explanation as to how devices worked.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they did a great job and so helpful. Very experienced and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Wonderful service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic service, they used my own mount that I purchased from Amazon. They installed it quickly, perfectly level and managed to not wake the 3 sleeping children that were on the house (one room over!). Awesome gentlemen, can’t recommend enough.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very professional

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team did a fantastic job mounting the tv and making sure everything was level. They made sure to clean up afterwards and the finished product was installed better than the previous companies I’ve hired for in-home media

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great awsome. Professional quick. In and out. They know what they are doing

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Worth not having to deal with the stress

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't have done it without them. More expensive than I might have liked but having the delivery and installation was well worth me not having to deal with it.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Totaltech rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to get a new mount since my ex put up my old one upside down. I joined totaltech when I bought my tv originally so they came out, took the old one down, put the new one up where I wanted it and it looks fantastic!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Geek Squad service!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expertly mounted, set up all my devices despite a problem signing into my Amazon account.He stuck around while I sorted it out and explained everything, how to use etc. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two professionals arrived and had my TV mounted in no time. They explained the operation of the Fire Stick that they installed(I had this from an older TV). They took away the trash which was a benefit that I didn't expect. Overall, I was happy with the service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service fast quick no mess courteous they new how to do install and return

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    YAY for the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So the two gentlemen that installed everything and set it all up were absolutely wonderful! Answered questions, explained everything thoroughly, took their time with me so I didn't feel like they rushed me and just tried to get onto their next job. I am highly satisfied with the Geek Squad!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very kind and professional installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very kind and professional installers. Mounted my 85 inch TV to the wall. Very quick and expertly mounted.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installed my 75” Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Jeff and team arrived on time and mounted 75” TV on the wall as per my requirement. Explained the TV operations and demo. They are really nice good guys.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Very Professional!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an amazing job, it was new construction, and the technicians, were very professional, and did an amazing job. The one mount would not work, and they had one in the truck that did work.

    I would recommend this to a friend
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