Customer Ratings & Reviews

Agents unpacked and mounted my new 77 inch Samsung TC (in a corner) for us....get job

The 2 person team came on time and installed our TV right away. They also explain to my husband movement of the device patiently. Thank you for great service

These people are pros they had the job done within an our for a 75 inch TV... They cleaned up the little bit of mess they made and we're out of here thank you geek squad.

Excellent Service. The technician went above & beyond installing both TV’s

Daniel and Jessica are very capable and knowledgeable about their job and how to make sure the customer is happy.

Geek Squad was awesome. Removed old TV and installed new in no time. Programmed everything and gave me a quick tutorial. When they left it was clean just like they never were there.

Wow!!! The Geek Squad was awesome!!! They mounted my Sony TV exactly how I wanted!!! They were so nice and very professional. I couldn’t have asked for more.

The third party agent did a good job mounting and connecting our TV to other appliances. Although we had an issue with the installations days after, geek squad was proactive to send an equally nice and more experienced agent to fix it for us.

The agent did an excellent job mounting the tv and connecting all devices. He also made sure i knew how to use all the features. Really pleased with the service!

They provided a very professional service and even follow up with me the week after the correct functioning of the device! Greatly recommended

The service agents called prior to arriving, which helped me greatly with timing. When they arrived, they were very professional and courteous. They trouble shooted my issues to make sure the fix was correct and got everything working again.

Installed wall, Tv mounted, devices connected, remotes programmed. Reviewed setup and what I needed to add to get my older home theater equipment to work with the new tv. In and out in less than 30-40 minutes. COVID precautions followed. Wish they had hid the cords...

The Geek Squad installers were professional and friendly. They were on time and took the old tv away. They made sure the Spectrum box was re-installed and they assisted with the new remote.

The Geek Squad was knowledgeable, efficient, and very easy to work with. They installed without any trouble, and obviously knew what they were doing.

I only give off one star because the "description" doesn't say you must supply your own mount. It's my fault for buying a tv at 2 AM, but the description if you read nothing else seems to imply that you are getting a mount included in the $200.00 fee. One person could never hang this on the wall and at 40 pounds for the tv I bought you'd better know what you're doing when you put it on the wall not to mention level it properly. Fortunately for me they had some mounts on the truck and were able to sell me one so it all worked out. They need to add to the description (mount not included in price) or something and a discount off the mount would be nice too not another full hundred dollars. I'm not complaining too much because I used all my coupons up and saved most of the install fee itself but it was still a sort of unpleasant surprise.

The agents were professional and walked me through the set-ups. They had to move the TV but got it to the right place on the wall. I'm very happy, as they had to get the TV between 2 butterflies I had on the wall. It was perfect!!!

They did a great job. They took extra time to make sure the height was right, then took extra time to make sure it wasn’t crooked. Very personable and no complaints.

Recently purchased a 4K TV and wanted it mounted on a cinder block wall in our downstairs living room. This was a task too big for me to tackle. Best Buy Geek Squad came in and were extremely professional, explained what they were going to do, and most importantly...cleaned up after themselves. Very happy with this service!

The Squad came and connected my new Samsung TV and surround sound with fast, precise and friendly installation! Superb Customer Service!!

It was nice to be able to have the new Sony Bravia TV I purchased installed on the wall by a Geek Squad professional. It eliminated a lot of stress from having to do it myself as I am fairly confident that I would have not been able to figure it out on my own. The associate that installed the TV was quite professional and cautious: he showed up early and took the necessary precautions to keep myself and others in the house safe. He installed the TV in a timely manner and was knowledgeable as he demonstrated several of it's features to me. He even discussed my existing tech with me and helped me better understand how it would fit in with the new TV. I would have no problem recommending this service and providing a positive reference for the associate that served me. Thanks!