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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 276 Showing 5,501-5,520 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad arrived on time, quick to determine how to fit in the space I wanted. They worked well together, answered any questions that I had. Gave me my options on cord placement. Very clean as they worked, no messes created and left behind. First time I've used Geek Squad for an in-home installation. I will use them again.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Best money ever spent!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Save yourself all the stress of installing a Large TV!!! Excellent job and very efficent!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wall mounting services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service technician was very professional and helpful he was able to assemble the wall mount in record time.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Steve and Joe installed my TV and sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Steve and Joe from Best Buy are awesome. They came to my home several times and know what they’re doing I highly recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dan and John came out to install a 77" TV on a wall where the stairs go to my basement, I got scaffolding and we set it up on the stairs and they put my TV on that wall. They did a great job and answered all my questions. They hauled all the trash away. Fantastic job!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job. They took extra time to make sure the height was right, then took extra time to make sure it wasn’t crooked. Very personable and no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did a great job installing the wall mounts, mounting the TVs and setting them up. Very easy process, would use Geek Squad installation again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sammy (Geek Squad) is an awesome installer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our Samsung - 65” Class S95D Series OLED 4K Glare-Free Smart Tizen TV (2024). We could have purchased it at many different location, but wanted to have it installed above our stone fireplace in our new home by Sammy Guajardo. Sammy installed a similar TV for friends of ours and he was absolutely fantastic. He is very friendly and takes pride in his work. Sammy is a great asset to Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Frank from the Geek Squad did a great job installing and securing the wall mount for my new LG TV. He quickly set up the TV for my preferences and provided instructions on how to use the Apps and remote. Frank also cleaned up and took all of the trash with him. Great job Frank!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad set everything up for us!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was well-worth having the experts handle the wall mounting and setting up a large tv.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    The Best Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had excellent Geek Squad - an husband & wife - team mount and setup my TV. They were professional, friendly, knowledgable and very respectful of my home!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time as scheduled. Quickly fixed wiring into the wall with no issues and no mess. Installed the TV mount and mounted the TV with no problem. Took the time to explain how things operated and kept asking if they could be of any further assistance.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    75 in TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These people are pros they had the job done within an our for a 75 inch TV... They cleaned up the little bit of mess they made and we're out of here thank you geek squad.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very helpful and quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very helpful. Called and confirmed appointment and let me know they were coming about 30 minutes prior. Were quick with install and offered to set up all streaming services for us.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very Professional Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy technician was very professional and friendly. He mounted the TV perfectly hid the cords in the cord hider I had purchased. Even helped me with the initial setup to make sure everything was working. Great experience!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The entire installation process was seamless. The team did great with communicating when they would arrive. Bobby took the time to make sure we were completely satisfied with the placement of the TV. I can tell that he really takes pride in his work. Great guy.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Installed tv mount and. Tv expertly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were awesome, polite, listened to what I needed to have done and explained things a s they went along ( installed swivel tv mount on wall). Cleaned up after done and asked if I had questions. In additIon made sure tv and Comcast st box worked.t

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV mount installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad were efficient, skilled and knowledgeable as well as really nice guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team set up, answered questions and did a GREAT job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love our new TV-FANTASTIC delivery and installati!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic job by the technician! He was efficient, kind and fast! Kept in touch the day of delivery, to keep us informed on his arrival time. GREAT JOB!!

    I would recommend this to a friend
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