Customer Ratings & Reviews

The technician did excellent work installing my television into the mounting system such that it raised my TV about eight inches...PERFECT for viewing. I did not need to buy a higher piece of furniture at all. WELL DONE, GEEK SQUAD!

The installation crew installed the TV without problems. Very pleased.

The Best Buy Geek Squad were fantastic. They verified where we wanted the mounts for the tvs and before we knew it they were done. Cleaned up and everything was reconnected. Thank you so much. Great crew.

The guys who came to mount my tv on both occasions were superb. Unfortunately for them they had to deal with a very dissatisfied customer. After waiting 3 weeks for my tv and having gone to the store to make sure my act info was correct the tv was still shipped to my old address 1000 miles away. After waiting another week for the tv the guys came in and installed it to only find out the tv had an 86" long crack across the entire top. They knew how upset I was, especially after the last hiccup. They worked to get me a replacement. The 2nd group of guys came in and hooked up the 3rd attempt of the tv and did everything to make sure it was set up and ready to go.

Excellent. The technician called ahead to let us know he was on the way. The team was very efficient and professional, They went over the instructions with us to be sure were comfortable with our new system.

The agent mounted my tv and connected all my devices. He was very knowledgeable and answered all my questions. (I had a lot of questions). He was very nice and respectful. Excellent.

The tech that installed the one mounting bracket was friendly, efficient, and knowledgeable. I have no issues with the tech. However, we purchased two mounting brackets. The one that allowed the tv to be angled could not be used because it requires two attachments to the wall and our studs were located in such a way the tv would not be centered over the furniture piece. People who purchase this type of bracket should be aware of this requirement/situation. Again, the tech was SUPER, the produce is being returned.

The agents were very polite. This is the 2nd time I've had these gentlemen in my home. They are super professional and will accommodate exactly where & how you want your tv. They are very trustworthy. Despite my attempts i couldnt get them to take even a glass of water.

Your Geek Squad members were thoughtful and efficient with my TV wall mount installation. My satisfaction with the install was their Number 1 concern throughout the process. Couldn't have been any happier from start to finish. They were the best.

Amazing service, fast and professional installation, they cleaned up after themselves and very helpful.

The agents mounted my tv’s with ease. They were on time and 30 minutes during the visit they already had one tv mounted! And they cleaned up behind themselves !!

Fit perfect where I wanted it. He did a great job installing it. Was not able to install the DVD player due it was not a usb cables. Bummer. Can return to Best Buy due to it’s passed 30 day since ordered it. Useless to me now.

The two technicians were absolutely incredible. I had purchased a mantle mount when they went on sale earlier in the year. These are probably the most difficult mounts to install. I also had it mounted into a stone fireplace. Again not easy. The guys made sure to take all the necessary measurements to drill the holes right where they needed to be for a perfect viewing height. Afterwards they adjusted the tension on the mount so it’s easy enough to pull down for viewing but has plenty of tension to hold it at any height. They even made sure to check all the bolts to make sure everything was holding tight after raising and lowering the tv a few times. Overall I was extremely impressed and will be using these guys to install my home theater in the future

My service by the geek squad was great. They gentlemen installed my tv wall mount easily and quickly and was very adapt at making sure he wore his mask and maintained his distance. Went over and above to make sure I was satisfied with his service. I will use them again if needed in the future.

Team showed up on time & ready to work. They were quick & efficient. I needed longer HDMI cables, and had them on the truck. They took time to explain the new TV controls. Service was definitely worth the cost

Beautiful picture. Good sound. Used to always use Samsung, but this is definitely an upgrade. Geeks knew what they were doing.

The guys that came to install the TV were extremely courteous, professional and knowledgeable. It was a pleasure to have them here

Very good installation the guy was nice and he did a very good job

If you are thinking of buying this service but are not too sure. Don’t stress out and buy it. I highly recommended. It’s worth every penny. I enjoyed having my TV installed and I didn’t have to do any work. Employees were great and did an amazing job.

Best Buy did a awesome job at installing this TV it is massive and after finally getting my mount in they came back to put on the wall.