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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38688 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 278 Showing 5,541-5,560 of 38,688 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Installation was Flawless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed the TV and mount thoroughly. They were on time and fully explained each step of the installation process, as well as give some great recommendations about having a cleaner look with the wires.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Another installation of tv and mount done well!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad and all the agents have always done a great job. Our membership is one of the best valued memberships we have. Once again, we had another tv mounted on a wall and the agent was very friendly, courteous and job well done.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Outstanding!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow!!! The Geek Squad was awesome!!! They mounted my Sony TV exactly how I wanted!!! They were so nice and very professional. I couldn’t have asked for more.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad, do it once and it is done correctly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the money. The technician was prompt, professional & came well equipped. When you figure in your time & quality of installation it’s well worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Quick Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did an excellent job mounting the tv and connecting all devices. He also made sure i knew how to use all the features. Really pleased with the service!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents worked so well on the TV mount and they dod an exceptional job!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Def Recommend Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two techs who came by to mount my new TV and Sonos Arc were absolutely amazing. They talked me through the setup, cleaned up after themselves, and answered any questions I had.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad very helpful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The very nice young man connected our TV, mounted it to the wall and helped set up channels we had never had before. He showed us how to navigate the remote. He was very efficient and respectful of our age ;) and cleaned the area when he finished installation.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Geek Squad service!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expertly mounted, set up all my devices despite a problem signing into my Amazon account.He stuck around while I sorted it out and explained everything, how to use etc. Thanks!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Mr Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Competent and professional. Was helpful in explaining how to use the new tv and provided information abot stremng

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install over fireplace went smooth!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad, Thomas and Dan, were great! They were knowledgeable and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High quality TV for the price point.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great TV for the price. Very clear picture, well lite to if your room has a lot of windows as mine does.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid TV service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfied with the service provided. However, I was informed in store this TV could be mounted flush. Installers told me they couldn’t install flush because of the cable panel and tv mount provided with tv purchase. I asked in store employees several times about flush mounting and informed them in detail my wall set up that matched exactly what installers worked with upon arrival.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Carefully and very well done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My appointment was scheduled 2 1/2 weeks ago. The Geek Squad crew texted a smaller delivery window, and they arrived shortly after a call saying they were on the way at the beginning of that window. There was two members of the team. I think one was Megan, but I forget the name of the young man. They were quick, efficient, and careful with my new 75-inch. I had already mounted the frame to the wall, so all they had to do was put the bracket on the back of the TV and then secure it to the wall mount, which they did carefully - checking the wall mount BEFORE they put the TV on it. Then, after plugging it in and turning it on, Megan walked me through what I needed to know to start enjoying my new TV. All in all, they were at my house less than 30 minutes. They were professional and courteous. I'm very happy with their work and punctuality.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    The Geek Squad Tech's got the job done quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians installed / mounted the TV in a relatively short time period but didn't completely hook up all the speakers for the external sound system. The charge tech was very knowledgeable and expediently got the job done despite the fact that he was mounting a previously used wall mount and not a new one as the required hardware had been modified.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv/Audio system installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two technicians were fantastic. Blake Loeschen and Marcus were great. They made some on-site changes which improved my system. In addition, when they got to my house and unpacked all the items, a universal stand wasn't ordered. Blake called our local store and picked up the stand and installed it. They were very thorough and took as much time as I needed to get a proper orientation to my new system. After they left I had an additional question regarding an adjustment. Blake came over the next day and made the setting change. They both are excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These guys are truly professional!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our TV was mounted to wall. Hooked up to our equipment.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted our tv and were excellent at communicating everything to me. They were very professional and courteous!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    AMAZING customer service!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came to install my two televisions and sound bars were absolutely amazing and extremely professional! Not only did they call to provide ETA updates, they also helped me (free of charge) to setup my Honeywell thermostat. I had an awesome experience with them and was very happy with their assistance.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad replaced and rerouted an in-wall HDMI

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrific. Brandon was skilled and able to perform my request that I thought was impossible. He completed the task way quicker than I thought possible. He's a creative problem solver. After completion, he cleans up the site extremely well. He's my "go-to" Geek Squad member.

    I would recommend this to a friend