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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Take the headaches out of Installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did an awesome job.mounting and setting up my equipment. Before and after pictures included.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, friendly, on-time service. Recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Truly professionals.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paul and the other gentleman arrived on time and added services that I hadn’t thought of but needed. Both were friendly, quick and most of all neat! I loved their attitude and attention to details! Thanks guys!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    85 inch TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed my 85 inch Samsung TV. They were quick and professional. It looks great and they had it done in about 30 minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Impressive team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed with the Geek Squad. Professional, attention to details and instructions were great.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad mounted my T.V. with no problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agent showed up on time, mounted the Television to the wall mount that he mounted to the wall. Excellent job. Agent made aure we had no questions about operations of the television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 55" TV installation and setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both Geek Squad technicians were very friendly and customer oriented. They worked very carefully installing a new 55" TV above our family room fireplace and setup the TV with easy-to-follow personal instructions. After installation and setup, they carefully cleaned-up and packaging and debris and let our home absolutely clean. I was totally satisfied with their work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad not only mounted both of the new TVs, they connected our sound bar, helped connect them to WiFi and out cable Boxes. They were very understanding of what we wanted with the tv mounting.. we had them mount our two 50” TVs next too each other just above our 75” tv. It was very important that the spacing was right due to the from door and The other tv. The gentleman who came were friendly, professional and very knowledgeable on everything from the mounting to WiFi signal. We have 5 TVs (3 going at all Times ) and they helped reconnect the TVs to their individual cable boxes and remotes. They also delivered the TVs when they arrived to install. Having the tech support saved us money and stress. They gave us a 2 hour window when we bought our TVs then they called to give us a 30 minute window for arrival. The communication and service was 10/10.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Installation and better service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Ggek squad agents went above and beyond to ensure we were satisfied with our product and their professionalism throughout the install!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad was awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv & connected my blueray & made sure I knew how to operate controls & move tv mount properly. They did all that quickly & efficiently & were very helpful with everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad came prepared to mount the 85 inch tv in the living room with tools and they cleaned up the mess after. great service

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were great!! They figured out some minor issues coming from the way my wall was built. With an added shelf, every thing looked and works great!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad For The Win!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that came to mount my tv’s were super friendly, considerate, and cool. They made sure they asked where we wanted the tv mounted and made sure my husband liked the positioning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed my TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did an amazing job installing my TV. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    It took very little time to lnstall everything.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were great setting up my new t.v. they cleaned up every little thing, made sure the cords were neatly tied up and made sure everything was working properly. They really knew what they were doing. Very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Install by Total Tech!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the techs install a mantlle mount above my fireplace and they did a great job. They were very respectful and the communication was excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    75 in Tcl and Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service ,will use again. Serviceman knew what he was doing.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    JOB WELL DONE!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentleman did a fanstastic job in mounting the television. Professionalism at its finest. Nothing short of perfection. They cleaned up after themselves and everything was presentable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad - Life saver!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents came out to my house, were very experienced in installations of wall mounts for this and even dropping the plug into the wall so you dont see the cord hanging down. Looks great and well worth the money!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was with professionally and faster installation

    I would recommend this to a friend