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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 280 Showing 5,581-5,600 of 38,694 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad did a wonderful job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did an amazing job setting up and mounting my TV. The two men that came were very polite and professional when it came to answering my questions. They also got the job done very quickly!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Super Mount and Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mount that can hold a heavy tv and still be movable to any position. The Best Buy installers did all the work and now we can sit back and enjoy. We would definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Always the best of service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always superb service, highly communicative, very organized, on time, confirms appointments, calls on route -very professional. Will always use GS over any other service providers

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great install; cleaned up any mess; clear instructions on how to use

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great service with class!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hesitated before ordering Geek Squad TV set up and mounting thinking they could never do the job as well as I could do it myself. I needn't have worried. Amanda and her crew were rock stars! They had my TVs mounted quickly, made sure they didn't leave a mess (they even wore booties!), and programmed my TVs and showed me how they worked. Couldn't be happier.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job mounting my TV. They made some great suggestions for me and gave me options. The TV looks great on the wall and I am so happy we had them do it instead of trying to do it ourselves. They were very professional and I appreciated the booties after going in and out of our house. Nate and Jim did a wonderful job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents installed my wall mount and mounted the tv and helped me load the apps in a safe and professional manner, then cleaned up and disposed of the boxes. Thank you. I just wish appointments weren’t so far out and that there was better coordination between delivery and installation

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very Professional!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very professional in the install of my TV and mounting of it. I was really impressed. They called when they were on their way and walked me through everything to confirm (tv) was mounted where I wanted it. They also cleaned up everything when done. Finally, they setup the tv settings as well. Well Done!

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    Good bracket

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was installed and explained, good job by technicians

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Tv mounting

    Rated 5 out of 5 stars

    Perfect size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size mount for 75” and big size of TV, easy to install

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Good / Bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installation guy, John, was great! Set up and checked out all our stuff, answered all our questions. The process of contacting Geek Squad was terrible, all by computer, no chance for human contact. I needed to change something in the original order to make sure they had the time and the right equipment, until John called the day before installation I couldn’t make contact.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad installation was A #1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman did a wonderful job installing and setting up my new Samsung tv. He was very friendly and professional. He was aware of my physical difficulties and was very thorough making sure the tv was placed correctly allowing me pleasurable television viewing. Thanks so much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that mounted my television actually arrived ahead of their scheduled time. They were professional and courteous. They answered all of my questions and gave me a thorough tutorial of the different features on my tv. They wore face masks and shoe covers which I really appreciated.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and were very helpful and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Wall Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Profession service and kept us informed every step taken, never had a wall mount before, this is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my new TV perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent 5 Star rating to the two installers Lazedrick & Ray. They did an Awesome job and we're so pleasant to talk to and extremely helpful. I would recommend this service to everyone, it's worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely the best, the 2 guys that set up my new TV were awesome. Professional job on mounting it on the wall. No mess, no fuss, mounted , balanced and fine tuned. Couldn't ask for more.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Pro Installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Installers did a great job installing my Big Screen television. The lowered the TV mount to the correct height to be in line with my wall mounted speakers and made sure that all of the tv apps were working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install of ROKU 55 Pro Series TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a 74-year-old senior who can't do the things I use to do. The Geek Squad tech who delivered the TV and set it up was great. He knew his stuff. Was friendly and answered all my questions. He showed me how to use some of the new technology, so I feel confident using my new TV. He also did a great job cleaning up the boxes. I have never been disappointed in the service from the Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Courteous, professional Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation team was very courteous, respectful of the time and property. Very professional. Installed and hanged the TV on mount in short amount of time. They also took away the packaging trash.

    I would recommend this to a friend
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