Customer Ratings & Reviews

The agents mounted my tv and were very helpful and professional.

I'm a 74-year-old senior who can't do the things I use to do. The Geek Squad tech who delivered the TV and set it up was great. He knew his stuff. Was friendly and answered all my questions. He showed me how to use some of the new technology, so I feel confident using my new TV. He also did a great job cleaning up the boxes. I have never been disappointed in the service from the Geek Squad.

The installation was very professional and done very well. They provided direction and assistance in all facets of the installation as well as direction in the operation of the mount and the various components' operation. Excellent

Very kind, knowledgeable and helpful. They were courteous, informed me of needed information and cleaned up when they were finished. It relieved some stress as our family has been through some tough things lately and it was nice to have someone who knows more take care of things for us.

Geek squad leader Donald was very efficient with his organization, set up, and install. Donald and his partner arrived on time and the installation moved smoothly and quickly. It was a pleasure to watch true craftsmen at work. He answered all my questions and offered other information to help me. Great Job!

Very nice guy. Mounted or TV quickly and helped us get it set up. Looks great and works great

The technicians were fantastic! Installed my tv fast and correctly

Mounting a TV can be a daunting task. Whether you spent a little money or a lot you don't want to see that purchase laying on the floor after it fell off the wall. Having Best Buy install my TV mount is a no brainier. With total tech it's 50 bucks to have them install and mount my TV. They run the cables so everything looks great.

The technicians were friendly and efficient. They did a great job and educated me about how the television worked.

Excellent 5 Star rating to the two installers Lazedrick & Ray. They did an Awesome job and we're so pleasant to talk to and extremely helpful. I would recommend this service to everyone, it's worth every penny.

The guys from GeekSquad were amazing. They were punctual and knowledgeable and got me all set up in no time. Will definitely be using them in the future.

christian and his helper were absolutely great...very knowledgeable...very respectful...they even helped me to pick a good sound bar for the new t.v.....great service ....great guys....i can't say enough good things about them.

Absolutely the best, the 2 guys that set up my new TV were awesome. Professional job on mounting it on the wall. No mess, no fuss, mounted , balanced and fine tuned. Couldn't ask for more.

Agentsmounted my TV and connected it to all my devices and they were very professional I would recommend it to anyone!!!!

The Geek Squad installers were professional and friendly. They were on time and took the old tv away. They made sure the Spectrum box was re-installed and they assisted with the new remote.

Outstanding service and work by the Plano Best Buy Geek Squad team. I can't thank them enough; they went above and beyond to ensure my parents' new TV was installed perfectly, and they understood how to operate it. Overall, a pleasant experience.

The agents that installed the television mount, mounted the television and connected the devices in an efficient manner. I was surprised that they completed the project in such a quick time. They were competent and professional. I highly recommend this service

Installation team was very helpful and offered information on how to use our existing tv mount. They also helped us navigate thru the basic items on the TV.

Jasmine and Jason rock! They are the best! They set up the television and soundbar system with great skill, expertise and professionalism . They went over clearly and thoroughly how the television and soundbar system worked. They checked to make sure we understood how to use everything. Thank you Jasmine and Jason!

I had a Geek Squad tech install a wall mounted TV and Sound Bar in the Great Room of my new home. Additionally, the tech also installed all of my Hi-Fi and TV components in my office/den. He did a superb job!! His professionalism and great customer service were greatly appreciated. I would have the same tech do any future work I might need.