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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38688 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 282 Showing 5,621-5,640 of 38,688 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    65" Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price. Easy install and set up. Good picture.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad team members have positive attitudes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad were on time for my appointment, and went to work after consulting with me. They did everything I asked them to do, and suggested things I didn't thing of. They had a pleasent attitude, and connected everything to my satisfaction.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick installation process

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick installation and easy installation process. Best buy sent over to gentleman to deliver and install my new 75" Sony X95K. The guys showed up on time. Installed the tv within 20 minutes cleaned up their mess and left.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Guys the best!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad guys were amazing. Friendly, helpful from beginning to end. After they installed all items they explained and demonstrated how to use everything. Thanks geek guys.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad installed my TV seemlessly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chico was professional, knowledgeable and on time. He was very helpful and you can just see how experienced he is at his job, he worked neatly and was very clean. I would recommend him to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent Technician and Installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation went flawlessly, and the technician was so patient and kind in reviewing all the features and how to operate the TV with my granddaughter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional on time service. Techs installed the equipment efficiently and made certain that I was proficient in operating my new TV.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Definitely worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and cared about me as a customer. There was an issue that was out of their control and they handled it quickly and professionally.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad was very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did an awesome job installing the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV AND SOUND BAR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv mounted on my wall was a 42 inch. I purchased a 65 inch. They had to move my mount over to accommodate the bigger set. They did it so fast and quietly, I was waiting for them to start and they were finshed! They also mounted my sound bar under the tv.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great job, friendly and helpful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charles and Steve or Dick (sorry forgot his name for sure) mounted my TV, and put the old one in the new box. As a disabled person, I appreciate the extra efforts doing things that I'm not able to physically. I look forward to having my TV calibrated.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.

  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    In wall TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv’s with ease. They were on time and 30 minutes during the visit they already had one tv mounted! And they cleaned up behind themselves !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an excellent job of mounting my TV, explaining what they were doing, and then optimizing the TV picture and sound bar

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Very nice people and great work for TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both two guys were very nice when working in our house as well as phone calls before coming. They removed the old TV/mount and installed the new TV/mount quickly. Then, they demonstrated and walked us though how to use remote/functions very easily. It was worth to have this professional service. Thanks so much again!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were PROS!! Arrived on too time, fast work, friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad 5*

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HIGHLY RECOMMEND, The Geek Squad associate who came out to mount my TV was extremely nice and helpful. It wasn't discomfort having him inside my home during the pandemic has he was sure to be wearing all PPE necessary. Service was great and I am very pleased with my mounted TV. Thank you Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Install guys!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our TV’s were mounted to perfection! The two gentlemen who installed were so friendly, knowledgeable and efficient! They were amazing! Thank you to Justin and Trey! Also thank to Mike who helped us pick the right TV’s for our home! They were all so helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service from Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went into the store to look at TV’s and the sales person was helpful but I had questions about how to integrate everything into my current home theater system. This is when they recommended Geek Squad. David from Torrance came to my home and checked out all my system and made recommendations. We’ve ordered the supplies and a geek squad team came out and did the set up. It was a great process with David checking in with me all throughout. Would use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted our TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charlie mounted our TV on the wall. He was the BEST! Charlie was helpful, friendly and professional. We will always ask for Charlie!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    quick and courteous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted one of the tvs quickly and with care. my one complaint is that I ordered 2 tvs mounted and customer service still has yet to reply to my email to address.

    I would recommend this to a friend