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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38688 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 283 Showing 5,641-5,660 of 38,688 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product so far. Delivery/set up person was amazing and took his time explaining to my electronically challenged 93 year old mother how to use it. As we say in the South, Bless his Heart.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek squad were great and worked quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were quick and did a great job making sure everything was working correctly and that I unstood how everything worked before they left.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Fantastic Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They took down my old 75 inch TV and mounted my new one. They had to install a new electrical outlet behind it. Hooked up all my cable service and got me set up with Smart View. So grateful for their top notch service! Really glad i purchased the annual tech service.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Wall Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Profession service and kept us informed every step taken, never had a wall mount before, this is great.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 3 who came did a great job installing our tv and the young man who stayed to program it not only did a great job but was very courteous and friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    55 inch TV mount and install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and friendly..Did a great job ..great cleanup as well .Helpful on operations as well

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Fantastic GEEK Squad installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was probably the best GEEK Squad installation I ve ever had. The installer was great. Educated me on a lot of things I didn’t know about mounts, took time to explain how the tv/remote worked, was professional and friendly and cleaned up after himself. Great experience.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad is great. Professional & knowledgeable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job mounting my new TV. This was the second one. They are so professional and helpful. Answered all my questions. They also told me about a new product, which I bought. Excited to have them install my new equipment next week.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the Best Buy Geek Squad on many occasions and they are always professional, timely and skilled at their job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Tv is installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv was mounted and is working well. Unfortunately they were unable to connect the tv to the sound system

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The geek squad is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad guys were awesome they made an excellent installation and took the time to explain how everything works

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Best service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Geek Squad service from Bestbuy in every of my tech support and install my big screen TV. They always did the job right the first time and very knowledgeable what they do this time with the installation of my 75” Samsung 8 k TV. They did it again! Thanks Bestbuy for having these wonderful technician.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Job done quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv and connected to my devices

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad fast and great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad crew installed my 75'' TV perfect . The crew gave me a call when on the way ,then spent time going over what i wanted them to do and also offering great advice . The crew was polite and professional . Will be calling them to set up surround sound next

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent Geek Squad Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend! The agents are professional experts who complete the task carefully and smoothly. They will give you a call ahead of arriving, wearing shoe covers, drilling with no dust falling to the ground, and share pro secrets about you TV after the installation. Definitely worth every penny you paid!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reps were great and very friendly. They did an amazing job considering that space was very small and inconvenient for the size of the TV. Great job guys!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Meticulous work

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad guys mounted a 65 inch OLED tv in my living room. Beneath they mounted and connected a Sonos Play Bar. They were meticulous, measured, asked me to verify positioning. They wrapped all wires, Velcro’d tv box to back of tv. Tested that tv and sound bar worked properly. Took trash away with them. Completely satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Definitely recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Give me options of the best locations to mount the TV as I was unsure super helpful and quick and easy service. I love how they double check that I like everything before they finished it up.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Service from Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Levi and Gibson were great. Took the time to show me how it worked with the remote. Not that I remembered it all. They were careful installing it so centered on the table. I have always had friendly and efficient service from the Geek Squad.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The greatest installer ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so lucky to have the greatest installer ever. The guy in the store sold me a bracket that didn't work for my TV. This installer showed me why it was wrong. He went out of his way to make sure I got the right one. Did an amazing job. Went above and beyond!

    I would recommend this to a friend