Customer Ratings & Reviews

The agent was not only prompt and courteous, he pointed out several options for mounting the unit that would give us much more flexibility in how we used it. He installed it quickly and did a great job of cleaning up his work soace.

We always get our TVs wall installed through geek squad installation service as you cannot beat the low-cost, courteous and wonderful customer service, they even show you how to set up your TV and program it! Best service all around!

Joshua and Sharir were outstanding and a real value to Best Buy products and service. Having their names will be sure to refer them to other Best Buy customers and for my future support needs. This is my first experience with the Geek Squad and regret not having used them in the past.

The Geek Squad came into my house and were very professional. They verified what was to be done and they did so quickly and quietly! They connected all my devices and showed me how everything worked from just one remote control! Awesome!

The 2 Geek Squad guys did a great job mounting my new Sony TV to the wall and setting up all the features I use. They showed me how to use certain features too. Both men were very helpful, quick and friendly.

Best Buy tv installer arrived on time. they understood my wish. They had me involved in how I want my tv hanged. I liked that. They did a clean job. cleaned up after them. very professional

The agent called me the day before and 45 minutes before coming. He put covers on his shoes to ensure my floors stayed clean, got my input in where to place the TV, and was super friendly. He did an excellent job overall!

Unfortunately the TV broke soon after initial installation but Dave called back with possible corrective action - to no avail. New TV brought in and now works fine. Additionally I was able to talk to the second installer (Mike), after an update changed the viewing settings on the TV. Overall I'm well satisfied with the install.

Profession service and kept us informed every step taken, never had a wall mount before, this is great.

The squad put up the wall mount, Installed the TV and set the tv perfectly for me. They were knowledgeable, courteous and efficient. Glad I had them do the work.

Top notch service. Called at beginning of day to give an ETA then called with an updated ETA as they were on the way. Very attentive to what and where we wanted things mounted. Made very little noise.

Top notch service. Called at beginning of day to give an ETA then called with an updated ETA as they were on the way. Very attentive to what and where we wanted things mounted. Made very little noise.

I couldn't have asked for better service than I got. The guys that were sent to my house were professional. They explained everything well. I am very happy with my installation. Excellent job guys.

The installers were professional, and listened to what we had in mind. They offered valuable recommendations that made the installation location of our patio TV as best as it could be.

Great TV, great service by BestBuy & Geek Squad as well. Highly recommend! We purchased an 85" Sony, 55" sony, (3) 43" Sony, JBL 9.1 Soundbar, wall mount brackets for our newly finished basement with theater, multiroom sound system and absolutely love it!

My TV set up and install was superb! The technicians were extremely competent!

The agents were very professional and helpful with questions that I had. They programmed my remote so I’m only using one remote. I learn something each time when the Geek Squad comes to my house to set up any equipment that I have purchased.

BBQ Red and his crew fixed me up perfectly. Came in neat fast knowledgeable and cleaned up afterwards and even went beyond their required services to help me out. I am a happy camper.

The Geek Squad mounted my TV professionally, quickly and they were polite and cleaned up after they finished the job. I will hire them again when needed.

The agents mounted the tv and set up everything.They are doing a great job.