Customer Ratings & Reviews

Agent was consistent with letting me know his whereabouts due to to heavy traffic..he was so nice, very attentive, and valued my opinion I am very pleased with the service provided

The best buy team mounted my tv. The connected everything and helped set up my streaming programs.

The CSR professionally installed my TV, programmed, tested swivel capabilities, and reviewed features and cleaned up upon completion.

Excellent service. They were very knowledgeable and answered all my questions. Installed and connected all items as I wished. Highly recommend for all us oldies whose 'tech support' have grown up and moved out.

The agent did a wonderful job mounting my 65 inch television and connecting all my devices. Took the time to make sure everything was leveled and measured correctly and promptly cleaned up after himself. Excellent experience!

The local technical team did a very good job mounting and setting up television and other devices. Same team came out and replaced the first television and displayed the same level of quality service and professionalism.

Installer did a fantastic job. The TV was being installed on my patio and actually mounted on the side of the house . It was a challenging install but he figured it out and it looks great

I have used the Best Buy Geek Squad on many occasions and they are always professional, timely and skilled at their job.

Geek Squad agent was awesome- guided us through the process and performed all the required work efficiently and perfectly. He was very courteous, informative and professional

The workers did a great job and my TV looks good in the Living room

Geek Squad team did a great job with the installation. However, the store clerk inadvertently forgot to sign me up for TotalTech, which is REQUIRED for installations over a fireplace. Corrected by the Geek Squad installers at the time of installation.

The Geek Squad delivered and mounted my new LG 77-inch television they are the best, the installation charge is well worth it.

Team was great and respectful of our time and house. Great service

I am very impressed by the delivery and set up of our new wall mounted TV. The two gentlemen that did the work were personable, efficient and very neat. Sweeped up "crumbs" from drilling they did. i would highly recommend them.

I couldn't have done a better job myself with a group of friends! Oh did I mention I tried that first? Well it didn't work out. We were all unable to do what this guy did in like 15 minutes! It pays to go with the professionals and now the TV looks amazing in my room! Thanks.

The guys were polite & professional - they had my new 58” Samsung TV mounted on the wall and working very quickly. They did not leave me the operator’s manual, if there is a printed one. Perhaps it’s online?

The geek squad were great. Very professional and very detailed.

Ashley, the agent sent to mount my TV did an excellent job. He encountered some challenges because of the specific location I wanted the TV mounted. Instead of rushing through the process, he took his time to think through the best solution and ensured that the TV was mounted securely and properly.

The crew did a great job installing my Rocketfish tv mount above the fireplace. They also hung up the 75” tv and hid all the wires inside the mount. Also they demonstrated how the mount moved. They were very friendly and professional and it didn’t take them very long to do the job.

I had a 50 inch tv mounted in the fellowship hall of my church for a game night that we had planned that evening. They sent two people and both were very professional. They mounted the tv very quickly and made sure that everything was in good working order. They were only here about 30 minutes and showed up on time. Everything works great!