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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 288 Showing 5,741-5,760 of 38,692 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad fan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was on time and went to work and literally in minutes completed the installation of the wall mount and 65 inch TV, They programed the TV picked up all trash and answered all my questions. All this in about 1/2 hour.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad was thorough, friendly and very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Medford, OR, in store geek squad installed two smart tvs, (one inside wall wiring), sound bar, blue ray dvd player in our home and instructed us on how to use them. They were all awesome and professional. Go Medford Geek Squad!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my TV and TV Mount Fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agent installed my TV super fast and explained everything to me. He was awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad activated new TV & mounted it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did an excellent job fulfilling our request they were very professional & helpful!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad with Dan and Jawan rocked it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dan and Jawan were awesome. You can tell Dan has been doing this for years. He got me set-up with internet also and made is super easy. He and Jawan made mounting it look easy. WELL DONE!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Fast, friendly, professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredibly fast, perfect unboxing, mounting, and cleanup. Really impressed by the installers (in Denver). Helped me pick a height/position, installed, and cleaned up in maybe 30 mins

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who came out to my house to install my TV mount were great they treated me like they knew me from day one not just a customer. They were very quick to install and walked me thru the process from the start to the end and the took the trash when they left.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really impressed with the technicians who had the TV set up quickly and it looks great. They took extra time to be sure everything met my satisfaction. Great work!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Wonderful Experience & Money Well Spent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians who delivered and wall-mounted my LG CX 77" were absolutely phenomenal! They both were extremely knowledgeable and made the process look extremely easy. I would definitely recommend this service to anyone else looking to buy a TV at Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Did Not Disappoint!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted my TV's, set up all the devices, and took my old TV's away so quickly! They were very friendly and professional and I would definitely use their services again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Could not be more pleased!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fella that delivered & installed my new TV was as good as you get! Very personable, obviously knowledgeable, answered all my questions as well as sharing things i didn’t even know to ask!! I just can’t say enough about the quality of this particular person. If he is representative of your tech staff, I would guess you get raving feedback regularly!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the wall mount and had it installed by the Geek Squad. The man who installed it was very professional, courteous and efficient. He did a wonderful job, very clean, no left over dust or debris. I highly recommend him and the wall mount. Very good experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs were quick and kept areas clean. Excellent service.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Job by the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents mounted my television perfectly, connected it to all of my devices, and cleanly hid the wires behind the TV. Excellent service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A job well done by a professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer did a great job of hanging our bracket for the TV and also installing to the Wi-Fi. He arrived on time was very professional. He answered our questions and was truly interested in getting a job done right. Congratulations to him and he made us very happy with our new TV on the wall.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Wall mount installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my Tv and explained everything and made everything understandable awesome service

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good communication for on time arrival. Great quick, clean and detailed installation!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    The mounting did not take long.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were professional and well mannered. They mounted the tv with precision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    83” S90d

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A solid oled for the money paid with a great picture.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad reinstalled my wall mounted tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, arrived on time, did the install in a very skillful manner, consulted with me as to the proper placement and completed the job in a timely basis. They took all proper precautions and maintained social distance and were very respectful.

    I would recommend this to a friend