Customer Ratings & Reviews

The agents were prompt, thorough and knowledgeable. The TV was being mounted over the fire place which did not have a electrical out let over it. However the agents had a work around which allowed them to hang the TV without any wires showing. This exceeded my expectation

Both Justin and Omari did a outstanding installation. They were professional and comcompleted the job on time. Hopefully in the future they'll be assign to do another install here .

I went into the store to look at TV’s and the sales person was helpful but I had questions about how to integrate everything into my current home theater system. This is when they recommended Geek Squad. David from Torrance came to my home and checked out all my system and made recommendations. We’ve ordered the supplies and a geek squad team came out and did the set up. It was a great process with David checking in with me all throughout. Would use them again.

My technician was quick and efficient. He removed the previous television and mount in less than 5 minutes. He installed the new tv and mount with no issues. He even set up the smart features for mom.

The agent did an awesome job setting up my Sony TV and explained all the information that i need to know thats why I love shopping at Best Buy so helpful to all the people and will continue to shop there

The geek squad was very efficient and explain steps to me as they were mounting my TV. Made sure the TV was working before they left. I got a call to verify the appointment and they arrived on time.

Great job done very well new what they were doing. They came back a 2nd time just to make a slight adjustment on TV and make sure it was going to be good where they placed on are wall

Rob was extremely profession, knowledgeable and friendly. He mounted my TV perfectly, tailored the wires neatly, and even paired my devices! This was by far the best experience I’ve ever had with a best buy agent/representative. Thanks, Rob!

Professional and went beyond to resolve an issue signing into Samsung.

Geek Squad team was very nice. They hung the TV too high. I didn’t notice it until after they left. Team was overworked and had to rush. Also tried to get my 36” office TV working on cable. TV bought at BestBuy past summer. They got the Fire ATV part working but not the cable part

The three agents mounted my tv and were very professional and informative. They put down drop cloths and vacuumed up after their selves leaving my home spotless.

It was nice to be able to have the new Sony Bravia TV I purchased installed on the wall by a Geek Squad professional. It eliminated a lot of stress from having to do it myself as I am fairly confident that I would have not been able to figure it out on my own. The associate that installed the TV was quite professional and cautious: he showed up early and took the necessary precautions to keep myself and others in the house safe. He installed the TV in a timely manner and was knowledgeable as he demonstrated several of it's features to me. He even discussed my existing tech with me and helped me better understand how it would fit in with the new TV. I would have no problem recommending this service and providing a positive reference for the associate that served me. Thanks!

I highly recommend the service I received for the install of my tv over my fireplace. They arrived at the designated appointment time, were courteous and knew exactly what I needed to have done. They work quickly and efficiently ensuring everything was to my satisfaction.

They did a great job and were very helpful. We love the end result.

Geek squad is very helpful and has helped us from everything from installation to advice or what to buy.

The set u of the unit was done very well by the geek service persopn

We have had Geek squad mount three tv’s so far and I am so glad we had them do this. It would have taken us forever to get it done and make it look nice. They did such a great job and we are very happy with how it looks. They also have programmed our remotes and mounted sound bars as well.

Arrived on time. Very efficient. Most important did an excellent job and answered ALL of my questions The whole time they explained what they were doing and were so friendly I give them a 10+

the geek squad , arrived promptly,came in set up there work station,and the neatly put tv up. the process took less than 20 minutes. The team of two was so professional

The agents took away old tv mounted new one and connected to all my devices. Seamlessly.