Customer Ratings & Reviews

Absolutely professional and precise. I'm a perfectionist so was my Geek Squad servicer. I'm glad i added this service and didnot phone a friend. It's not an easy job.

Joe was Fantastic! It was like having a family friend do the work. Very respectful of our time, walls and other furniture. Work was impeccable and fast. Very happy with installation and would recommend him to anyone! Thank you!

The service technician was very professional and helpful he was able to assemble the wall mount in record time.

They actually arrived early! and were very efficient and reassuring during the unpackkng mounting to the wall and setting up the programming. They even explained it all to me. It was great! Nice gentlemen.

Zak and the other tech, sorry don’t remember his name, were awesome. Customer service was outstanding, professional and very pleasant. In a world where employees are hard to find, these guys exceed all expectations!

So good and worth the money. No way could i have done this myself. Seemless....these guys know what they Re doing and were efficient and helpful!!

The 55" and Below TV Connect & Mount service provided by our TotalTech membership was a valuable add-on to our TV installation process. We upgraded our GeekSquad service to TotalTech in July and have enjoyed the benefits. A recent TotalTech repair and several calls for help have received quick, professional, friendly service. Now our TV installation went totally according to plan and I am sure that our agent provided additional services not specifically provided under the plans. He provided us with explanations of our options and showed us different possibilities. He listened to our questions and provided responses at a level that we (technologically challenged) could clearly understand.

Geek squad provided ample notice on scheduled arrival time and came fully prepared to complete install. Job was done cleanly with no issues what so ever. Tech took time after install to walk us thru the new TV settings, etc. overall great job.

They did an exceptional job. They came with the TV, moved it upstairs, and installed it quickly. They also offered to move the previous tv and box it came with. They were very professional and polite. Would recommend especially for larger tvs.

The two agents that came were extremely polite and professional. Showed with in the allotted time frame. Constant communication keeping me apprised of their arrival times. They knew the mount that I purchased inside and out so installation was extremely fast and easy. Highly recommend.

Love that I get geek squad with my membership. They came in, mounted my tv and helped relocate my other tvs. They were so knowledgeable and helpful.

Jeff was friendly, pleasant and explained exactly what he was doing, He suggested we replace our power strip with a surge protector. which we agreed was a good idea. The bracket was mounted, TV set up, and the sound bar linked with no problem at all. He showed us how to operate new TV and sound bar. Very good job

Arrived on time and went right to work installing. Hooked up existing surround sound, DVD player and programed remotes to operate. Took the time to explain the use of and asked if any questions.

Geek Squad installed, Sony 77" they were on time, quickly mounted the new TV over the fireplace. Cleaned up all the box trash. They were great, very professional.

The tech was nice and although he was late because of issues before me . He kept me updated all along the way. He was fast, professional and friendly.

The installers were fun to watch. They were so knowledgeable and efficient. I oftened wondered how they got their expertise!!

The two techs that showed up were friendly & laid back. Felt good having an actual conversation with people as to most delivery folks that stick to the “professional only” lingo. Guys mounted my tv exactly how I wanted it without any issues.

The installation Team were professional. On time and did a great job! Thank you for the customer service!

Cooper and Tim were awesome very professional answered all my questions and went up and above what was expected to make sure my TV was mounted properly.

The agent was great, he mounted the tv on the wall with ease. He was very informative and easy to talk to. He also reprogrammed a remote for a tv in another room which I asked him if it was possible for him to do before he leaves. I would always use the Geek Squad.