Customer Ratings & Reviews

The agent mounted my TV, connected it to the appropriate devices, and showed me how to use the control clicker to move between TV and Streaming broadcasts. Simple instructions and simple to remember. Good job all around.

The service agents called prior to arriving, which helped me greatly with timing. When they arrived, they were very professional and courteous. They trouble shooted my issues to make sure the fix was correct and got everything working again.

The techs that come to our house and hung our TV's where awesome. They got to our house at 4pm and didn't finish until the job was done around 11pm. I will not use any other service because BestBuy stand behind all there products. They hire only the most professional people and most of all they are true subject matter experts.

I am so glad we hired the company to install the TV. We were afraid if we tried to di it ourselves something woukd have gone wrong. The installers were very nice and professional.

The Geek Squad was fabulous! They came first thing in the morning, were polite, courteous, respectful of my house, wore masks and booties. They had my new tv mounted on the wall in record time! Plus, they took care of a problem I had connecting my new printer.

Matt and Chris were great. They came in and looked at the existing system and mounts, along with 3 different ways to approach adding the sound bar. Once I chose they were careful, thorough in getting everything up and running. They went over the equipment and how to use it.

Technician called when she was on her way and arrived within the appointment window. She was very professional. Explained what she was going to do. She installed my TV and showed me how it all worked, cleaned up and left. Offered to dispose of my old TV but I declined her offer.

Great technicians, very knowledgeable and helpful.

Chris and his assistant Marco did an excellent job setting up my tv's and ring devices. They were extremely polite, professional, thorough and clean. I would highly recommend this crew to anyone.

The installers were professional, and listened to what we had in mind. They offered valuable recommendations that made the installation location of our patio TV as best as it could be.

Very professional and friendly..Did a great job ..great cleanup as well .Helpful on operations as well

Cooper and Tim were awesome very professional answered all my questions and went up and above what was expected to make sure my TV was mounted properly.

BBQ Red and his crew fixed me up perfectly. Came in neat fast knowledgeable and cleaned up afterwards and even went beyond their required services to help me out. I am a happy camper.

The agent, Chris, was very knowledgeable and friendly. The installation was expertly and efficiently done; he programmed all the remotes, and even hooked up my sound bar. He arrived on time, and cleaned up the site before he left. I am happy with the installation.

A much better experience - the system was initially installed by a 3rd party that Best Buy contracted out to - it took them three months to install and then was done incorrectly. We had toreschedule and this time the Geek Squad came out to install and did a great job.

Called and had the guys come back because my first mount was hanging crooked. I bought a new mount and called to have the job redone... The guys who came to my home were nice respected my property and did their jobs very well and cleaned up when they were done. Great Job Geek Squad!

The agen mounted my tv with ease and in a very timely manner.

The local store sent the GEEKS to install the TV's. I was very hoppy with their work. All four TV's were connected and everything worked well.

They were quick, clean and very knowledgeable with their work.

Naomi was professional courteous and let us know what the problem was, quickly to fix the problem and set up everything in a timely manner. She ishe is one of the best that Best Buy has. I am very happy with everything that turned out.