Customer Ratings & Reviews

The mounting of our new TV was a little more complicated than expected as we had to move the former mount on a brick wall. Both GEEK Squad techs were experienced and professional. Neither my husband or I are tech savvy. The GEEK squad had infinite patience in walking us through the set-up and how to watch our new TV.

On time, very knowledgeable and unbelievably nice and helpful!

On time. Pleasant and polite. Addressed my concerns with existing TV mount and also made a few adjustments. Respectful of surroundings and cleaned up very well after install. Assisted with TV setup, reviewed and answered questions. Install went very well.

The Geek squad contacted me prior to arrival to inform me of the time that they would be arriving. Both gentlemen came into my home respectful and professional. They came prepared to do the task. They listened to and respected my requests. The end result was phenomenal! My 70 inch tv looks great on my wall!

Travis provided excellent service throughout the process. He kept me updated on his arrival time, was kind and professional, and did a great job mounting my TV quickly and securely. I would definitely hire Travis for services in the future!

well done! It was a good experience. They did a great job!

The Best Buy technician was very professional and friendly. He mounted the TV perfectly hid the cords in the cord hider I had purchased. Even helped me with the initial setup to make sure everything was working. Great experience!

We did have issues with the tv delivery and getting someone out for the appointment. It was escalated and the technician Sean was fantastic. He picked up the tv and a mount from the store and got everything in working order. Kudos to him, because the service prior to that was not good.

So good and worth the money. No way could i have done this myself. Seemless....these guys know what they Re doing and were efficient and helpful!!

The agents mounted to the wall, connect the devices - in a professional and careful way.

The squad put up the wall mount, Installed the TV and set the tv perfectly for me. They were knowledgeable, courteous and efficient. Glad I had them do the work.

TV was mounted very fast and installer very professional.

The installer was friendly and professional. While I previously had my TV mounted on the wall he did need to make some adjustments as the new TV was a little larger.

Team showed up on time & ready to work. They were quick & efficient. I needed longer HDMI cables, and had them on the truck. They took time to explain the new TV controls. Service was definitely worth the cost

The team was great - one time, precise placement of holdups and TV. Clean-up was perfect. Clear instructions and all questions were answered. Very courteous.

The two Geek Squad guys that came and hung my new TV and mount were wonderful!! They were in and out quickly and made sure that everything was working as well as made sure that I was happy with the location. They were perfect!

Shawn the installer, was excellent. He took his time and more importantly explained to us how everything worked. He was excellent

The two agents mounted my TV, removed the smaller TV I had purchased from them and then taught me the basics I needed to know to begin watching local news and streaming channels.

Brandon and tray did an awesome job. Quick and explained everything where a novice could understand. Thanks to these two young guys. Kendall Martin

Original installation performed by third party contractors and the mounting of the tv and set up was a problem. When removing an older 65” tv they compromised my Directv service by damaging the coax cable. They also damaged the wall when taking the tv off the wall and I had to repair this. Directv came and indicated that the tv would need to be removed from the wall for them to review and correct the problem. From then on the precess went well. Geek squad came in a week later and removed the new tv without any issues and Directv followed a day after and corrected the coax cable problem. Geek squad technicians returned two days later and did a really good installation. They were knowledgeable and informative and did a excellent job in fully setting up the tv and sound bar unlike the third party installers, who just left when the coax cable problem occurred. I am really happy that Geek squad came and replaced the original installers and would thoroughly recommend Antony and his crew.