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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 291 Showing 5,801-5,820 of 38,692 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Seth did a great Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He called to check that things were going to work out for the time that had been scheduled. Was very knowledgeable about the mounting we had picked out. Assured me that it was very strong, a good choice and would keep the set safe, along with it being mobile enough for ease in adjustments for viewing.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were great. It was a quick install of my tv on my wall

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    So satisfied with the service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were excellent mounting my TV into the wall. They were extremely helpful and explained everything to me as they mounted the TV. They were very friendly in explaining to me how to operate the TV and answered all my questions!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent quality for a TV mount!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did incredible job installing this TV mount. Extremely easy and lots of full range of motion to move the television into the optimal viewing position. I have this located over a fireplace and it gives me full extension and clean cord management.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an excellent job of mounting my TV, explaining what they were doing, and then optimizing the TV picture and sound bar

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    No Complaints!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super friendly and courteous agents and the installation was a breeze. The mount we had purchased wouldn't work but they had one on the truck they could use so they swapped it out and solved the issue quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Dr Jackson

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs were good, mounted the tv & connected the Roku & antenna to the tv

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation went smoothly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once they actually came and brought the right tv the installation went wonderful. The guy that came out was very knowledgeable and put it up with no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 3 young guys mounted my TV quickly and made sure my FireStick was hooked up and working. They were very professional. Gave me an overview of features. Cleaned up all packing materials and vacuumed while drilling to limit the mess.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with the set up of my new TV. Gentleman were friendly, covered their shoes upon entering, vacuumed the shavings and dust after drilling holes, and arrived during scheduled window of time. They were quick but efficient and made sure everything was working before they left. I have piece of mind that it was mounted and installed correctly. I feel the price is a bit steep but otherwise I'm satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    A great way to have your tv set up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved how easy this was. They brought the TV and mounted it. I wanted it in the corner cause that was the best angle for the room, and I already bought a corner mount from Amazon. They had no issues and talked me through the process and asked a lot of questions.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TVs mounted

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phil & Tim mounted 2 tvs and they were awesome! They programmed all our devices and even covered the wires with the cords covers my husband was preparing to do(thank God). They were very friendly and knew exactly what they were doing, very quick & clean. Awesome Awesome work!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Would definitiely use them again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick and professional Arrived on time, examined the space, told us our options and quickly installed the unit as requested

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The local store sent the GEEKS to install the TV's. I was very hoppy with their work. All four TV's were connected and everything worked well.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent that came to the house was very friendly and professional. He had the tv set up in a matter of minutes. I'm very happy with the service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad tv installation .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were friendly and efficient. They did a great job and educated me about how the television worked.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician showed up on time. Was in and out in a timely manner. Made sure I understood how everything worked before he left. Even received a follow up call the next day to make sure everything was still good!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.

  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service from the Geek Squad agents!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted our TV and adjusted to our satisfaction; they also connected our soundbar and DVD/CD player to the TV remote and connected us to our streaming services. Dustin and Justin provided great customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only were these guys technically proficient, they were very courteous. The entire process took no more than 15 minutes and the mount works perfectly. I would definitely use this service again, especially since they mounted a 65-inch TV. Didn't want to risk messing that up and I'm satisfied with their service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TCL TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived when they said they would and quickly installed and set up our TV. They cleaned up all the debris from the packaging as well.

    I would recommend this to a friend