Customer Ratings & Reviews

Shawn the installer, was excellent. He took his time and more importantly explained to us how everything worked. He was excellent

The installation crew took a shot time to install. We have never had a wall mount before, and my husband loves it. We had also purchased the cord cover but with a few pictures we don't even notice the cords, so we returned that.

Best Buy tv installer arrived on time. they understood my wish. They had me involved in how I want my tv hanged. I liked that. They did a clean job. cleaned up after them. very professional

On Time Good Communication Great Representatives of Best Buy Worked Quickly Cleaned Up Very Knowledgeable of the products and gave recommendations on protecting our investment

Donnie and Brennan (Brandon?) were the best ever! They are personable, professional, proficient, and efficient. A pleasure to have in my home. Were able to mount the tv in the tight corner of our kitchen with impressive ease.

The agents arrived when they said they would and quickly installed and set up our TV. They cleaned up all the debris from the packaging as well.

The team was so great. So nice and professional. Got right to work, let us know about any potential issues and made sure to check with us on placement etc. had us take a look and make sure we were ok with everything once they were finished. Cleaned up after themselves and left everything as it was. Great job!!

Our installer did a great job. The work was done in a professional manner and he cleaned up after his work. Very good experience.

The agents who installed my v took their time and ensured I liked the placement before drilling any holes. They worked fast but did everything with care.

The agents took down and mounted the new TV and hooked it up to Dish and the internet in about 10 minutes. They showed me how to use my new TV. I can't believe how fast they were. They also hauled away the broken TV. I love the Geek Squad.

timely installation. did a quick install. super easy.

The guys that installed and setup my TV, Audio, and Wi-Fi system were really outstanding! I could not imagine it being done better. My only complaint is that in their enthusiasm to clean up all of the packaging debris they took the manuals that came with the equipment. I have been able to obtain most of the manuals online.

My installer was very knowledgeable and since I had a second tv I decided to mount added on to my order same day which provided a lot of time saved having to schedule a second install.

Guys quickly reconnected my denon sureound sound to TV Hulu after i disconnectedDirect TV. Also they mounted TV on wall and hid wire in wall to outlet. Nice job all done in less than an hrthey i great job!

The service at purchasing was excellent. The Geek Squad members who came to install my tv were very helpful in all that they did in being sure the tv fully operated. They made sure that we understood all the basic things that we needed to keep it operating while we explored all of the options we have available.

The agent that came to the house was very friendly and professional. He had the tv set up in a matter of minutes. I'm very happy with the service.

The Geek Squad service man has done a great job of installing the mount along with the TV. He must have done thine numerous times since the whole process took less than 45 minutes. I couldn't do a better job. I am glad to include the installation service with the new TV. Strongly recommended.

The 55” Sony XBR smart TV was in my price range and has a great picture. I own two other Sony XBRs purchased at Best Buy. Geek squad individual did an excellent job of installing the tv on the wall.

Installation was quick and easy over my Mantle/Fireplace for HIM because he's done "thousands" he said. Me...I would have been there all day and put 50 holes in the wall AND it would be crooked...LOL Well worth the money!!

I was very pleased with the TV installation and the mounting is excellent and very practice. The Geek Squad technician was very knowledgeable and made the installation process easy. He troubleshoot the TV and set up all the parameters. I was very pleased with the result.