Ultimate Upgrade SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38688 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 293 Showing 5,841-5,860 of 38,688 reviews
  • Rated 5 out of 5 stars

    Geek Squad very knowledgeable!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad walked us through the setup - put it on the wall correctly - they were awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV mounting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job...they were on time and finished up quickly

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    quick install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the tech made it very simple for me and the whole setup experience was quick and easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A wonderful agent assembled and installed a special stand for my new TV and set it up perfectly. The TV is great, and I couldn't be happier!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad superguys mounted my tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a tv, delivery and setup, sound bar and mounting stuff from BB and the geek squad managed everything, and taught us how to use it. Then guess what! We MOVED! The geek squad came to our rescue and remounted and reconnected and reexplained everything. Thanks Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clean and professional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 gentlemen that arrived to mount our wall tv were professional and took extra measures to keep everything clean and gave some helpful advice to us older folks on how to access a few more shows.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Installed tv mount and. Tv expertly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were awesome, polite, listened to what I needed to have done and explained things a s they went along ( installed swivel tv mount on wall). Cleaned up after done and asked if I had questions. In additIon made sure tv and Comcast st box worked.t

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great ! They were quick and very informative. Kam was very friendly and explained everything. Help me setup all my apps.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Job well done

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jason mounted the TV professionally and with no time wasted. He spent time with me after work done to explain remote and actually set the TV up and running. He is a wonderful representative of the Geek Squad

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad TV Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both gentlemen showed up on time, did an exemplary job putting my TV on the wall, and even helped ensure I had the connections the way I wanted them. Would definitely use again! A+

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mounting Can't Not Lay in Middle When Flat

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman were nice but should have told at the beginning of mounting or appointment that when putting TV in flat position against wall, it will not be in the middle. It is only in the middle when you pull it away from the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was fast and perfect!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I had the team from Best Buy come out to install me new TV! They hung it on the wall between two windows, put it the distance I wanted from the floor, and were able to hide the cord behind the wall. They were friendly, knowledgeable, speedy, and professional, and cleaned everything up afterwards. I highly recommend professional installation by Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Friendly, quick and clean

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came in, super friendly, mounted it perfectly and took away all the packaging so i didn't have to. If you're getting a big oled I'd definitely recommend having them install it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad TV installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The entire installation process was seamless. The team did great with communicating when they would arrive. Bobby took the time to make sure we were completely satisfied with the placement of the TV. I can tell that he really takes pride in his work. Great guy.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    65” Samsung wall mounting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both gentlemen were incredibly polite, professional, and able to answer any question I threw at them. They were efficient, effective, and showed that it is money well spent to have professionals do this. The TV looks great, was set at the perfect height, perfectly level and centered on the wall.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squads the best!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! They were pros, so efficient, great to talk to, made great recommendations and my TV looks amazing and works great!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was nice and although he was late because of issues before me . He kept me updated all along the way. He was fast, professional and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys, do a great job, fast clean and always have the working answer.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service rep. who installed my 55 in new television. I am a 75 yr. old woman and I couldn't have done it myself. He helped me decide where to put the tv for best usage as well.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys who came out to deliver and hang the new tv were professional, friendly, and very helpful. They gave us helpful hints about how to use the tv, explained the remote, and told us what to say to the cable tech when that service was started. I couldn't be more pleased. Those guys were great - they even cleaned up the area where they worked after they finished!

    I would recommend this to a friend