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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38688 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 294 Showing 5,861-5,880 of 38,688 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent service and people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Removed old TV and wall mount. Un packed new TV and mount outside and removed all garbage. Mounted the new TV and fired up the TV, connected to WIFI, etc. Everything was up and working when they left, and I had a basic intro to operating it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys, do a great job, fast clean and always have the working answer.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and friendly service! They came when they said, they did what they said, and everything worked flawlessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ....polite, knowledgeable, what more can you ask..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two Geek Squaders that did my install were great! They were polite, knowledgeable, patient and clear when explaining functions! I didn’t hear a complaint when they had to relocate my wall mount. They were here when they said they’d be. I don’t think you can ask for any more than that!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad TV wall install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your Geek Squad members were thoughtful and efficient with my TV wall mount installation. My satisfaction with the install was their Number 1 concern throughout the process. Couldn't have been any happier from start to finish. They were the best.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dan and John came out to install a 77" TV on a wall where the stairs go to my basement, I got scaffolding and we set it up on the stairs and they put my TV on that wall. They did a great job and answered all my questions. They hauled all the trash away. Fantastic job!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV mount installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad were efficient, skilled and knowledgeable as well as really nice guys!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is awesome! Fast and capable installation and set-up! Very helpful to inform users of unique or new features and how to use them! Would not use anyone else for assistance with my electronics! Thank you for your excellent, professional service!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The three agents mounted my tv and were very professional and informative. They put down drop cloths and vacuumed up after their selves leaving my home spotless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Suggestion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only complaint is that they installed the TV on an existing wall mount and I can't get the serial # due to the bracket covering it. Also Best Buy said they could not provide the serial #. I suggest that when the installers mount a TV they copy the serial # and provide it to the owner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick installation, Good job done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery and installation of the TV went like clockwork, The guy from Best Buy was very informative re the installation and set up with my Bose wireless surround system. Superb picture from the TV, the colors are out standing, My 4K movies now look amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great agent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a fantastic job installing the 55” tv. He was very professional, clean, and courteous. He even gave me a demonstration on how to use it since it was my 1st app tv.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    I wanna be a geek squad agent now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the end results. This guy paid attention to detailed, never questioned our feed back and had very good and valid suggestions. Tv's went up quickly and look good up there too lol.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young men were willing to listen and change the height of our TV. They mounted our new TV, set it up and explained the remote and functions. We were also given a business card and told we could call for any questions or problems. They were polite and used COVID protection masks and wipes.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    GEEK SQUAD ROCKS!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were amazing that installed my TV. Justin was super nice! The "Geek Squad" couldn't have done a better job! I absolute love my TV and they were the best! Thank you, guys!! :)

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad is top notch!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is the best install and mounting service available hands down!! They take such care of your home and purchases, and take pride in their work. They compete the job to perfection and even had an extra roku stick on the truck to sell me on the spot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Booked online, text reminders and one call right before arrival. So quick and easy to use. The agents were done installing in 20 mins but offered to stay longer to go over tv feature (we opted out)

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Is *****

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen who serviced me were on time and extremely professional. What I really took noticed was the care they took in cleaning up after the installation of the wall mount & TV. It as a good decision to use them for these services.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV / Mount Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad agent was awesome- guided us through the process and performed all the required work efficiently and perfectly. He was very courteous, informative and professional

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Splendid!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and friendly. Showed up on time and did a wonderful job.

    I would recommend this to a friend