Deals for every list.It’s officially saving season.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 294 Showing 5,861-5,880 of 38,692 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Kudos to Chris and Juan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents went above and beyond to ensure that my TV was properly mounted, Chris and Juan were excellent and really provided excellent customer service.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    geek Squad hung our TV on the wall

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great job geek squad Ben and Dan did a great professional Job. Time was about 1/2 hour/45 min . They even took the trash with them....Love the TV on the wall.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad is the bomb!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents where friendly, fast and very professional. I dont allow shoes in my home, before i could say anything they put booties over there shoes. I was very impressed and happy. I will always use Geek squad. This was a wonderful first time experience. Luc was awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service by Sal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent Sal was excellent. Explained all that he was doing, Installed my TV, relocated my old TV and connected all to necessary devices. Service above and beyond. Couldn't have been happier. Very considerate of furniture, etc. which I really appreciated too.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad is truly amazing!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So worth it! And yes, will have them install my next TV purchase! He was amazing! Very thorough and cleaned up after himself. Literally not a speck of dust left behind! He even gave us tips on using the TV and offered some no cost streaming!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great TV mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a great duo team to install my 85 inch Sony tv with the sound bar.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Service and Help

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the TV, reviewed the operation and even helped us with a computer setup to connect to the TV. These guys were outstanding, friendly and super efficient. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad TV install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the Best Buy Geek Squad on many occasions and they are always professional, timely and skilled at their job.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek squad is awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They where friendly honest told me everything I needed to know about the mount and the tv while setting it up and even gave me a few tours for the tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was awesome. Professional and beyond helpful in installing a new TV in my brother’s (has special needs) new home, and offered to mount his small TV in his bedroom. Above and beyond my expectations. They mad sure everything worked before leaving and were very friendly. Thank you Geek Squad!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad mounted my tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did likes i wanted mounted centered cleaned up afterwards very professional

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Outstanding Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing but a rave review for John Shores and his partner. They were very friendly, customer oriented and knowledgeable about the whole installation process. They work very well with the ATT installer and the Phoenix/SONOS installer in getting the complete system up and running. Great job guys.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Installed quickly and efficiently, but lacking

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the job that was done, this is overpriced in my opinion, although the techs did a good job. They mounted the tv and go everything working, but you’d think they’d have predetermined setting to make show/movies and games look good. However, they left straight away once it was mounted and everything seemed to be working. They didn’t even tell me how to make the universal magic remote work with my Apple TV 4K.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Wonderful Best Buy Experiences!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who diagnosed my laptop issues, the agent who took my new laptop order, the agents who helped us decide on a new tv, the agents who mounted our new tv have all made our experience being Best Buy customers wonderful!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery guys did a great job removing my old tv and re-using my bracket. The had the new one up very quickly and got everything hooked up and running!!! They were also patient with my questions!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They followed my husbands directions exactly. They were efficient, quick, and cleaned up after the install.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV/Display Setup & Mounting in your home

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad are knowledgeable and able to provide a service I can’t do myself. They are strong to lift the TV plus able to connect everything to enable me to watch TV immediately

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Terrific Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek job service is fantastic. They answered all my questions . They were respectful of my floors and white rug. (We had a lot of snow).They were very skilled and knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed 65" TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents removed my existing TV and mounted the new one on my existing Mantle Mount and connected to my cable box. They gave me suggestions on sound bar and tested removed TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv mounting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can always count on geek squad to get the job done correctly with no flaws. Their the best of the best and absolutely know what they are doing.

    I would recommend this to a friend