Deals for every list.It’s officially saving season.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 295 Showing 5,881-5,900 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Techs installed 2 TVs

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were very professional and installed two TVs. They performed the installations in a clean and safe manner, protecting the floor and keeping drywall dust to a minimum while drilling a hole in the wall! The two techs worked well as a team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and efficient

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never showed up on the day selected and did not call but this review is on the guys that showed up after Best Buy rescheduled. Very respectful of the property and addressed all my questions. Did their job quickly and efficiently.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fantastic TV Connect and Mounting Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic mounting of my new 77 inch LG G1 77 inch TV. Best Buy did everything from installing in wall cables, attaching the wall mount and hanging the TV. It was a very professional job and I would definitely use this service again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im satisfied with the mount.highly recommended.Awesome

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    fast and professional installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen from Geek Squad called ahead, were on time, and did a very professional job. Very friendly and clearly knew what they were doing. The cost was somewhat higher than I had hoped, but in the end, the job was done right and it was not something I wanted to have to do. So it's OK.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Best money ever spent!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Save yourself all the stress of installing a Large TV!!! Excellent job and very efficent!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad were wonderful installing wallmount TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician arrived on time, He discussed the work with us to understand where we wanted our TV mounted. Work was completed quickly and the TV mount looks great. The tehicain cleaned up the entire area and moved furniture back to original locations. Entire experience was first rate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geekie geeks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were professional and awesome, thank you for having a good attitude and working with me on the install at the last minute. Hope yall enjoy those 3Ds, gents.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Installed tv on the wall

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys did an awesome job installing my 65” tv. They were on time, professional, and courteous. The cost was well worth it. They were familiar with the wall mount also from Best Buy and they knew what they were doing and finished in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Install Team

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install team arrived on time, really took the time to work with us on perfect placement of where to hang the wall mount and TV and answered all our questions. They were very neat, efficient and cleaned up after themselves. The guys were friendly and respectful.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad did a perfect mounting job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys were nice to work with, super efficient, mounted the screen perfectly, and...for a non nerd like me, programmed it into working order in a flash. So easy to use now. And looks great on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grateful TV Owner

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very grateful for the Geek Squad members that installed the wall mount and bracket for the Sony tv purchased. Geek Squad also setup the tv and provide instruction on how to add apps to tv.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Connection of TV and Mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One person from Geek Squad came out and installed the TV Mount and TV. She is a great job. She was very thorough and pleasant and answered all our questions and installed anything that needed installed.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    65 in TV install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Durrell from the Geek Squad did an excellent job installing our 65 inch TV. We just moved here from Georgia and was without this TV for quite awhile. We really appreciate the courtesy and professionalism we received from the Geek Squad.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost perfect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad expertly installed my tv and swivel stand. They patiently helped me install my programs and showed me how to use the remote control. After going to the trouble of helping me order special chords and an extractor so that I could use my sound box, they said to call if I needed help hooking them up. Then they never answered my calls.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The geek squad is awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad guys were awesome they made an excellent installation and took the time to explain how everything works

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    If at first you don’t succeed...

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long story short, the tv was installed properly with the “no gap” wall mount that I had requested originally. Unfortunately this was after 3 separate visits. My recommendation is to always go with one of their Best Buy Geek tech’s and not someone freelance due to scheduling needs. I’m sure there are great install techs who work for Best Buy, but the geek squad guys are phenomenal

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV Mounting Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The members of the work team arrived on time and we done with their work is less than two hours. The work was of professional quality and they left the room as it was when they arrived except the TV was mounted to the requested specifications.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Expert installation and friendly service

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers showed up on time and did a great job with the installation and wiring of the various components. They wall-mounted two tv's and ran the cables through the walls as I had requested, resulting in a very clean looking job. I am very pleased with the service provided.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician installed the TV on a wall mount and did an excellent job.

    I would recommend this to a friend