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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38688 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 295 Showing 5,881-5,900 of 38,688 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome Geek Squad team members !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The in house service was fantastic! The two Best Buy team members who installed the tv did a great job of mounting but also a great job explaining. I appreciated the time they spent with us.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional Installation Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team did a great job in working with us to fully understand our requirements for the mounting of the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TCL TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived when they said they would and quickly installed and set up our TV. They cleaned up all the debris from the packaging as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coffeesnob

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was consistent with letting me know his whereabouts due to to heavy traffic..he was so nice, very attentive, and valued my opinion I am very pleased with the service provided

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Guys were great, lots of help and information

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were very knowledgeable, quick and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Frank from the Geek Squad did a great job installing and securing the wall mount for my new LG TV. He quickly set up the TV for my preferences and provided instructions on how to use the Apps and remote. Frank also cleaned up and took all of the trash with him. Great job Frank!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV MOUNT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person that came in to install the television mount was very helpful and knowledgeable. He came in to the house with all of the tools that he needed to mount the television. He asked us where we wanted the television located. It was done very professionally.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Pro Installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Installers did a great job installing my Big Screen television. The lowered the TV mount to the correct height to be in line with my wall mounted speakers and made sure that all of the tv apps were working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very impressed by the professionalism the team brought to implantation. They were also on time and communicated perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad Excellent at Setting Up my Television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad provided awesome service. They were so professional and knew what they were doing. They also were respectful of my home and cleared any debris. I highly recommend using them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent is just the start. This set up was for my 70 yo mother and 94 year old nana. The gentleman was professional and relatable. He set up the tv and hooked it into the internet and taught both how to use it. He accurately explained stuff for technology challenged older women.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Product Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys from the Geek Squad were prompt, professional and helpful during set up. Excellent job!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Just buy it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are thinking of buying this service but are not too sure. Don’t stress out and buy it. I highly recommended. It’s worth every penny. I enjoyed having my TV installed and I didn’t have to do any work. Employees were great and did an amazing job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    A satisfied customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad technicians were very professional, polite and were able to accommodate all of our requests. They took the time to professionally measure, install, check and make sure that the job is done as it should be. A short demo of the product and general guidance were provided. Many thanks!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    The Geek Squad mounted 2 TVs and setup 1 sound bar

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The professionalism of both Thomas and Renee were noteworthy! They arrived on time and proceeded to mount two (2) TVs (55"/65") and a sound bar. They thoroughly performed operational checks on all equipment and made certain that I understood all of the "in's and out's." I would recommend them, specifically, to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great people doing awesome work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team quickly and safely installed our mount and got the large TV high up on our wall. They were very kind and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Professionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cooper and Tim were awesome very professional answered all my questions and went up and above what was expected to make sure my TV was mounted properly.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Greek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected all my devices in a very professional way. Would highly recommend them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Wall-Mount & surround-sound system installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were on time and came fully prepared to perform my requested information...they also spent extra time ensuring that I knew how to utilize the entire system...I highly recommend their installation team!!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad was great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very nice and professional. He mounted my TV and connected all my devices to it.

    I would recommend this to a friend