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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38688 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 297 Showing 5,921-5,940 of 38,688 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was very professional and done very well. They provided direction and assistance in all facets of the installation as well as direction in the operation of the mount and the various components' operation. Excellent

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Goid set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up the tv , connected all devises and tested it to makee syre everything was working as it should

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was satisfied with installation. The crew were friendly and answered all our questions. I would work with them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is about the Samsung TV 32 inch TV set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a Samsung TV set 32 inchIt is a excellent TV I haven't in my bedroom it works greatIce also used the Samsung channel and is excellentI watch a lot of movies on itIt's got a lot of applications which I likeI have been purchasing Samsung television since 1967I also have a Samsung TV it's a tube set and it's still workingSamsung is the better TV to buyThey have excellent customer serviceYou can contact them with your television setAnd they always help meFor this I give you a 10 Star excellent excellent

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    What we were looking for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great picture and the size fits great in our basement.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician came as scheduled on time. Mounting and installation was made very promptly. All the carton packages and the other garbage was removed

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad, Professionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys was the best ever. They was very professional, and respectable. I have another mounting to be done, I just hope and pray that I get the same two guys again.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad is the Best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job installing the new TV. There were some issues from the new T-mobile set up which were taken care of by the Squad. I highly recommend the Best Buy staff.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed our TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alex our installer with his assistant Lionel did an excellent job on the installation of our tv and sound bar.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    the agents installed my TV quickly.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents looked for the best location where we would get maximum delivery of broadcasting/ streamlining programs.They set up the TV to our satisfaction and made sure all our questions were answered before leaving the premises. They were very courteous.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    great team and great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend the service, they were careful and mindful of our space and the installation went great. Side note: We had the total tech membership so we didn't pay anything extra.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad did a wonderful job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did an amazing job setting up and mounting my TV. The two men that came were very polite and professional when it came to answering my questions. They also got the job done very quickly!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my TV -- AMAZING and LOVE IT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, easy and helpful Best Buy Geek Squad provided excellent service with mounting the tv and hooking up everything like my sound bar and xbox with speed while ensuring safe protocols was followed doing so --- Great work!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my TV quickly and efficientl.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job of installing my new mount and new TV. They worked well together and got the job done in a very reasonable amount of time.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Tv installation + mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians were great. Tv looks awesome after it was mounted. The only issue was they couldn’t hide my HDMI wires due to lack of equipment that an electrician would have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young men were excellent. Set up TV and sound bar and made sure I knew how everything worked. They weren't here very long and did a good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek did the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad installer was knowledgable, curteous and efficient. The mounting of the TV was seamless

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greg and Jose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautifully installed! Thx Greg and Jose! Made this so easy for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad installed very efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mount my tv connect my tv and added my antenna very efficiently

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    They are the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is the BEST! Had reviewed our order and brought better mounting solution along. Helped with a number of technical issues. Superior!

    I would recommend this to a friend