Customer Ratings & Reviews

The third party agent did a good job mounting and connecting our TV to other appliances. Although we had an issue with the installations days after, geek squad was proactive to send an equally nice and more experienced agent to fix it for us.

Sean and Patrick were very professional and personable. They did an excellent job setting up our tv, mount and speakers. Thye were so helpful and took time to explain everything to us.

The Geek squad crew has been here to my home twice now installing complicated wall hanging 'frame tvs.' Both installations went very smoothly and could not have been more professionally handled start to finish. Installation and delivery is definitely now the strong point of Best Buy.

The installation team were super professional. 10/10 would hire them again

Great and friendly service! They came when they said, they did what they said, and everything worked flawlessly.

The agent called me the day before and 45 minutes before coming. He put covers on his shoes to ensure my floors stayed clean, got my input in where to place the TV, and was super friendly. He did an excellent job overall!

The installers were great—very helpful, kind about our dogs barking from their crates, and conscientious about being sure all connections were made and things were working. They also were willing to test and verify that our old swing out stand was fine for the new TV, and said we wouldn’t need the 4K cables with this model. Later I returned the extra stand and cable for an easy refund. This was all as the Geek squad in the store had prepared me for; I was very satisfied with the set up, the device, and the lower price once I returned the extra products that I didn’t end up needing.

The Geek Squad staff were professional, they installed and set up the TV, they answered all of our questions, and they cleaned up all of the packaging. These guys were fabulous!!

The agents arrived within the time frame & were pleasant, efficient and quick to answer any questions. Very pleased with their work and Alex made sure I was informed.

the agents came over on time and installed the tv mounting brackets, tv, and connected it all up to use with my playstation, wireless internet etc....all to use from just one remote. they also installed the stereo system that i bought from them as well at the same time. it has been great.

The tech did an awesome job mounting the tv. He made sure the tv was secured to the mount and that the mount was secured on the wall.

Professional, knowledgeable and clean technicians. Would have them back again to install another TV if I ever need it. Very pleased with the service!

After a few glitches regarding the level of the TV all was installed to my satisfaction. When I asked for a revisit to fix the problem it was handled quickly and efficiently. I have total confidence in the abilities of the Geek Squad!!

The 2 geek squad installers who came were very nice and professional. They did the install quickly and efficiently. Tv looks great on my wall and Im very happy. Always go with geek squad install, NEVER 3rd party.

Ryan and Justin were GREAT. Installed new mount to hold our new TV, showed us how to operate TV remote. They were friendly, curtious and answered all our questions. Wonderfully patient with 2 senior citizens.

I wish that I remembered the names of the gentlemen that did the instillation! They were both so sweet and made sure that they did the instillation exactly where I wanted it. Masks and shoe booties were warn without request! The whole thing only took about 30 minutes!

The Geek Squad came on time and hung and set up the TV, programmed the remote, applied all the settings on the TV for best performance and took the old TV away. I couldn’t be happier with the service.

The agents did a great job with the install. They were meticulous and talked us through the hardware and proper use.

The agents did a thorough job of connecting 2 tv's, setting up remotes and making sure everything was working properly. Also, rearranged the wires so the surge protector wasn't hanging off the desk.

Had Best Buy guys install relatively small tv on wall mount about four feet above floor. Went well. Had previously had electric socket and cable moved up wall to eye level. Using small cable box and installer able to hide box and all cables behind tv to give clean appearance. Well done install.