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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 298 Showing 5,941-5,960 of 38,694 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    The Geek Squad Did A Great Job Installing My TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had purchased a 75" TV that I had originally installed and after setting it up realized it was defective. I set up an appointment to have the TV replaced. The Geek Squad came in, took the defective TV down, replaced it with the new TV. They were professional, neat, and quick.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Wall Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've never had a wall mounted tv before but now that we have one, we won't go back to having one on a tv stand. The Geek Squad who installed the tv really knew their craft and did a very professional job mounting it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Technicians did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were very prompt in communicating and being on time. Even though me and my wife was busy with working from home and home schooling of our son. They did an incredible job of getting the installation perfectly and completing it faster than we expected.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Perfect installation and placement.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech did a great job taking down the non functioning old TV and replacing it with the new purchase. He made a few minor adjustments to the wall mount and in the end the tv was perfectly placed on the wall. He was a real professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Customer service to the MAX!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew that was sent out to install our TV and sound system went above and BEYOND my expectations! With a mixup that happened to start the delivery day off on the wrong foot, these guys were able to turn the tables and make my experience extraordinary! VERY happy with the install and set up!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Best of the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was not only prompt and courteous, he pointed out several options for mounting the unit that would give us much more flexibility in how we used it. He installed it quickly and did a great job of cleaning up his work soace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FRAME TV INSTALL WENT PERFECT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time, positioned TV perfectly and it looks great. Professional staff.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv/Display and set up and mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up and installation of the tv mount and tv and the connection was exceptionally done.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Hanging tvs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good guys did a great job. Hide the cords. The other tv hung an set up for gaming looks great

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always get our TVs wall installed through geek squad installation service as you cannot beat the low-cost, courteous and wonderful customer service, they even show you how to set up your TV and program it! Best service all around!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    geek Squad hung our TV on the wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great job geek squad Ben and Dan did a great professional Job. Time was about 1/2 hour/45 min . They even took the trash with them....Love the TV on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted, installed TV & Sonos sound bar. Removed old TV & TV mount. Sorted some Sonos issues for us. Overall well done but small problem with the Sonos wall mount which were able to fix ourselves.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV MOUNTING

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were early and very professional. Their friendly demeanor and thoroughness made this a very pleasurable and through experience. I definitely would recommend this service to anyone mounting a TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great installation and hook up of TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with the team that came out, mounted and hooked up our TV. They were very courteous, mindful and masked up. Worked together seamlessly and cleaned and hauled away everything upon finishing their installation! We would highly recommend geek squad.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Install Techs know their stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional installation of our TV on the wall above our fireplace. These guys do it for a living and explained step by step what they were doing and why, including why it could not be any closer to the fireplace. Installation looks first class

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    on time and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers came on time, and worked professionally. I had the TV and mount already. They put the mount on the wall, and gave me good suggestions on the level it should be at. They mounted the TV on it, set it up, worked with my wifi, and took away the packaging, all very well thought out. I would do this again.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Greek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected all my devices in a very professional way. Would highly recommend them!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Difficult TV Mount Made Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently purchased a 4K TV and wanted it mounted on a cinder block wall in our downstairs living room. This was a task too big for me to tackle. Best Buy Geek Squad came in and were extremely professional, explained what they were going to do, and most importantly...cleaned up after themselves. Very happy with this service!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was satisfied with installation. The crew were friendly and answered all our questions. I would work with them again.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Profesional Service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team who came to my house were outstanding. Respected my house and were indeed experts on installation and startup. Very satisfied.

    I would recommend this to a friend