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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 298 Showing 5,941-5,960 of 38,692 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad: TV/Sound Bar Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys took great care and mounted the TV & Sound Bar with ease...

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed mounting (correct) bracket!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shawn our Geek Squad agent did a great job. He called me before hand to make sure what I needed and brought with him a different mounting bracket just in case which was good since one I had purchased from calling in order was totally WRONG!!! Great job

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Ty was installed promptly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Patrick was outstanding Gave us expert advice about where to place the TV and how high to mount it we have decided to exchange the TV and get a larger one because Patrick was so proficient in the first one we can’t wait for the second one

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great mounting and delivery service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were super friendly and knowledgeable. They were efficient in mounting my existing TV above a fireplace and very careful in delivering a new bigger TV upstairs through a narrow staircase. Very happy with the service, definitely worth the cost.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    What a Pleasure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two installers arrived on time and were very professional. They were neat, knowledgeable, cared about how I wanted the TV positioned and when they left my home never knew they had been there except a TV had been added. Am very happy with this service and will use them in The future.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick and Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mounting was for an 85-inch TV, so there were 4 tech's who came out for the installation. They were all very professional and did the work quickly. I won't hesitate to use Geek Squad again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were on time, were extremely professional, and completed the entire install with politeness and humor. They reprogrammed my Universal Remote exactly as I liked and were very thorough with explaining to us how everything worked! Great job fellas!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Debra

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just recently had s 43 inch Westinghouse tv setup. The installers were great, explained everything to me. The tv so far id great (only had 1 day) picture quality and sound are outstanding. I would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad came late in the day but never rushed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love dealing with the geek squad. So professional and courteous. Very thorough

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my TV right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were great and knew where to put TV in perfect spot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service on 03/31/22.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both agents were very helpful, knowledgeable and more than willing to answer all our questions. They also gave us tips on getting all the benefits of our new TV and Roku to get the best picture available. Excellent!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Professional Installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agent mounted my TV with no issues. It was done professional and timely. He also cleaned up after all the work was done and before he left. Highly recommend using their service

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Geek Squad installed my TV with premium service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good initial result but then my cable box fell off the back of the TV after about a week. The lead geek squad person came back to fix and now it is difficult to change channels using the remote. Geek Squad personnel were efficient, very pleasant, and helpful but as of today the overall result is not completely satisfactory.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Let The Pros Do It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After buying a new 65" TV, I figured it was time to wall mount both of my TVs. The Geek Squad folks arrived promtply, and finished the mounting in a timely manner. Both TVs were mounted to my exact specifications, and look great. No fuss, no mess, just perfect installation. Again, let the Pros do it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service from Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went into the store to look at TV’s and the sales person was helpful but I had questions about how to integrate everything into my current home theater system. This is when they recommended Geek Squad. David from Torrance came to my home and checked out all my system and made recommendations. We’ve ordered the supplies and a geek squad team came out and did the set up. It was a great process with David checking in with me all throughout. Would use them again.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad TV Wall Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has always been efficient and helpful. I had them come to my home to wall mount a 43” TV. It was a bit tricky as holes did not easily line up between the TV and mounting bracket. They did a great job solving this.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad ROCKS!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Agents came, unpacked, mounted, hooked up, demonstrated, removed packaging, and were done in less than an hour. And most importantly, were patient and courteously answered my questions. The Geek Squad agents that helped me were OUTSTANDING!!!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient, knowledgeable, and friendly. Knew exactly what to do!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sometimes you don't want to DIY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery and set up went great. They were in and out mounting The 75" Samsung Frame TV within an hour which by myself would have taken me probably 5 hours and probably a broken TV or wall. I normally try to do/install things on my own but I knew I would have needed the proper drywall screws to accommodate such a large, heavy TV and I likely didn't have the right hardware to do so. Also I didn't want to risk trying to purchase the TV in store and try to fit it into my SUV. Since I was already getting delivery it just seemed practical to have them install too. So it was totally worth the cost. They were professional and were also mindful of my floors, walls, and furniture.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Nice job on TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice guy. Mounted or TV quickly and helped us get it set up. Looks great and works great

    I would recommend this to a friend