Customer Ratings & Reviews

The Geek Squad is the BEST! Had reviewed our order and brought better mounting solution along. Helped with a number of technical issues. Superior!

We had a few issues when they finally came out to mount the tv. Firstly, the techs advised me that the cable that comes with Samsung TV's are not "in wall" rated. So we have to put the One Connect box on the back of the TV. They used zip ties. Then I was told I need 3 - 12' HDMI Cables that are in-wall rated. None on the trucks so we are no panicking, since this is my second day off work for this installation. When we purchased the service I specifically asked if we needed any cables, if the One Connect cable would reach through the wall or any other items other than the mount. We were told "No" by the sales person as well as 2 different guys from Magnolia. Luckily, Brad one of the techs and I spoke to Janie at the Plymouth Meeting store and after a little tense conversation, she got the cables we needed at no cost to us, for all the confusion and issues. JANIE IS AWESOME. So the TV is now mounted on the wall and looks great. The only real issue is if you adjust it up or down it goes out of level. SO we have to tweak if every time we adjust it. Overall they did a pretty good job.

LOVE IT!!! The best picture TV I have ever seen! Must get!

Installation is a no brainer! Uncle Billy isn’t going to buy you a new TV if it slips and cracks or falls off the wall. Clean and professional service with wire management!

They were on time as scheduled. Quickly fixed wiring into the wall with no issues and no mess. Installed the TV mount and mounted the TV with no problem. Took the time to explain how things operated and kept asking if they could be of any further assistance.

Installation was done quickly and efficiently. Tech stayed after to hook up everything and demonstrated features and answered any questions we had.

My service by the geek squad was great. They gentlemen installed my tv wall mount easily and quickly and was very adapt at making sure he wore his mask and maintained his distance. Went over and above to make sure I was satisfied with his service. I will use them again if needed in the future.

Geek Squad was on time and did a great job on installing the hanging TV and sound bar.

The Geek Squad was super helpful and did a great job installing my new TV and bracket to go with it! 3 ladies came and they unpacked everything and got it all installed and set up for me in a short amount of time! I would definitely recommend using the geek squad service!

Best Buy’s TV Setup & Mounting service is fantastic! The technicians were punctual, professional, and knew exactly what they were doing. They mounted my TV perfectly and made sure everything was securely in place. They also took the time to explain how everything worked and cleaned up after themselves. Overall, a smooth and stress-free experience. Highly recommend!

Guys did everything we asked to mount our tv the way we wanted, position the furniture, and even remove the packaging the movers used. Even gave me some pointers on setting up my network. All for less than any of the local specialists.

The two installers that were here did a great job of installing the new Bravia 8 TV. They were very professional and knew what they were doing. They answered all my questions. They were right on my appointment time they had notified me about.

The guys were awesome. Very friendly and knowledgeable and very respectful of our property. The also knew a lot about Sonos when asked.

The company that installed the 55 inch TV and the Sonos sound bar did an excellent job. We are very happy with the products and installation!

The geek squad showed up on time to install my new 65" tv. Fast and friendly. Had a nice conversation with one of the techs about my movie collection on display. They paired all the remotes and showed me everything they did. Highly recommend this service

Technicians were very helpful and professional. I would recommend them.

This came as part of my TotalTech membership, and I was very pleased! Two installers and their supervisor showed up promptly when they said. The entire process was professional and quick. They were very knowledgeable and cleaned up after the installation.

The technicians brought all their work implements, they did it quickly, with great precision and were very punctual. I recommend them, it was worth it.

Geek Squad was very professional and had all the equipment needed to do the installation. Wires and cords were hidden in the wall. Would highly recommend this worry-free installation.

Tech agents mounted, setup and explained all tv functions. They were very thorough, professional and patient.