Customer Ratings & Reviews

Two different Geek Squads came to our home to install TVs. Both squads were very professional, explaining everything they were doing and instructing us on all the steps we needed to follow to use the tv properly. They cleaned up all the packing materials and their tools and even vacuumed the carpet before they left!

The agents mounted my TV and made sure everything was working properly. The Geek Squad is the best! They are polite and explain any questions I have.

I had a TV installed as a surprise gift for my parents and the service professional who installed it was fantastic. He followed up with me multiple times before the install date to ensure they would be ready. My parents were thrilled. Couldn't be happier.

Justin was the customer rep. who came to our condo to recommend what we needed to purchase. Justin did a awesome job and what he recommended what the perfect solution. Neil did a great job in doing the installations. Both guys were very nice and very customer focused. Hats off to the both of them.

Excellent customer service! Great personality. Came ready to work. Was efficient and friendly.

Wonderful job guys! Cleaned up after themselves and explained every thing to me

The team did a great job in working with us to fully understand our requirements for the mounting of the TV.

Staff arrived as expected. The quickly understood our setup. Made reasonable recommendations to dismount our old TV and mount the new one. They also moved the old TV to our den and mounted it on the wall (new mount was purchased). Then returned when I had a problem with the old TV at it's new location. Great service!

TV was installed on the wall and set up professionally. Apps were updated and questions answered. Also hauled an old tube tv away for recycling.

The two gentleman that arrived to mount our 85” tv were excellent! They provided their expertise and installed it perfectly, quickly and cleaned up perfectly! Very impressed with our first service from TotalTech!

The guys mounted my 83 Oled perfectly. Cleaned up and make sure I was happy with the results before they left. Great job Bestbuy and geek squad

The Geek Squad came into my house and were very professional. They verified what was to be done and they did so quickly and quietly! They connected all my devices and showed me how everything worked from just one remote control! Awesome!

Geek Squad team members Mark and Nolan - FANTASTIC ! Did an excellent job from start to finish. Flawless! Professional! Personable! Explained each step prior to starting. Reconfirmed step(s) as we went! Clean-up was perfect! Highly recommend!

The two techs were great in analyzing and preping the work site for installation of the mounting bracket. They had to remove a former bracket and install the new bracket, then mount and secure the Samsung unit. Cabling the unit was included. I have had no difficulties since the installation. Recommend Best Buy to install.

having geek squad make an in home visit to mount our new tv perfectly is the only way to go. this particular tv did get have a lot of components hooked up to it so installation was relatively simple but even so, i would not hesitate to use the geek squad again.

Great agents. Professionals to say the least! Came in my home with masks and it was appreciated and were quick and efficient with mounting my tv on the wall. I would highly recommend Best Buy and there geek squad to anyone. Thanks again for everything!

The Geek Squad installers for my TV did an outstanding job. They did professional, clean work in a timely manner. They we knowledgeable & very helpful with my product start up & use also.

I mounted my daughters tv for her birthday. She absolutely loves it. I opted to have the wires ran in the wall and it was so worth it. The crew was very nice, courteous, and prompt. They went through everything with me and insured I was satisfied before leaving. I highly recommend.

Great service! My TV was mounted and all devices were connected to my remotes, cable network, and sound system. No problems.

What an amazing team - they were very professional and experienced- especially Alejandro - he was quick at understanding the requirement and installed TV to perfection - I was very happy to have them to install (wall mount my television) - Great work