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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38688 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 299 Showing 5,961-5,980 of 38,688 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    New 75 inch TV was installed accurately!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both technicians did a great job installing a new 75” Samsung QLED TV along with a sound bar and DVD player. I recently moved to a new house and the technicians hooked up the tv to my new Verizon FiOS service as well. The use of the remotes was explained clearly and I felt comfortable using everything after the technicians left.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Perfect mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted in corner of room perfectly and quickly. Good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Service and Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and technicians. The way to go is ALWAYS the GEEK SQUAD for installation and technical advice. Outstanding !!!! Thank You

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was great. The seals person was very helpful. The person who came to install the wall mont was very nice.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    4TVS, 5Eeros Rokus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andrew and his associate were 10 star plus. He has been here several times and they completed everything with the highest level of professionalism, care and courtesy. His follow through and attention to detail on our project was so appreciated .

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted TV on wall and looks great. Geek squad always does a good job and very courteous. Always ask before leaving if I have quwstions

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad mounted the tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech did an awesome job mounting the tv. He made sure the tv was secured to the mount and that the mount was secured on the wall.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. They were very knowledgeable and answered all my questions. Installed and connected all items as I wished. Highly recommend for all us oldies whose 'tech support' have grown up and moved out.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Worry free

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad we hired the company to install the TV. We were afraid if we tried to di it ourselves something woukd have gone wrong. The installers were very nice and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    My TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the first time I ever used the Geek Squad. They sent out a contractor to hang my TV on the wall. They did an outstanding job. They showed up on time, did all of the work, cleaned up after themselves and were very helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad dud awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Misha was wonderful. He installed everything perfectly as well as help me find tune the TVs. He was very professional and had a great attitude.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great employee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came on time and did a professional job. I commented about the price, and was advised since I was a member I should have gotten a better price. Saved 75$ after I went to the store.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad mounted our tv great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great. They were friendly and answered all our questions. Took their time mounting the the tv and making sure everything was working before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Geek Squad Installers and set up profess

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two Geek Squad installers that removed our old 65" ROKU were very knowledgable, polite, on time (early), and completed the installation and set up of new 65" ROKU very fast. Excellent Geek Squad representatives.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff at this Best Buy locations is awesome. They pay attention and listen to your needs carefully. At this store most of the staff members have knowledge in depth about technology BestBuy is selling. I had to purchase 8K TV and I was referred to home theatre team. Demetrius from that team is highly knowledgable and suggested what I need and help complete entire package. He also put us in good hands of very good Geek Squad of Torrey and Eric who did awesome job installing and mounting TV. I highly recommend this center and these folks.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent service efficient and friendly!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time. Very efficient. Most important did an excellent job and answered ALL of my questions The whole time they explained what they were doing and were so friendly I give them a 10+

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad mounted my TV on the wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent called me in advance and arrived on time. Took all necessary precautions related to the pandemic. He was very well prepared to do the job. He took a great care to mount my TV and install components. Job was quick, clean, and precise. I am very happy that I trusted Geek Squad to do this job.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Go Geek!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were wonderful--mounted the tv, hooked up all the devices, and best of all...showed us how to operate everything. They were efficient and knowledgeable. Best of all, they were patient in explaining what to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were polite & professional - they had my new 58” Samsung TV mounted on the wall and working very quickly. They did not leave me the operator’s manual, if there is a printed one. Perhaps it’s online?

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my tv!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely professional and precise. I'm a perfectionist so was my Geek Squad servicer. I'm glad i added this service and didnot phone a friend. It's not an easy job.

    I would recommend this to a friend