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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38688 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 302 Showing 6,021-6,040 of 38,688 reviews
  • Rated 5 out of 5 stars

    Experience and experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I look at the ( entertainment experience) on what's best for me. They provide me with all the options and comparisons of products . I knew what it was going to look like before they installed, and boy did it not only looked better and sounded better than I expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install made easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient and on time. Much better than me attempting it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was thorough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly, informative, did a great job educating us on the TV, the integration of the existing surround system, and the apps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad got me up and running

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shak and Horatio did a great job in getting my TV to work with the surround sound system. I can now see the 4K picture and hear the nice sounds from all the speakers. I'm very pleased and recommend them and Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Kudos to Chris and Juan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents went above and beyond to ensure that my TV was properly mounted, Chris and Juan were excellent and really provided excellent customer service.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installed my tV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs came in and installed my TV on the wall, and tested the setup in a very short period of time

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Simply flawless, quick, professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer Adrian took his time & demonstrated great care with my installation. He walked me through the mounting process, & operation of my tv. He thoroughly cleaned,removed all packaging in his work area after answering any questions or concerns that I had. Very professional experience. Highly recommend using the Geek Squad for your installation needs.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great tv installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy tv installer arrived on time. they understood my wish. They had me involved in how I want my tv hanged. I liked that. They did a clean job. cleaned up after them. very professional

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to say that the installer that came to mount my TV was extraordinary. He was very courteous, and even called to say he was running closer to the end of my install window which was very considerate so I wasn't sitting and waiting and could do other things. He was very knowledgeable and extremely careful. I would definitely recommend him to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great job, nice guy. very professional Thank You Greg U

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Outstanding delivery and installation of TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very impressed by the delivery and set up of our new wall mounted TV. The two gentlemen that did the work were personable, efficient and very neat. Sweeped up "crumbs" from drilling they did. i would highly recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Picture perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installer was very knowledgeable and since I had a second tv I decided to mount added on to my order same day which provided a lot of time saved having to schedule a second install.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    T.V Mount Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent were from a 3 party but did an excellent job. Friendly, fast, and reliable service. The two guys that came to my house were awesome and made sure my T.V. setup and mount were to my family liking.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad tech. I would recommend this service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician did an excellent job of installing my mounting tv stand and tv.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very Professional!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very professional in the install of my TV and mounting of it. I was really impressed. They called when they were on their way and walked me through everything to confirm (tv) was mounted where I wanted it. They also cleaned up everything when done. Finally, they setup the tv settings as well. Well Done!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Quick and Clean Work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my new TV great. They were very nice and cleaned everything up afterwards. They did connect all of my devices back up but had no knowledge on how the TV worked. I was able to get a hold of someone there at Best Buy to direct to the web site to download the instructions for my new TV. All that came with the TV was a 1 page general guideline.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very knowledgeable of mounting tvs on walls and connected the devices without any problems. They also connected me to the streaming services I requested and explained how to operate the tv. I was very happy with the service I got and would use the geek squad again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentleman were outstanding. Professional, knowledgeable and precise.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    Good bracket

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was installed and explained, good job by technicians

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad does great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians did a great job remounting TV on the wall with all the wires behind the wall which looks really nice not having wires and cables hanging down the wall. They also explained and fixed some issues I was having with TV. Technicians very knowledgeable and solved all my problems.

    I would recommend this to a friend