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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38688 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 303 Showing 6,041-6,060 of 38,688 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installer. Third TV installed by Eric. He always does a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were polite, professional and thorough. On time and efficient

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Use installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is crisp and clear Easy to use Heavy to install Really recommend to pay for installation

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came to install a TV mount in my guest bedroom. They arrived on time, were careful in their work and did an excellent job. I highly recommend them. My experience with them has been first rate.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Fantastic Geek Squad In-home Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completely satisfied with the Technician who came to my home to "wall mount" and set up my new Samsung 55" Curved Screen TV. Cannot believe the professionalism, knowledge and courtesy that was shown by this Best Buy employee. Would definitely recommend having the Geek Squad take care of installing, mounting and setting up your TV purchase from Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents, Will and Jimmy were extremely efficient and helpful. I’m so glad i decided to have my new tv mounted. A great experience. Many many thanks to Will and Jimmy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Moved wall Mount TV from one room to another.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer named Andrew was very proficient at his job and was very friendly to boot. He explained everything very well and made sure the Blue Ray and XBox we’re hooked up and working. I am about to use them again for 2 more installs. The Geek Squad is top notch and do not hesitate to use them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad when you want things done right.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable, professional employees who were great at their jobs. I had complete trust in them and everything they did in ou4 home.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick, Efficient, Knowledgeable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad leader Donald was very efficient with his organization, set up, and install. Donald and his partner arrived on time and the installation moved smoothly and quickly. It was a pleasure to watch true craftsmen at work. He answered all my questions and offered other information to help me. Great Job!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Professional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers called to give ETA update, they arrived on time and went right to work. The tv wall bracket was installed, the tv attached and all components connected. They worked efficiently and were out of the door in no time. Wonderful service by these professionals. Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Doesn’t get better!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, knowledgeable and clean technicians. Would have them back again to install another TV if I ever need it. Very pleased with the service!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job mounting my TV. They made some great suggestions for me and gave me options. The TV looks great on the wall and I am so happy we had them do it instead of trying to do it ourselves. They were very professional and I appreciated the booties after going in and out of our house. Nate and Jim did a wonderful job.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed my Television Perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys mounted my 83 Oled perfectly. Cleaned up and make sure I was happy with the results before they left. Great job Bestbuy and geek squad

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    These guys have been in several of my homes now.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have removed and reinstalled big televisions with in wall mounting for me and addressed big time sounds systems. This trip the mounted and installed two big screen TVs and wired theater surround.. in the ceiling as well. Its incredible. All my guests love it. I will use them over and over.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    BB in Lake Geneva

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From the salesman who helped me buy a new tv - to the installation team that installed and educated — it was an excellent experience

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installer did a wonderful job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was installed on the wall and set up professionally. Apps were updated and questions answered. Also hauled an old tube tv away for recycling.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two installers were very experienced, polite, knowledgeable and informed me of everything along the way during install. They cleaned up everything and I was very pleased with everything

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Tv mounting

    Rated 5 out of 5 stars

    Perfect size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size mount for 75” and big size of TV, easy to install

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad- your own electronics experts!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They showed up on time, were courteous, did a great job! Took care to center TV where I wanted. Connected everything!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Fast Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Robert of Geek Squad was able to come in and replace my computer wall monitor in just 20 minutes. That made my day since it was in the middle of my work hours.

    I would recommend this to a friend