Customer Ratings & Reviews

Guys were really nice and helpful, I didn't have to do anything and They got my t v all taken care of and replaced from the one that broke

The team that came out to install it did a fantastic job! They also cleaned up everything and wore shoe covers which I really appreciated.

I liked how they came, did the install fast and without any issues. Bestbuy has always been the best when it comes to their customer service.

Excellent service. I have had 3 televisions mounted in the past 2 months. Two Tilt TV Wall Mounts and one Full-Motion TV Wall Mount. The installers showed up on time and worked efficiently. They where in and out in about 2 hours. So far so good!!

Working with the Best Buy Agents has always been a great experience, knowledgeable, proactive, solution oriented. The agents that helped me with my tv installation made a special trip back to make sure everything was working, they were excellent!

Quick and easy, fast and friendly .Came bright and early in a Saturday morning . They sent 1 guy to mount a 55 in to the wall. Cleaned up and took the old tv when done. No complaints

I'm a 74-year-old senior who can't do the things I use to do. The Geek Squad tech who delivered the TV and set it up was great. He knew his stuff. Was friendly and answered all my questions. He showed me how to use some of the new technology, so I feel confident using my new TV. He also did a great job cleaning up the boxes. I have never been disappointed in the service from the Geek Squad.

The agents came and mounted my TV super quickly. They were very cautious with my television and wore their masks the entire time they were in my house. They didn’t leave until it was perfect and helped me update the tv and install my sound bar with ease!

My home tv mount and setup was amazing. The crew was super friendly. I would definitely recommend this service and will use again down the road.

Very friendly and knowledgeable guys, and they installed everything so fast. They even walked me through the TV's features and some basic troubleshooting.

The agents did a great job mounting my tv and took the time to answer my questions about the mounting. They did an excellent job and I was comfortable about them in my home

These young men were courteous, knowledgeable & professional. They did a great job quickly and made sure we understood how to use the many functions.

I purchased a table mount which took almost 5 minutes for a separate "furniture" team to put together. Not a good value for the extra $49. The installation of the TV, which cost another $49, by a separate team went smoothly. I would have appreciated more time spent on explaining the remote which I still have not mastered.

I’m well versed in having mildly expensive, slightly awkward items delivered to my home. I have had mostly bad, nightmarish experiences with these deliveries. I have to say that the Best Buy Geek Squad is definitely the way to go! The team of JUJU and Angel are excellent at what they do, almost surgical with their technical expertise as well as being wickedly personable. If you’re looking for something that is expensive and awkward to purchase from Best Buy requests these two and pay the small price to have peace of mind that comes with 0% worry!

Sam did a wonderful job installing my new TV today. He was on time and answered my questions. He worked hard while fixing my problem. Thank you, Sam!

A good team arrived when scheduled and handled the installation professionally. They also cleaned up very carefully.

Professional team of Geek Squad installers quickly removed our old plasma tv and installed our 4K smart 50 inch Vizio TV. Followed all Covid safety procedures and were in, out with old TV in about an hour. Did all Internet and Directv hookups! Great job.

The agents were very friendly and knowledgable. They came in and did the install very efficiently. They even offered advice on improving my set up for the future.

They were maybe the most helpful service people I have experienced. They arrived on time and quickly went to work setting up the TV and the sound bar.

The Geek Squad installer was great. He contaced me to provide an estimated arrival time which was great since I work from home. He was professional and accomodating. He installed the TV mount and Television in under an hour.