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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 305 Showing 6,081-6,100 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentleman that installed my TV were awesome and answered all my questions. They even cleaned up their mess. It’s like they weren’t even there!!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Total Tech Support Totally Worth It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ron and Tammy from Geek Squad were fantastic. They were courteous, professional and very knowledgeable. They provided all the information we needed and quickly followed up when we had more questions. We couldn’t be more pleased with this Total Tech Support service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation of TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team you sent did an excellent job installing and then explaining all questions I asked. I am so happy with the TV and also the service that was performed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    quick efficient, and took the time to go over the functions, took a few minutes to hide all the wires behind the set, looks clean above the mantle. well worth it

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    No Complaints!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super friendly and courteous agents and the installation was a breeze. The mount we had purchased wouldn't work but they had one on the truck they could use so they swapped it out and solved the issue quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Joe was like having a family friend do the work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joe was Fantastic! It was like having a family friend do the work. Very respectful of our time, walls and other furniture. Work was impeccable and fast. Very happy with installation and would recommend him to anyone! Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Does not get any simpler!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appointment was easy to set up. They were a little late showing up but were super fast when they got here. The agents brought the TV and wall mounts I had purchased, installed them quickly and neatly. They also made sure that they worked with my older sound system. Very knowledgeable, professional and courteous.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Preference for direct Geek Squad Tech service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Technicians installed my TVs, programmed and personalized stations with operational demonstrations to the satisfaction of the customer. They offered to pick up all the empty TV boxes left by the sublet Geek Squad contractor, at the initial TV installation.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used Geek Squad to install a new Samsung TV with ceiling mount. They did a fantastic job. They also got the system all hooked into the cable system so when our guests used the TV for the 1st time, no problems !!! Where they had to drill for the mount, they made sure that the area was cleaned & spotless. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BettyONeal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this television I would recommend it to anyone that likes a big screen television great sound and great picture

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Carlos Salinas earned a BBQ lunch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEST TECH EVER! Carlos Salinas definitely earned a BBQ lunch! Arrived on time, was courteous, efficient and had 2 TVs mounted, installed and set up in record time!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Does a fantastic job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job figuring out the right height and position on the wall to mount the TV. The cables looks clean and everything works perfect. Would use Geek Squad again to install all my TVs.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad rock!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely the best experience I ever had with a big organization. The customer service through installation was seamless and a delight. I was well informed, the installer was courteous and knowledgeable, and went out of his way for me. Couldn't be more pleased....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I purchased the delivery and set up. 77” TV is not small nor light for one person to handle without risk of dropping it. Not only was it delivered, mounted and fully set up but they cleaned and made sure to explain the features of the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These young men were courteous, knowledgeable & professional. They did a great job quickly and made sure we understood how to use the many functions.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Service and Help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the TV, reviewed the operation and even helped us with a computer setup to connect to the TV. These guys were outstanding, friendly and super efficient. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek sqaud agent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed tv mounting perfectly. Very knowlegeble, answered all our questions and professional. This is the only way to go. It would have taken us hours to put this mount up with much anticipated screaming and hollering. He did it in under an hour. I felt very relieved and happy. Definitely made my day!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad Ricks!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job!! I've had the Geek Squad out on a few jobs lately and always a great experience. Knowledgeable, professional, and take the time to answer all of my questsions!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Job done quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv and connected to my devices

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad for the win

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad crew was great. Friendly on time and showed us how to use everything they installed and also offered recommendations w out trying to be pushy about it.

    I would recommend this to a friend