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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38688 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 306 Showing 6,101-6,120 of 38,688 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    crew did a fantastic job with installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the Geek squad arrived on time...called before...and functioned really well. i was reluctant to spend the money on installation, but it proved to be a great investment. the installers were kind, capable,and courteous. they stayed extra time to be certain i could use the tv with my limited tech skills. i am grateful for the help.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs installed TV mount, worked neat & tidy and set the TV up

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vacaville represent! Very professional, very knowledgeable, and considerate to home owners. I think Chris was his name and he had someone else with him. Both were A+. Would recommend them to anyone. They mounted my 75 inch TV with ease and precision. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Quick and Professional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer came in, measured the space, hung the mount (that i bought from somewhere else) and then hung the TV (that i bought at best buy). The whole process took maybe 1/2 an hour and the tv is hung very nicely in our bedroom. Well worth the money because it would have taken me forever to do an ugly job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks for a very professional tv installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oscar and Mason were both very polite and conscientious while moving in to, out of and about our home. They wore booties, gloves and masks as they did their work. Oscar efficiently guided the installation with great professionalism, asking and answering questions as appropriate. When finished he not only demonstrated how to use the tv, tuner and Comcast remotes, but then asked me to execute various steps to show him that I understood and could use them when he left. He also provided clear information on the cable and adapter products that are needed to hook up our old vhs player. As they prepared to leave they removed all the large and small pieces of packaging, leaving almost no clean-up for me to do. Overall I was very pleased with the installation of both the tv and the wall mount, as well as the integration with our existing surround sound system and blue ray player. Big thanks to Oscar and Mason!

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 4 out of 5 stars

    Geek Squad Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better then average install, agents very professional, exceptionally clean, would recommend for major installs.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was prompt, quick, and very knowledgeable. He did a great job cleaning up after the installation.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Professional installation is the way to go!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't have done a better job myself with a group of friends! Oh did I mention I tried that first? Well it didn't work out. We were all unable to do what this guy did in like 15 minutes! It pays to go with the professionals and now the TV looks amazing in my room! Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They always do a great job. I would always recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Installed my TV Mount Perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad came out to my house on a Saturday and mounted my TV in under an hour. Everything went smoothly and I couldn’t be more happier.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Faststic Men

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic Guys that were very neat and polite. Wish I had them around for every question that I could have, a hands on tutoring. LOL

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad mounted my TV and ran the lines quickly and cleaned up nicely

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Above and Beyond

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents delivered and installed my 77” LG OLED as a priority but wasn’t aware of the other relocation of the existing OLED. As promised, they returned a few days later to complete the order. As mentioned in an earlier review, the local staff and management are to be commended for their service and efforts.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    The Geek Squad Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team from Geek Squad were very professional. They showed up on time and did a great job with the set-up. I highly recommend this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad scores again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m an older guy and not high tech so I relied on the Geek Squad. They exceeded my expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad the best techs awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional did the job very very well they knew their job did it with excellence

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick, Knowledgeable, efficient, complete!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad arrived right on time, and had everything required to get the job completed. The technician brought in the new TV, safely unboxed it and mounted it in an efficient manner. He thoroughly explained the operation in the connectivity with the DirecTV system and sound bar. He boxed up the old TV and was gone. No complaints, job well done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Television and service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this television. Great audio and picture quality and the professional installation was as expected

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad home service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service agents called prior to arriving, which helped me greatly with timing. When they arrived, they were very professional and courteous. They trouble shooted my issues to make sure the fix was correct and got everything working again.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great install and setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installer did a great job! He was courteous, friendly and efficient. He mounted the tv and set everything up for me. Helped me load and login to all the apps and made sure everything worked properly.

    I would recommend this to a friend