Customer Ratings & Reviews

The installer was tall and didn't need a ladder. He did a really nice job while he was here. The install was where I wanted it. He plugged everything in and set the TV with Xfinity Flex. He was quick, neat and kind.

Donnie and Brennan (Brandon?) were the best ever! They are personable, professional, proficient, and efficient. A pleasure to have in my home. Were able to mount the tv in the tight corner of our kitchen with impressive ease.

The techs did a wonderful job mounting our TV. Im glad I listened to the suggestion by the salesperson.

The crew did a great job installing my Rocketfish tv mount above the fireplace. They also hung up the 75” tv and hid all the wires inside the mount. Also they demonstrated how the mount moved. They were very friendly and professional and it didn’t take them very long to do the job.

The installation crew took a shot time to install. We have never had a wall mount before, and my husband loves it. We had also purchased the cord cover but with a few pictures we don't even notice the cords, so we returned that.

The technician did an excellent job. He was knowledgeable, friendly, provided useful information and user tips. We will definitely call on Best Buy for future electronic installation requirements.

I liked how they came, did the install fast and without any issues. Bestbuy has always been the best when it comes to their customer service.

Geek squad was very professional and informative with tv mounting , you can tell they are trained by the best I definitely will be using there services in the future.

The installation process was excellent but the charges were disappointing due to the fact we belong to the Premium Support option and got no benefit from the program on the purchase. They also charged $50 to reinstall a soundbar we purchased from the along with the previous TV they replaced. The program doesn't seen to be worth the money they charge.

Good service came on Time was very helpful and very generous

Top notch service. Called at beginning of day to give an ETA then called with an updated ETA as they were on the way. Very attentive to what and where we wanted things mounted. Made very little noise.

Top notch service. Called at beginning of day to give an ETA then called with an updated ETA as they were on the way. Very attentive to what and where we wanted things mounted. Made very little noise.

Two Geeks installed the TV and the mounting bracket were friendly and professional.

Everything was perfect! A nice young man mounted our tv. He was on time and obviously knew what he was doing. We’re very happy with the job Geek Squad did.

Dan and Jawan were awesome. You can tell Dan has been doing this for years. He got me set-up with internet also and made is super easy. He and Jawan made mounting it look easy. WELL DONE!

Installation was quick and easy over my Mantle/Fireplace for HIM because he's done "thousands" he said. Me...I would have been there all day and put 50 holes in the wall AND it would be crooked...LOL Well worth the money!!

Great work, professional and easy. The process of how to use was also very helpful.

The guys were friendly and efficient! Had everything up and hooked up in 15 minutes! They kept us informed of planned arrival time as well!! Excellent!!

The agents were prompt, thorough and knowledgeable. The TV was being mounted over the fire place which did not have a electrical out let over it. However the agents had a work around which allowed them to hang the TV without any wires showing. This exceeded my expectation

This is the second time I used the Geek Squad to mount my TV. The first installation was quick and very professionally done. The girl even hooked up everything to the TV even though it was not what we paid for. I am pretty savvy with electronic and would be able to do it myself. But she did an excellent job. The second TV we bought from Best Buy was for our bedroom. So, we bought the mounting service from Geek Squad. There were 3 guys that came in that day. One of them was Chris Ixcamparij. For less than 1 hour work, it was pretty pricey. But I have to say, these guys were good. They came in between the time promised. Brough the TV in, measured everything. Used the mounting gear that I bought from another retailer, and did the whole thing less than 1/2 hour. Chris even took his time to show me the basic way to navigate the TV and helped me set up the cable remote to work with the TV as well. They work professionally and very fast. And the work that did was excellent. No mistake, everything was done to precision. It will take us a few hours to do this ourselves and we might not achieve the same result they did. I really recommend Geek Squad service. And Chris and his crew rock! Thank you.